Emergency communication system and method
First Claim
1. An emergency communication method comprising:
- receiving an indication of an emergency situation;
detecting user presence at a plurality of devices each associated with one of a plurality of users;
transmitting an emergency message to the plurality of devices at which user presence is detected, wherein the emergency message for each device is transmitted in a media format associated with that device, the emergency message comprises a request for a first confirmation message that is a device confirmation message and a second confirmation message that is a user confirmation message, and the first confirmation message is separate from the second confirmation message;
determining, for each device to which the emergency message is transmitted, whether the first confirmation message and the second confirmation message are both received within a specified time; and
for each device to which the emergency message is transmitted, if the first confirmation message and the second confirmation message are not both received within the specified time, re-transmitting the emergency message to the device.
1 Assignment
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Accused Products
Abstract
A method and system for providing an emergency contact service are disclosed. The emergency contact system monitors presence off users with respect to various user devices in order to determine at which devices each user is present. An emergency message is then transmitted to devices at which the user is present. The emergency contact service is then capable of receiving a confirmation message to confirm receipt of the emergency message. The emergency contact service can track the users by retrieving location information, such as a GPS location, associated with a device at which a user is present. The emergency contact service can then identify whether a user in is the vicinity of an emergency location, and transmit an emergency message to the user is the user is in the vicinity of the emergency location.
27 Citations
23 Claims
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1. An emergency communication method comprising:
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receiving an indication of an emergency situation; detecting user presence at a plurality of devices each associated with one of a plurality of users; transmitting an emergency message to the plurality of devices at which user presence is detected, wherein the emergency message for each device is transmitted in a media format associated with that device, the emergency message comprises a request for a first confirmation message that is a device confirmation message and a second confirmation message that is a user confirmation message, and the first confirmation message is separate from the second confirmation message; determining, for each device to which the emergency message is transmitted, whether the first confirmation message and the second confirmation message are both received within a specified time; and for each device to which the emergency message is transmitted, if the first confirmation message and the second confirmation message are not both received within the specified time, re-transmitting the emergency message to the device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 21, 22, 23)
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10. An emergency communication system comprising:
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means for receiving an indication of an emergency situation; means for detecting user presence at a plurality of devices each associated with one of a plurality of users; and means for transmitting an emergency message to the plurality of devices at which user presence is detected, wherein the emergency message for each device is transmitted in a media format associated with that device, the emergency message comprises a request for a first confirmation message that is a device confirmation message and a second confirmation message that is a user confirmation message, and the first confirmation message is separate from the second confirmation message; means for determining, for each device to which the emergency message is transmitted, whether the first confirmation message and the second confirmation message are both received from the device within a specified time; and means for re-transmitting the emergency message to each device for which the device confirmation message and the user confirmation message are not both received within the specified time. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A non-transitory computer readable medium encoded with computer executable instructions for an emergency communication method, the computer executable instructions defining steps comprising:
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receiving an indication of an emergency situation; detecting user presence at a plurality of devices each associated with one of a plurality of users; transmitting an emergency message to the plurality of devices at which that user presence is detected, wherein the emergency message for each device is transmitted in a media format associated with that device, the emergency message comprises a request for a first confirmation message that is a device confirmation message and a second confirmation message that is a user confirmation message, and the first confirmation message is separate from the second confirmation message; determining, for each device to which the emergency message is transmitted, whether the first confirmation message and the second confirmation message are both received from the device within a specified time; and for each device to which the emergency message is transmitted, if the device confirmation message and the user confirmation message are not both received from the device within the specified time, re-transmitting the emergency message to the device. - View Dependent Claims (17, 18, 19, 20)
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Specification