Client call service

• US 8,213,038 B2
• Filed: 07/14/2008
• Issued: 07/03/2012
• Est. Priority Date: 01/13/2004
• Status: Expired due to Fees

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Ambrose, Kevin B.
• Primary Examiner(s): Grant, II, Jerome
• Application Number:
  US12/172,842
• Publication Number:
  US 20080271011A1
• Time in Patent Office: 1,450 Days
• Field of Search: 358/448, 358/403, 358/404, 358/405, 358/1.15, 715/215, 715/229, 715/67, 713/1, 713/2
• US Class Current: 358/1.15
• CPC Class Codes: G06F 8/61 Installation
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/04 Billing or invoicing

Abstract

Providing access to an application is provided. An operating system is identified on a client in response to receiving a request for access to the application from the client. An appropriate version of the application for the client is selected in response to identifying the operating system. The files required on the client are sent for execution of the appropriate version of the application to the client. A billing process is initiated to identify an amount time during which the appropriate version of the application is used on the client.

Claims

1. A method for providing access to an application, the method comprising the steps of:

responsive to receiving a request for access to the application from a client, a computer identifying an operating system on the client;

responsive to identifying the operating system on the client, the computer selecting an appropriate version of the application for the client;

the computer sending files required on the client for execution of the appropriate version of the application to the client;

the computer initiating a billing process to identify an amount of elapsed time during which the appropriate version of the application is used on the client;

responsive to a first user input, the computer locking the files required for execution of the appropriate version of the application in a read only mode; and

responsive to a second user input, the computer unlocking the locked files required for execution of the appropriate version of the application from the read only mode.

2. The method of claim 1 further comprising the steps of:

responsive to a third user input, the computer terminating execution of the appropriate version of the application;

the computer identifying the amount of elapsed time to form an identified amount of elapsed time; and

the computer storing the identified amount of elapsed time for use in billing a user.

3. The method of claim 2 further comprising the step of:

the computer sending a billing agent to the client, wherein the billing agent provides a display of status information regarding the identified amount of elapsed time.

4. The method of claim 3, wherein the billing agent also displays current charges for the identified amount of elapsed time.

5. The method of claim 1, wherein user specific files are stored on the client.

6. A method for accessing an application, the method comprising the steps of:

responsive to requesting the application from a server, a computer system receiving files from the server to execute the application on the computer system, the files including a billing agent;

the computer system executing the application using the files received from the server;

the computer system starting, utilizing the billing agent, a timer to identify an amount of elapsed time in response to execution of the application on the computer system;

the computer system displaying a status window, wherein the amount of elapsed time is presented in the status window; and

responsive to a first user input, the computer system pausing the timer and

the computer system placing files within the files received from the server in a read only mode.

7. The method of claim 6 further comprising the step of:

responsive to a second user input, the computer system removing the files within the files received from the server from the read only mode and the computer system restarting the timer.

8. The method of claim 6 further comprising the steps of:

responsive to a third user input, the computer system terminating execution of the application and the computer system stopping the timer to form a stopped timer, the stopped timer indicating the amount of elapsed time; and

responsive to the computer system terminating execution of the application, the computer system sending the amount of elapsed time indicated by the stopped timer to the server.

9. A computer system for providing access to an application, the computer system comprising:

identifying means for identifying an operating system on a client in response to receiving a request for access to the application from the client;

selecting means for selecting an appropriate version of the application for the client in response to identifying the operating system on the client;

sending means for sending files required on the client for execution of the appropriate version of the application to the client;

initiating means for initiating a billing process to identify an amount of elapsed time during which the appropriate version of the application is used on the client;

locking means for locking the files required for execution of the appropriate version of the application in a read only mode in response to a first user input; and

unlocking means for unlocking the locked files required for execution of the appropriate version of the application from the read only mode in response to a second user input.

10. The computer system of claim 9 further comprising:

identifying means for identifying the amount of elapsed time to form an identified amount of elapsed time in response to a user input terminating execution of the appropriate version of the application; and

storing means for storing the identified amount of elapsed time for use in billing a user.

