Non-serialized electronic product registration system and method of operating same

• US 8,209,226 B2
• Filed: 10/30/2002
• Issued: 06/26/2012
• Est. Priority Date: 11/15/2001
• Status: Expired due to Term

• Current Assignee: e2Interactive Incorporated
• Original Assignee: Nintendo of America, Inc. (Nintendo Company Limited)
• Inventors: Cheney, Brian, Junger, Peter J.
• Primary Examiner(s): ADE, OGER GARCIA
• Application Number:
  US10/283,357
• Publication Number:
  US 20030126034A1
• Time in Patent Office: 3,527 Days
• Field of Search: 705/26
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/012 Providing warranty services
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing

Abstract

A non-serialized electronic product registration (ER) system and method which enables return qualification information to be provided upon request for non-serialized products. Retailer specific return policies are enforced by providing the ER system with retailer return policies for UPCs, SKUs, model numbers and/or other non-unique product identifiers. The retailer periodically provides information to the ER system that indicates the last date on which products having a particular non-unique identifier have been sold. The ER system then determine the last date on which such products can be returned and provides non-serialized return qualification information to the retailer upon request.

Claims

1. An electronic product registration method for use with non-serialized products, comprising:

periodically transmitting product information to a computerized electronic registration (ER) system including a database for registration, wherein the product information identifies at least one non-serialized product type that has been sold;

associating a registration date with the at least one non-serialized product type via the ER system;

determining, via a computer system of the ER system, based on the product information and applicable return criteria, a last date on which a non-serialized product belonging to the at least one non-serialized product type can be accepted for return under the applicable return criteria, said last date being determined in relation to the registration date associated with the non-serialized product type; and

providing, via the computer system, in response to an inquiry to the electronic registration system an indication as to whether or not it is possible for a non-serialized product belonging to the at least one non-serialized product type to qualify for return under the applicable return criteria when the inquiry is made.

2. The electronic product registration method of claim 1, wherein periodically transmitting includes transmitting the product information to the electronic product registration system on a daily basis including a product identifier for each type of product sold that day.

3. The electronic product registration method of claim 1, wherein periodically transmitting includes transmitting the product registration with a period that is less than a return period defined by the applicable return criteria.

4. The electronic product registration method of claim 1, wherein periodically transmitting includes transmitting a UPC for the at least one non-serialized product.

5. The electronic product registration method of claim 1, further including using the indication from the electronic registration system to decide whether or not to accept the non-serialized product for return.

6. The electronic product registration method of claim 1, wherein the indication indicates the last date on which the non-serialized product can be accepted for return under the applicable return criteria.

7. The electronic product registration method of claim 1, further including using the electronic product registration system to handle serialized return transactions in addition to non-serialized return transactions.

8. The electronic product registration method of claim 7, wherein the electronic registration system determines if the inquiry is a serialized or non-serialized inquiry based on the content of the inquiry.

9. The electronic product registration method of claim 1, wherein the inquiry is sent to an electronic registration system located remotely from a location where the non-serialized product is presented for return.

18. The method of claim 1, wherein the product information is transmitted from, and the indication is sent to, a retail sales location.

10. An electronic registration system for products, comprising:

a first computer system that collects non-serialized product information from a product that is being presented for return;

a database containing product identifiers for respective classes of products and associated return criteria, wherein the database includes information on at least non-serialized products that indicates, for a plurality of non-serialized product types, whether any product of a particular non-serialized product type was last purchased within an acceptable return period;

a second computer system having access to the database and receiving non-serialized information collected by the first computer system, said second computer system being operable upon receipt of the non-serialized information to return information to the first computer system that indicates whether it is possible for the product being presented for return to qualify for return under an applicable return criteria.

11. The electronic registration system of claim 10, wherein the first computer system is operable to periodically transmit sales information to the second computer system for entry into the database, wherein the sales information indicates when a sale has occurred and the non-serialized identifier corresponding to such sales.

12. The electronic registration system of claim 10, wherein the information returned to the first computer system indicates a last date on which the non-serialized product can be accepted for return under the applicable return criteria.

13. The electronic registration system of claim 10, wherein the system is operable to handle serialized return transactions in addition to non-serialized return transactions.

14. The electronic registration system of claim 13, wherein the electronic registration system determines if the inquiry is a serialized or non-serialized inquiry based on the content of an inquiry thereto.

15. The electronic registration system of claim 10, wherein the second computer system is located remotely to the first computer system.

19. The electronic registration system of claim 10, wherein the first and second computer systems are provided at a retail sales location.

16. An electronic product registration method for use with non-serialized products, comprising:

periodically transmitting product information from a retailer to a computerized electronic registration (ER) system including a database for registration, wherein the product information identifies at least one non-serialized product type that has been sold by the retailer;

associating a registration date with the at least one non-serialized product type via the ER system, the registration date being indicative of a latest sale of a non-serialized product matching a respective non-serialized product type;

determining, via a computer system of the ER system, based on the product information and applicable return criteria, a last date on which a non-serialized product belonging to the at least one non-serialized product type can be accepted for return by the retailer under the applicable return criteria, said last date being determined in relation to the registration date associated with the non-serialized product type; and

providing, via the computer system, in response to an inquiry to the electronic registration system an indication as to whether or not it is possible for a non-serialized product belonging to the at least one non-serialized product type to qualify for return under the applicable return criteria when the inquiry is made.

20. The method of claim 16, wherein the product information is transmitted from, and the indication is sent to, a retail sales location.

17. An electronic registration system for products, comprising:

a first computer system that collects non-serialized product information from a retailer for a product that is being presented for return;

a database containing product identifiers for respective classes of products and associated return criteria, wherein the database includes information on at least non-serialized products that indicates, for a plurality of non-serialized product types, whether any product of a particular non-serialized product type was last purchased within an acceptable return period;

a second computer system having access to the database and receiving non-serialized information collected by the first computer system, said second computer system being operable upon receipt of the non-serialized information to return information to the first computer system that indicates whether it is possible for the product being presented for return to qualify for return under the applicable return criteria,

wherein the database further includes registration dates for the respective classes of products, the registration dates being indicative of a latest sale of a non-serialized product matching the respective non-serialized class of products.