Identifying and resolving problems in wireless device configurations
First Claim
1. A method for resolving wireless device configuration problems, the method comprising the following acts:
- for each of a plurality of wireless devices, retrieving configuration information of the wireless device from the wireless device via network cabling that connects the wireless device to a network;
attempting to contact a first wireless device of the plurality of wireless devices over at least one wireless communication channel in order to determine whether at least one wireless capability of the first wireless device is functioning properly;
determining that the at least one wireless capability of the first wireless device is malfunctioning;
retrieving predetermined incompatibility information for the first wireless device and a corresponding configuration solution; and
determining that the retrieved predetermined incompatibility information for the first wireless device conflicts with the configuration information of at least one of the plurality of wireless devices.
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Accused Products
Abstract
Systems and methods for identifying and resolving problems in wireless device configurations in a wireless network. In one example embodiment, a method for resolving wireless device configuration problems includes various acts including identifying all wireless devices that are wired to a network, retrieving configuration information from each wireless device, retrieving wireless device incompatibility information and corresponding configuration solutions for each wireless device, attempting to contact each wireless device over one or more wireless communication channels in order to determine if one or more wireless capabilities of each wireless device are functioning properly, and determining that the incompatibility information of one of the wireless devices with a malfunctioning wireless capability conflicts with the configuration information of one or more of the wireless devices.
190 Citations
20 Claims
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1. A method for resolving wireless device configuration problems, the method comprising the following acts:
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for each of a plurality of wireless devices, retrieving configuration information of the wireless device from the wireless device via network cabling that connects the wireless device to a network; attempting to contact a first wireless device of the plurality of wireless devices over at least one wireless communication channel in order to determine whether at least one wireless capability of the first wireless device is functioning properly; determining that the at least one wireless capability of the first wireless device is malfunctioning; retrieving predetermined incompatibility information for the first wireless device and a corresponding configuration solution; and determining that the retrieved predetermined incompatibility information for the first wireless device conflicts with the configuration information of at least one of the plurality of wireless devices. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method, comprising:
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identifying a target wireless network; identifying a wireless device that is wirelessly connected to a servicing wireless network and which wireless device is not connected to the target wireless network; retrieving configuration information of the wireless device from the wireless device; retrieving predetermined wireless device incompatibility information for the wireless device and for the target wireless network and further retrieving a corresponding configuration solution to wirelessly connect the wireless device to the target wireless network; and determining that the incompatibility information conflicts with the configuration information of the wireless device. - View Dependent Claims (11, 12, 13, 14)
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15. A method, comprising:
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identifying all wireless devices that are connected via network cabling to a network server of a network; retrieving from each of the wireless devices that are connected via the network cabling to the network server configuration information of the wireless device; retrieving incompatibility information and corresponding configuration solutions for each of the wireless devices that are connected via the network cabling to the network server; attempting to contact each of the wireless devices that are connected via the network cabling to the network server, said attempted contact being made of over one or more wireless communication channels, in order to determine if one or more wireless capabilities of the wireless devices that are connected via the network cabling to the network server are malfunctioning; and determining that the incompatibility information for a malfunctioning wireless device among the wireless devices that are connected via the network cabling to the network server and which has a malfunctioning wireless capability conflicts with the configuration information of one or more of the wireless devices that are connected via the network cabling to the network server. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification