Systems and methods for messaging to multiple gateways

• US 8,209,392 B2
• Filed: 03/04/2011
• Issued: 06/26/2012
• Est. Priority Date: 04/22/2003
• Status: Active Grant

• Current Assignee: Eaton Intelligent Power Limited (Eaton Corporation PLC.)
• Original Assignee: Cooper Technologies Company (Eaton Corporation PLC.)
• Inventors: Brabec, Frantisek, Drescher, David R., Gadra, Daniel A., Park, Daniel D., Tiene, Richard A.
• Primary Examiner(s): Osman, Ramy M
• Application Number:
  US13/041,032
• Publication Number:
  US 20110153762A1
• Time in Patent Office: 480 Days
• Field of Search: 709/206, 709/207, 709/230, 709/203, 709/217
• US Class Current: 709/209
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 63/0853 using an additional device, e.g. smartcard, SIM or a different communication terminal cryptographic mechanisms or cryptographic arrangements for entity authentication involving additional secure or trusted devices H04L9/3234
• CPC Class Codes: H04L 63/102 Entity profiles
• CPC Class Codes: H04L 65/102 Gateways arrangements for connecting between networks having differing types of switching systems, e.g. gateways, H04L12/66
• CPC Class Codes: H04L 67/34 involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

Systems and methods for providing message communication among multiple communication gateways. In particular, systems and methods for providing non-voice message delivery to intended recipients with increased speed and reliability to multiple users on multiple platforms. The systems and methods relate to non-voice messaging to multiple messaging gateways. In at least one embodiment, the systems and methods include Internet based electronic messaging using a messaging subsystem configured to optimize text message delivery to communication gateways.

Claims

1. A communication method comprising:

determining, using a message engine, a set of destination devices for one or more individual electronic messages that are based upon a first message to be transferred to, the set of destination devices including two or more destination devices, each destination device comprising an electronic messaging domain and being associated with a recipient, the individual electronic message being transferred to the set of destination devices based on at least one of;

a delivery class associated with one or more recipients having a priority level associated with at least one destination group, one or more dynamic properties of the at least one destination group, and the recipients that match a set of search criteria specified by a sender;

for destination devices having limited message length output capabilities only, dropping any file attachments attached to the individual electronic messages prior to the individual electronic messages being transferred to the destination device having limited message length output capabilities, the dropping being facilitated using a messaging processor;

calculating a number of pieces in which the first message is to be converted and transferred;

generating a message content for each of the number of pieces;

transferring the individual electronic message for each piece based on the number of destination devices targeted, the individual electronic message being transferred through one or more outgoing connections from the messaging processor to the set of destination devices; and

minimizing the outgoing connections by bundling together each of the destination devices having the electronic messaging domain being the same,

wherein a single individual electronic message is sent to one of the outgoing connections, the one outgoing connection sending the single individual electronic message to each of the bundled together destination devices.

2. The communication method of claim 1, further comprising prioritizing an order in which each first message is converted into one or more individual electronic messages and is transferred from the messaging processor to the set of destination devices when there are a plurality of first messages to be converted and transferred.

3. The communication method of claim 2, wherein the order is determined by an administrator.

4. The communication method of claim 2, wherein the order is predetermined by the messaging processor.

5. The communication method of claim 1, further comprising prioritizing an order in which some destination devices within the set of destination devices receive the individual electronic message before other destination devices within the same set of destination devices.

6. The communication method of claim 5, wherein the order is determined by an administrator.

7. The communication method of claim 5, wherein the order is predetermined by the messaging processor.

8. The communication method of claim 1, wherein the step of calculating a number of pieces in which the first message is to be converted and transferred is based on a preferred number of characters associated with a delivery method.

9. The communication method of claim 1, wherein the step of calculating a number of pieces in which the first message is to be converted and transferred is based on a display capacity of the destination device.

10. The communication method of claim 1, wherein the recipients are associated with one or more destination groups based upon one or more pieces of information about the recipients provided in response to questions presented for registration of the recipient.

