Initiating instant messaging (IM) chat sessions from email messages

• US 8,224,915 B2
• Filed: 02/02/2011
• Issued: 07/17/2012
• Est. Priority Date: 09/17/2002
• Status: Expired due to Term

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Malik, Dale W., Daniell, W. Todd
• Primary Examiner(s): Chang, Jungwon
• Application Number:
  US13/019,786
• Publication Number:
  US 20110202611A1
• Time in Patent Office: 531 Days
• Field of Search: 709204-206, 709/224, 370/352, 345/753, 715/758
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/48 Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 63/102 Entity profiles
• CPC Class Codes: H04L 69/08 Protocols for interworking; Protocol conversion

Abstract

Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, among others, an email message is received and an IM chat session is automatically initiated from the email message. In some embodiments, the initiation of the IM chat session may be subject to certain programmable criteria.

Claims

1. A method of integrating instant messaging services and email services, comprising:

displaying an email message from a contact in a read window;

determining, with an instant messaging client and utilizing a processor that is executing the instant messaging client, an internet presence of the contact identified in the email message;

displaying presence information of the contact in the email message after determining the internet presence of the contact;

presenting a user option of initiating an instant messaging chat session with the contact in response to determining that the contact is present, wherein the option of initiating the instant messaging chat session includes a first option of automatically initiating the instant messaging chat session and a second option of manually initiating the instant messaging chat session; and

reformatting an instant message from the contact by removing an instant messaging address from the instant message, and wherein content of the instant message is concatenated with the instant messaging address of the contact prior to transmitting the instant message.

2. The method of claim 1, wherein when the second option of manual initiation is chosen, then the instant messaging chat session is launched manually from the email message with user intervention.

3. The method of claim 1, wherein when the first option of automatic initiation is chosen, then the instant messaging chat session is launched without user intervention.

4. The method of claim 1, wherein when the first option of automatic initiation is chosen, then the instant messaging chat session is launched without user intervention subject to additional criteria.

5. The method of claim 4, wherein the additional criteria comprise automatically establishing the instant messaging chat session with a sender of the email message, but not for those individuals who are copied on the email message.

6. The method of claim 4, wherein the additional criteria comprise automatically establishing a joint instant messaging chat session with all individuals on the email message who are also present online.

7. The method of claim 4, wherein the additional criteria comprise automatically establishing the instant messaging chat session only with designated individuals provided by a user.

8. The method of claim 7, wherein the additional criteria comprise automatically establishing the instant messaging chat session with the designated individuals, but requiring manual initiation of instant messaging chat sessions for others.

9. A system comprising:

a processor configured to;

display an email message from a contact in a read window;

determine an internet presence of the contact identified in the email message;

display presence information of the contact in the email message after determining the internet presence of the contact;

present a user option to initiate an instant messaging chat session with the contact in response to determining that the contact is present, wherein the option of initiating the instant messaging chat session includes a first option of automatically initiating the instant messaging chat session and a second option of manually initiating the instant messaging chat session; and

reformat an instant message from the contact by removing an instant messaging address from the instant message, and wherein content of the instant message is concatenated with the instant messaging address of the contact prior to transmitting the instant message.

10. The system of claim 9, wherein the processor is configured to manually launch the instant messaging chat session with user intervention, when the second option of manual initiation is chosen.

11. The system of claim 9, wherein the processor is configured to automatically launch the instant messaging chat session without user intervention, when the first option of automatic initiation is chosen.

12. The system of claim 11, wherein the processor is configured to launch without user intervention subject to additional criteria, when the first option of automatic initiation is chosen.

13. A non-transitory, computer-readable storage medium being embedded with computer instructions for causing a computing device to:

display an email message from a contact in a read window;

determine, at an instant messaging client, an internet presence of the contact from the email message;

display presence information of the contact in the email message after determining the internet presence of the contact;

present a user option to initiate an instant messaging chat session with the contact in response to determining that the contact is present, wherein the option of initiating the instant messaging chat session includes a first option of automatically initiating the instant messaging chat session and a second option of manually initiating the instant messaging chat session; and

reformat an instant message from the contact by removing an instant messaging address from the instant message, and wherein content of the instant message is concatenated with the instant messaging address of the contact prior to transmitting the instant message.

14. The computer-readable storage medium of claim 13, further comprising instructions to manually launch the instant messaging chat session with user intervention, when the second option of manual initiation is chosen.

15. The computer-readable storage medium of claim 13, further comprising instructions to automatically launch the instant messaging chat session without user intervention, when the first option of automatic initiation is chosen.

16. The computer-readable storage medium of claim 15, further comprising instructions to launch without user intervention subject to additional criteria, when the first option of automatic initiation is chosen.

17. The computer-readable storage medium of claim 16, wherein the additional criteria comprise automatically establishing the instant messaging chat session with a sender of the email message, but not for those individuals who are copied on the email message.

18. The computer-readable storage medium of claim 16, wherein the additional criteria comprise automatically establishing a joint instant messaging chat session with all individuals on the email message who are also present online.

19. The computer-readable storage medium of claim 16, wherein the additional criteria comprise automatically establishing the instant messaging chat session only with designated individuals provided by a user.

20. The computer-readable storage medium of claim 19, wherein the additional criteria comprise automatically establishing the instant messaging chat session with the designated individuals, but requiring manual initiation of instant messaging chat sessions for others.