System and method for performance management in a multi-tier computing environment

• US 8,214,495 B2
• Filed: 08/20/2010
• Issued: 07/03/2012
• Est. Priority Date: 06/04/2004
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: OpTier
• Inventors: Alon, Amir, Lavi, Yoram Yori, Tal, Mordechai
• Primary Examiner(s): Nguyen, Thu Ha
• Application Number:
  US12/860,239
• Publication Number:
  US 20100312888A1
• Time in Patent Office: 683 Days
• Field of Search: 709/202, 709/224, 709/227, 709/223, 370/351, 370/252, 707/770, 714/25, 714/47, 714/47.2
• US Class Current: 709/224
• CPC Class Codes: H04L 47/10 Flow control; Congestion control
• CPC Class Codes: H04L 47/23 Bit dropping
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network

Abstract

Apparatus for monitoring a selected tier in a multi-tier computing environment, the apparatus including a context agent and a dynamic tier extension, the context agent associated with the selected tier and coupled with other context agents, each of which is associated with a respective tier, the dynamic tier extension coupled with the context agent and with specific predetermined points of the selected tier, the dynamic tier extension monitoring request traffic passing through the selected tier, the monitored request traffic including at least one entering request received at a request entry port from an adjacent tier, the dynamic tier extension identifying each request in the monitored request traffic and sending at least a request identifier to the context agent, the context agent also receiving information relating to the request context of the entering request from the context agent associated with the adjacent tier, the context agent associating the information relating to the request context of the entering request with the entering request, in accordance with the received request identifier.

Claims

1. A method of request context relaying between context agents in a multi-tier computing environment, the method comprising:

monitoring request traffic passing through a selected tier of a plurality of tiers in the multi-tier computing environment, the monitored request traffic including an entering request and a respective exiting request;

determining a request context of the entering request; and

sending the request context from a context agent associated with the selected tier directly to another context agent associated with an adjacent tier by adding the request context to the respective exiting request.

2. The method of claim 1 wherein the entering request is a user request received from a user application.

3. The method of claim 2 further comprising classifying the user request into a request class and also assigning a service class to the user request based on a service class policy.

4. The method of claim 3 wherein each of the context agents includes a policy cache containing a set of tier specific service class policies.

5. A method of relaying context information between context agents in a multi-tier computing environment, the method comprising:

monitoring request traffic passing through a selected tier of a plurality of tiers in the multi-tier computing environment, the monitored request traffic including an entering request and a respective exiting request;

receiving context information relating to a request context of the entering request; and

sending the context information from a context agent associated with the selected tier directly to another context agent associated with an adjacent tier by adding the context information to the respective exiting request.

6. The method of claim 5 further comprising associating the received context information with the entering request.

7. The method of claim 5 wherein the context information sent from the selected tier context agent to the adjacent tier context agent includes a request class.

8. The method of claim 5 wherein the context information sent from the selected tier context agent to the adjacent tier context agent includes the request context of the entering request.

9. The method of claim 5 wherein the context information sent from the selected tier context agent to the adjacent tier context agent includes a pointer to the request context of the entering request.

10. A system for monitoring a selected tier, the selected tier being one of a plurality of tiers in a multi-tier computing environment, the system comprising:

a central processing unit (CPU); and

storage coupled to the CPU for storing instructions that configure the CPU to;

implement a context agent associated with the selected tier of the computing environment, the context agent being coupled with other context agents, each of the other context agents associated with a respective tier of the computing environment; and

implement a dynamic tier extension, the dynamic tier extension coupled with the context agent and with at least a request entry port of the selected tier, the dynamic tier extension at least for monitoring request traffic passing through the selected tier, the monitored request traffic including at least one entering request received at the request entry port from an adjacent tier of the computing environment, the dynamic tier extension providing request information to the context agent, the request information at least identifying each request included in the monitored request traffic,

the context agent for directly receiving context information from another context agent associated with the adjacent tier, the received context information relating to the request context of the at least one entering request and reaching the context agent by having been added to the at least one entering request, the context agent also for associating the context information with the request information for each entering request.

11. The system of claim 10 wherein the dynamic tier extension is further coupled with a tier control port of the selected tier.

12. The system of claim 11 wherein the context agent further alters the priority level of a processing enclave executing the at least one entering request.

