Caching message information in an integrated communication system
First Claim
1. A system comprising:
- two or more networks of differing types, wherein at least one network includes;
a messaging server, wherein the messaging server receives and stores a received message;
a communication server that couples among the two or more networks of different types to receive messages and requests for messages;
at least one cache server that couples to the communication server and also caches the received message; and
a detector that couples to the messaging server to detect whether the messaging server is available or unavailable, wherein;
if the messaging server is available, the communication server transfers the received message to the messaging server and, in response to a request for one or more messages, retrieves the one or more requested messages from the messaging server; and
if the messaging server is unavailable and in response to a request for one or more messages, the communication server retrieves the one or more requested messages from the cache server.
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Accused Products
Abstract
An integrated messaging system for performing various types of messaging across different types of networks, including integrated user interfaces and administrator interfaces. Embodiments include a communication server that couples among networks of different types, and an interface module that couples to the communication server. The interface module may be hosted on a messaging server of a network. The interface module pulls various user information from the messaging server, including information relevant to at least the network that includes the messaging server. A cache couples to the communication server and to the interface module to hold information from the communication server and/or the user information pulled from messaging server. The interface module directs a message from the messaging server and/or the cache to at least one device on the networks using the user information.
190 Citations
16 Claims
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1. A system comprising:
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two or more networks of differing types, wherein at least one network includes; a messaging server, wherein the messaging server receives and stores a received message; a communication server that couples among the two or more networks of different types to receive messages and requests for messages; at least one cache server that couples to the communication server and also caches the received message; and a detector that couples to the messaging server to detect whether the messaging server is available or unavailable, wherein; if the messaging server is available, the communication server transfers the received message to the messaging server and, in response to a request for one or more messages, retrieves the one or more requested messages from the messaging server; and if the messaging server is unavailable and in response to a request for one or more messages, the communication server retrieves the one or more requested messages from the cache server. - View Dependent Claims (2, 3)
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4. A method comprising:
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receiving a message at a first device; assigning identification information to the message; the first device storing the message; caching the message in a caching server; receiving user information at the first device, wherein the user information received at the first device is input by a user to the first device; caching the user information received at the first device, wherein the user information is cached in a first storage area when the user information is received at a first server of the first device; and caching the user information in a second storage area when the user information is received at a second server of the first device; receiving, from a second device, a request for the message at the first device; detecting a state of the first device; in response to a first detected state of the first device, transferring the message to the second device; in response to a second detected state of the first device, retrieving the message from the caching server; transmitting the retrieved message in response to the request; retrieving user information from the second device, wherein retrieving the user information further comprises retrieving the user information from the second storage area when the user information is received and cached at the second server of the first device, and wherein retrieving the user information further comprises retrieving the user information from the first storage area when the user information is received and cached at the first server of the first device; caching the retrieved user information, wherein the user information including at least one of name, a plurality of greetings, class of service, permissions, and personal information. - View Dependent Claims (5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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Specification