Method and apparatus for identifying and eliminating the source of background noise in multi-party teleconferences

• US 8,218,751 B2
• Filed: 09/29/2008
• Issued: 07/10/2012
• Est. Priority Date: 09/29/2008
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Hepworth, Neil, Michaelis, Paul Roller
• Primary Examiner(s): Matar, Ahmad
• Assistant Examiner(s): Asanbayev, Oleg
• Application Number:
  US12/240,119
• Publication Number:
  US 20100080374A1
• Time in Patent Office: 1,380 Days
• Field of Search: 379/202.01, 379/204.01, 370259-271, 455/416, 348/14.08, 348/14.09
• US Class Current: 379/204.01
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2203/2088 Call or conference reconnect, e.g. resulting from isdn terminal portability
• CPC Class Codes: H04M 2203/352 In-call/conference information service
• CPC Class Codes: H04M 2203/5027 Dropping a party from a conference conducting a computer conference, e.g. admission detection H04L12/1822
• CPC Class Codes: H04M 2203/5081 Inform conference party of participants, e.g. of change of participants conducting a computer conference, e.g. admission detection, H04L12/1822
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 3/563 User guidance or feature selection
• CPC Class Codes: H04M 3/568 audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants echo suppression in two-way loud-speaking telephone systems H04M9/02; sound field processing per se H04S7/30

Abstract

A mechanism is provided that allows participants on the conference call to identify, and then mute or filter, a participant(s) responsible for introducing the noise, regardless of whether the noise is caused by transmission impairments or by the participant(s) being in a noisy location. For example, individual users could be able to press a “test” button that could block each of the participants one at a time. This would allow the source of the noise to be identified. This “test button” could be one or more of provided at the endpoint(s), be enabled through a web interface or, for example, through a dedicated conference call interface at the endpoint(s) or at the conference bridge. The blocking of each participant could occur through interaction with the main PBX using, for example, in-band signaling to the PBX. Once the source(s) of the noise is identified, noise mitigation can be applied as needed.

Claims

1. A conference call noise identification and reduction system comprising:

a block module adapted to block audio from one or more conference call participants, the blocking occurring at one or more of a near-end and a conference bridge to allow a conference call participant to identify a source of noise; and

one or more of a tune module, filter module and mute module selectively operable at the conference bridge for each conference call participant identified by the blocking to reduce the source of noise associated with the conference call participants identified by the blocking, wherein when a first conference call participant selectively operates one or more of the one or more of the tune module, filter module and mute module, the selective operation only affects the audio to the first conference call participant, with the audio to other conference call participants remaining unchanged, and, if the first conference call participant sounds acceptable to a second conference call participant, but does not sound acceptable to a third conference call participant, then the third conference call participant can adjust the first conference call participant to the third conference call participant transmission parameters without affecting the first conference call participant to the second conference call participant transmissions.

2. The system of claim 1, further comprising a status display that displays noise reduction information associated with one or more of the conference call participants.

3. The system of claim 1, further comprising instructions used to control one or more of one or more endpoints and the conference bridge.

4. The system of claim 3, wherein the instructions are sent via one or more of in-band signaling and out-of-band signaling.

5. The system of claim 3, further comprising parameters associated with the instructions.

6. The system of claim 1, wherein one or more of the blocking, tuning, filtering and muting occur during a conference call.

7. The system of claim 1, wherein the system uses one or more of telecommunication network signaling protocols, audio encoding and transmission techniques and video encoding and transmission techniques.

8. The system of claim 1, further comprising one or more profiles that store information about the one or more conference call participants.

9. A conference call noise identification and reduction method comprising:

blocking audio from one or more conference call participants, the blocking occurring at one or more of a near-end and a conference bridge to allow a conference call participant to identify a source of noise;

one or more of selectively tuning, filtering and muting at the conference bridge each conference call participant identified by the blocking to reduce the source of noise associated with the conference call participants identified by the blocking, wherein when a first conference call participant selectively operates one or more of the one or more of the tune module, filter module and mute module, the selective operation only affects the audio to the first conference call participant, with the audio to other conference call participants remaining unchanged, and, if the first conference call participant sounds acceptable to a second conference call participant, but does not sound acceptable to a third conference call participant, then the third conference call participant can adjust the first conference call participant to the third conference call participant transmission parameters without affecting the first conference call participant to the second conference call participant transmissions.

10. The method of claim 9, further comprising displaying noise reduction information associated with one or more of the conference call participants.

11. The method of claim 9, further comprising controlling one or more of one or more endpoints and the conference bridge.

12. The method of claim 11, wherein instructions are sent via one or more of in-band signaling and out-of-band signaling.

13. The method of claim 11, further comprising associating parameters with the instructions.

14. The method of claim 9, wherein one or more of the blocking, tuning, filtering and muting occur during a conference call.

15. The method of claim 9, wherein the system uses one or more of telecommunication network signaling protocols, audio encoding and transmission techniques and video encoding and transmission techniques.

16. The method of claim 9, further comprising storing information in one or more profiles about the one or more conference call participants.

17. A non-transitory computer-readable information storage medium having stored thereon instructions, that when executed by a processor, perform the steps of claim 9.

18. The method of claim 10 wherein the selective operation occurs at a mixer.