13. The system of claim 11 wherein the context agent further alters the type of execution of a processing enclave executing the at least one entering request.

14. The system of claim 10 or 11 wherein the context agent further adjusts the order of the at least one entering request on a queue at the request entry port.

15. The system of claim 10 or 11 wherein the context agent further instructs the selected tier to allocate computational resources to process the at least one entering request.

16. The system of claim 10 or 11 wherein the context agent further instructs the selected tier to deny computational resources to process the at least one entering request.

17. The system of claim 11 wherein the dynamic tier extension collects performance, availability, and error metrics from the selected tier.

18. A system for monitoring a selected tier, the selected tier being one of a plurality of tiers in a multi-tier computing environment, the system comprising:

a central processing unit (CPU); and

storage coupled to the CPU for storing software code that configures the CPU to;

implement a context agent associated with the selected tier, the context agent being directly coupled with at least one other context agent, each of the at least one other context agents being associated with a respective tier of the computing environment; and

implement a dynamic tier extension, the dynamic tier extension coupled with the context agent and with at least a request entry port and a request exit port of the selected tier, the dynamic tier extension at least monitoring request traffic passing through the selected tier, the monitored request traffic including at least one entering request received at the request entry port and at least one respective exiting request at the request exit port, the selected tier providing the at least one respective exiting request directly to an adjacent tier, the dynamic tier extension capturing a request context of the at least one entering request, the dynamic tier extension providing request information and context information to the context agent, the request information at least identifying each request included in the monitored request traffic, the context information relating to the captured request context of the at least one entering request,

the context agent for associating the at least one entering request with the at least one exiting request, and the context agent also for providing context information to another context agent associated with the adjacent tier by adding context information to the at least one respective exiting request.

19. The system of claim 18 wherein the at least one entering request is a user request received from a user application.

20. The system of claim 18 wherein the context agent contains a set of tier-specific service class policies, each of the tier-specific service class policies mapping a service class to a request class for the selected tier, wherein an active service class policy contains the request class to service class mapping that is currently in effect;

and wherein the context agent assigns a service class to the at least one entering request based on the request class and the appropriate active service class policy in the set of tier-specific service class policies.

21. The system of claim 18 wherein the context agent contains a set of tier-specific service class policies, each of the tier-specific service class policies mapping a service class to a request class for the selected tier,

wherein an active service class policy contains the request class to service class mapping that is currently in effect;

and

wherein the context agent assigns a service class to the at least one entering request different than the service class designated by the request class and the appropriate active service class policy in the set of tier-specific service class policies.

22. The system of claim 20 or 21 wherein the service class includes the priority to be assigned to the at least one entering request.

23. The system of claim 20 or 21 wherein the service class includes the central processing unit percentage to be allocated to the at least one entering request.

24. The system of claim 20 or 21 wherein the service class includes the memory to be allocated to the at least one entering request.

25. The system of claim 20 or 21 wherein the service class includes the priority in allocating and accessing input and output devices to the at least one entering request.

26. The system of claim 20 or 21 wherein the service class policies are periodically updated.

27. The system of claim 20 or 21 wherein the service class policies are defined by a user of the multitier computing environment.

28. The system of claim 20 or 21 wherein the context agent adds the assigned service class to the request context.

29. The system of claim 18 wherein the dynamic tier extension is further coupled with a tier control port of the selected tier.

30. The system of claim 29 wherein the context agent further alters the priority level of a processing enclave executing the at least one entering request.

31. The system of claim 29 wherein the context agent further alters the type of execution of a processing enclave executing the at least one entering request.

32. The system of claim 18 or 29 wherein the context agent further adjusts the order of the at least one entering request on a queue at the request entry port.

33. The system of claim 18 or 29 wherein the context agent further instructs the selected tier to allocate computational resources to process the at least one entering request.

34. The system of claim 18 or 29 wherein the context agent further instructs the selected tier to deny computational resources to process the at least one entering request.

35. The system of claim 29 wherein the dynamic tier extension collects performance, availability, and error metrics from the selected tier.

36. The system of claim 18 wherein the dynamic tier extension assigns a transaction identifier to each request included in the monitored request traffic.

37. The system of claim 18 wherein the dynamic tier extension obtains a request identifier of each request included in the monitored request traffic.