11. The computer system of claim 10 further comprising:

sending means for sending a billing agent to the client, wherein the billing agent provides a display of status information regarding the identified amount of elapsed time.

12. A computer system for accessing an application, the computer system comprising:

receiving means for receiving files from a server to execute the application on the computer system in response to requesting the application from the server, the files including a billing agent;

executing means for executing the application using the files received from the server;

starting means for starting, utilizing the billing agent, a timer to identify an amount of elapsed time in response to execution of the application on the computer system;

displaying means for displaying a status window, wherein the amount of elapsed time is presented in the status window; and

pausing means for pausing the timer in response to a first user input; and

placing means for placing files within the files received from the server in a read only mode in response to the first user input.

13. The computer system of claim 12 further comprising:

removing means for removing the files within the files received from the server from the read only mode in response to a second user input; and

restarting means for restarting the timer in response to the second user input.

14. The computer system of claim 12 further comprising:

stopping means for stopping the timer to form a stopped timer in response to a user input to terminate execution of the application; and

sending means for sending the amount of elapsed time indicated by the stopped timer to the server in response to terminating execution of the application.

15. A computer program product for providing access to an application, the computer program product comprising:

one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to identify an operating system on a client in response to receiving a request for access to the application from the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to select an appropriate version of the application for the client in response to identifying the operating system on the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to send files required on the client for execution of the appropriate version of the application to the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to initiate a billing process to identify an amount of elapsed time during which the appropriate version of the application is used on the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to lock the files required for execution of the appropriate version of the application in a read only mode in response to a first user input; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to unlock the locked files required for execution of the appropriate version of the application from the read only mode in response to a second user input.

16. The computer program product of claim 15 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to identify the amount of elapsed time to form an identified amount of elapsed time in response to a user input terminating execution of the appropriate version of the application; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to store the identified amount of elapsed time for use in billing a user.

17. The computer program product of claim 16 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to send a billing agent to the client, wherein the billing agent provides a display of status information regarding the identified amount of elapsed time.

18. A computer program product for accessing an application, the computer program product comprising:

one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to receive files from a server to execute the application on a computer system in response to requesting the application from the server, the files including a billing agent;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to execute the application using the files received from the server;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices to start utilizing the billing agent, a timer to identify an amount of elapsed time in response to execution of the application on the computer system;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to display a status window, wherein the amount of elapsed time is presented in the status window; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to pause the timer and place files within the files received from the server in a read only mode in response to a first user input.

19. The computer program product of claim 18 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to remove the files within the files received from the server from the read only mode in response to a second user input; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to restart the timer in response to the second user input.

20. The computer program product of claim 18 further comprising:

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to stop the timer to form a stopped timer in response to a user input terminating execution of the application; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices, to send the amount of elapsed time indicated by the stopped timer to the server in response to terminating execution of the application.

21. A computer system for providing access to an application, the computer system comprising:

one or more processors, one or more computer-readable memories and one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to identify an operating system on a client in response to receiving a request for access to the application from the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to select an appropriate version of the application for the client in response to identifying the operating system on the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to send files required on the client for execution of the appropriate version of the application to the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to initiate a billing process to identify an amount of elapsed time during which the appropriate version of the application is used on the client;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to lock the files required for execution of the appropriate version of the application in a read only mode in response to a first user input; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to unlock the locked files required for execution of the appropriate version of the application from the read only mode in response to a second user input.

22. A computer system for accessing an application, the computer system comprising:

one or more processors, one or more computer-readable memories and one or more computer-readable tangible storage devices;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to receive files from a server to execute the application on the computer system in response to requesting the application from the server, the files including a billing agent;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to execute the application using the files received from the server;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to start, utilizing the billing agent, a timer to identify an amount of elapsed time in response to execution of the application on the computer system;

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to display a status window, wherein the amount of elapsed time is presented in the status window; and

program instructions, stored on at least one of the one or more computer-readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer-readable memories, to pause the timer and place files within the files received from the server in a read only mode in response to a user input.