System for text assisted telephony

• US 8,213,578 B2
• Filed: 12/13/2007
• Issued: 07/03/2012
• Est. Priority Date: 09/08/1997
• Status: Expired due to Fees

• Current Assignee: Ultratech Incorporated (Veeco Instruments Incorporated)
• Original Assignee: Ultratech Incorporated (Veeco Instruments Incorporated)
• Inventors: Colwell, Kevin R., Engleke, Robert M.
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US11/955,476
• Publication Number:
  US 20080152093A1
• Time in Patent Office: 1,664 Days
• Field of Search: 379/52, 379/88.14, 379/93.15
• US Class Current: 379/52
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 1/21 Combinations with auxiliary equipment, e.g. with clocks or memoranda pads
• CPC Class Codes: H04M 1/2155 Acoustic coupling
• CPC Class Codes: H04M 1/2475 for a hearing impaired user
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 11/066 Telephone sets adapted for data transmision
• CPC Class Codes: H04M 11/08 specially adapted for optional reception of entertainment or informative matter
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2250/74 with voice recognition means
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf

Abstract

A method of and system for operating a captioned telephone service, the method comprising the steps of providing words spoken by a remote user to a relay, at the relay, a call assistant listening to the words spoken by the remote user and re-voicing the words into a computer with voice recognition software trained to the voice of the call assistant to create a text stream of the words spoken by the remote user and presenting the text stream to an assisted user via a display.

Claims

1. A system for providing captioned telephone service to an assisted user, the system comprising:

a captioned telephone device at the site of the assisted user, the captioned telephone device including a microphone, a visually readable display, and a microprocessor;

a relay for converting voice to text, the relay including a computer with voice recognition software and operated by a call assistant, the voice recognition software of the relay trained to the voice of the call assistant to create a text stream of the words spoken by a hearing user, the text stream being transmitted to the captioned telephone device;

the microprocessor programmed to operate the device to receive the voice of the hearing user via the microphone, transmit the received voice to the relay, receive the text stream transmitted by the relay, and present the text stream via the display for viewing by the assisted user.

2. The system of claim 1 wherein the captioned telephone device further includes an input device to enable the assisted user to enter text and a speaker, the microprocessor further programmed to transmit the text entered by the assisted user to the relay, the relay also for converting the text received from the captioned telephone device into an audible message and transmitting the audible message to the captioned telephone device, the microprocessor further programmed to generate the audible message via the speaker.

3. The system of claim 2 wherein the relay includes a speaker and a microphone linked to the computer, the speaker for presenting the voice of the hearing user to the call assistant at the relay, the call assistant speaking in voice the same words that the call assistant hears spoken by the hearing user into the microphone.

4. The system of claim 1 wherein the captioned telephone device is a cellular device.

5. The system of claim 1 wherein the captioned telephone device communicates with the relay via a wireless data connection using an IP.

6. The system of claim 1 wherein the captioned telephone device communicates with the relay via a cellular connection using an IP.

7. A method of operating a captioned telephone service, the method comprising the steps of:

providing words spoken by a remote user to a relay;

at the relay, a call assistant listening to the words spoken by the remote user and re-voicing the words into a computer with voice recognition software trained to the voice of the call assistant to create a text stream of the words spoken by the remote user; and

presenting the text stream to an assisted user via a display.

8. The method of claim 7 wherein the step of providing words spoken by a remote user to a relay includes the steps of receiving the words spoken at a captioned telephone device and transmitting the words spoken from the captioned telephone device to the relay via one of a cellular connection and a wireless data connection.

9. The method of claim 8 wherein the step of presenting the text stream to an assisted user via a display includes the steps of transmitting the text stream from the relay to the captioned telephone device via the one of the cellular connection and the wireless data connection.

10. The method of claim 8 wherein the words spoken are transmitted to the relay via an IP.

11. The method of claim 7 wherein the step of providing words spoken by a remote user to a relay includes the transmitting the words spoken to the relay via an IP.