38. In a multi-tier computing environment including a plurality of tiers, a system for application performance management associated with at least two monitored tiers of the plurality of tiers, the system comprising, for each of the at least two monitored tiers:

a central processing unit (CPU); and

storage coupled to the CPU for storing instructions that configure the CPU to;

implement a respective dynamic tier extension coupled with at least a request entry port of the monitored tier, the dynamic tier extension at least monitoring request traffic passing through the respective monitored tier, the monitored request traffic including at least one entering request received at the request entry port; and

implement a respective context agent coupled with the respective dynamic tier extension, the context agent being coupled with other the context agents associated with tiers that are directly coupled with the respective tier, the respective context agent receiving request information from the respective dynamic tier extension, the request information at least identifying each request included in the monitored request traffic, the respective context agent further receives context information relating to the request context of the at least one entering request from another context agent associated with the adjacent tier where the received context information was added to the at least one entering request, and for each of the at least one entering requests, the respective context agent associates the context information with the request information, respectively.

40. The system of claim 38 or 39 further comprising:

a context network management server (CNMS) coupled with the context agents, the CNMS at least collecting and analyzing performance data received from the context agents.

41. The system of claim 40 further including a policy database coupled with the CNMS, the policy database storing at least service class policies.

42. The system of claim 41 further including a supervisor workstation coupled with the CNMS and with the policy database.

43. The system of claim 40 wherein the CNMS further performs activity profiling, creating an activity profile including integrated transaction, tier, and system level performance metrics and statistical analysis.

39. In a multi-tier computing environment including a plurality of tiers, a system for application performance management associated with at least selected monitored tiers of the plurality of tiers, the system comprising, for each of at least two of the monitored tiers:

a central processing unit (CPU); and

storage coupled to the CPU for storing software code that configures the CPU to;

implement a respective dynamic tier extension coupled with at least a request entry port and a request exit port of the monitored tier, the dynamic tier extension at least monitoring request traffic passing through the respective monitored tier, the monitored request traffic including at least one entering request received at the request entry port and at least one respective exiting request at the request exit port, the selected tier providing the at least one respective exiting request to an adjacent respective monitored tier, the dynamic tier extension capturing a request context of the at least one entering request; and

implement a respective context agent coupled with the respective dynamic tier extension, the context agent being coupled with other the context agents associated with tiers that are directly coupled with the respective tier, the respective context agent receiving request information from the respective dynamic tier extension, the request information at least identifying each request included in the monitored request traffic, the respective context agent further receives context information relating to the request context of the at least one entering request from the respective dynamic tier extension, for each of the at least one entering requests, the respective context agent associates the at least one entering request with the at least one exiting request, and the respective context agent provides context information to another context agent associated with the adjacent tier by adding context information to the at least one respective exiting request.

44. A method of request context relaying between context agents in a multi-tier computing environment, the method comprising:

monitoring request traffic passing through a selected tier of a plurality of tiers in the multi-tier computing environment, the monitored request traffic including an entering request and a respective exiting request;

determining a request context of the entering request; and

sending the request context directly from a context agent associated with the selected tier to another context agent associated with an adjacent tier.

45. The method of claim 44 further comprising associating the entering request with the respective exiting request.

46. The method of claim 44 wherein the entering request is a user request received from a user application.

47. The method of claim 46 further comprising classifying the user request into a request class and also assigning a service class to the user request based on a service class policy.

48. The method of claim 47 wherein each of the context agents includes a policy cache containing a set of tier specific service class policies.

49. A method of relaying context information between context agents in a multi-tier computing environment, the method comprising:

monitoring request traffic passing through a selected tier of a plurality of tiers in the multi-tier computing environment, the monitored request traffic including an entering request and a respective exiting request;

receiving context information relating to a request context of the entering request; and

sending the context information directly from a context agent associated with the selected tier to another context agent associated with an adjacent tier.

50. The method of claim 49 further comprising associating the received context information with the entering request.

51. The method of claim 49 wherein the context information sent from the selected tier context agent to the adjacent tier context agent includes a request class.

52. The method of claim 49 wherein the context information sent from the selected tier context agent to the adjacent tier context agent includes the request context of the entering request.

53. The method of claim 49 wherein the context information sent from the selected tier context agent to the adjacent tier context agent includes a pointer to the request context of the entering request.