11. The communication method of claim 1, wherein the recipients are determined when the sender provides one or more search criteria that match one or more pieces of information about the recipients provided in response to questions presented for registration of the recipient.

12. The communication method of claim 1, wherein the recipients are associated with one or more destination groups based upon the delivery class of the recipient.

13. The communication method of claim 1, wherein the message content sent to at least one of the destination devices within the set of destination devices is in a different format than the message content sent to another destination device within the set of destination devices.

14. The communication method of claim 1, wherein the individual electronic messages are transferred from the messaging processor to the destination devices using a non-voice channel.

15. The communication method of claim 1, further comprising tracking a reply from one or more destination devices.

16. The communication method of claim 15, wherein the reply comprises a confirmation receipt, the confirmation receipt indicating that the individual electronic message has been received by the destination device.

17. The communication method of claim 1, wherein the individual electronic messages comprise at least one of an electronic mail and a text message.

18. A communication method comprising:

determining, using a message engine, a set of destination devices for one or more individual electronic messages that are based upon a first message to be transferred to, the set of destination devices including two or more destination devices, each destination device being associated with a recipient, the individual electronic message being transferred to the set of destination devices;

for destination devices having limited message length output capabilities, dropping any file attachments attached to the individual electronic messages prior to the individual electronic messages being transferred to the destination device having limited message length output capabilities, the dropping being facilitated using a messaging processor;

for destination devices capable of handling file attachments, including any file attachments attached to the individual electronic messages when the individual electronic messages are transferred to the destination device capable of handling file attachments;

calculating a number of pieces in which the first message is to be converted and transferred;

generating a message content for each of the number of pieces;

converting the first message into one or more individual electronic messages based upon the number of pieces;

transferring the individual electronic message for each piece based on the number of destination devices targeted, the individual electronic message being transferred using one or more outgoing connections from the messaging processor to the set of destination devices; and

minimizing the outgoing connections by bundling together each of the destination devices by a delivery method thereby allowing individual electronic messages to be sent to a plurality of destination devices in a single delivery attempt.

19. The communication method of claim 18, further comprising prioritizing an order in which each first message is converted into one or more individual electronic messages and is transferred from the messaging processor to the set of destination devices when there are a plurality of first messages to be converted and transferred.

20. The communication method of claim 18, further comprising prioritizing an order in which some destination devices within the set of destination devices receive the individual electronic message before other destination devices within the same set of destination devices.

21. The communication method of claim 18, wherein the step of calculating a number of pieces in which the first message is to be transferred is based on a preferred number of characters associated with a delivery method.

22. The communication method of claim 18, further comprising tracking a reply from one or more destination devices.

23. A communication method comprising:

determining, using a message engine, a set of destination devices for one or more individual electronic messages that are based upon a first message to be transferred to, the set of destination devices including one or more destination devices, each destination device comprising an electronic messaging domain and being associated with a recipient, the individual electronic message being transferred to the set of destination devices based on at least one of;

a delivery class associated with one or more recipients having a priority level associated with at least one destination group, one or more dynamic properties of the at least one destination group, and the recipients that match a set of search criteria specified by a sender;

for destination devices having limited message length output capabilities only, dropping any file attachments attached to the individual electronic message prior to the individual electronic message being transferred to the destination device having limited message length output capabilities, the dropping being facilitated using a messaging processor;

calculating a number of pieces in which the first message is to be converted and transferred;

generating a message content for each of the number of pieces;

prioritizing an order in which each first message is converted into one or more individual electronic messages and is transferred from the messaging processor to the set of destination devices when there are a plurality of first messages to be converted and transferred;

transferring the individual electronic message for each piece based on the number of destination devices targeted, the individual electronic message being transferred using one or more outgoing connections from the messaging processor to the set of destination devices; and

minimizing the outgoing connections by bundling together each of the destination devices having the electronic messaging domain being the same;

wherein the message content sent to at least one of the destination devices within the set of destination devices is in a different format than the message content sent to another destination device within the set of destination devices.