Systems and methods for co-browsing on a mobile device
First Claim
1. A system for providing a concurrent display of information between devices, comprising:
- a first information processing device comprising a first co-browsing module and a first browser, said first co-browsing module being operable to receive web page display information over a network, comprising a plurality of subnetworks, from a second information processing device comprising a second co-browsing module and a second browser, said first co-browsing module being operable to use said web page display information to control the display of information in a first user interface in said first browser;
wherein said information displayed in said first user interface is concurrently displayed in a second user interface in said second browser and said concurrent display of information is initiated upon receipt of a request from said second information processing device;
wherein said first and second co-browsing modules are operable to maintain concurrent display of information in said first and second user interfaces while said second information processing device transitions from communication with a first wireless access point to communication with a second wireless access point; and
wherein said first and second co-browsing modules are operable to re-establish concurrent display of information in said first and second user interfaces using configuration information of the said second information processing device after said second information processing device is decoupled from said network and subsequently recoupled to said network.
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Accused Products
Abstract
A system, method, and computer-usable medium are disclosed for the concurrent display of information between devices. A co-browsing module is implemented to provide concurrent display of information displayed within a Web browser on a mobile device. A co-browsing module implemented on a stationary system queries a co-browsing module implemented on the mobile device to collect information including the device'"'"'s hardware configuration, the network communications protocol being used, and a session number. The collected information is then used by the co-browsing module on the stationary system to establish a co-browsing session with the co-browsing module on the mobile device. The co-browsing module on the mobile device then provides web display information to the co-browsing module on the CSR'"'"'s system to control the concurrent display of Web information displayed on the mobile device.
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Citations
20 Claims
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1. A system for providing a concurrent display of information between devices, comprising:
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a first information processing device comprising a first co-browsing module and a first browser, said first co-browsing module being operable to receive web page display information over a network, comprising a plurality of subnetworks, from a second information processing device comprising a second co-browsing module and a second browser, said first co-browsing module being operable to use said web page display information to control the display of information in a first user interface in said first browser; wherein said information displayed in said first user interface is concurrently displayed in a second user interface in said second browser and said concurrent display of information is initiated upon receipt of a request from said second information processing device; wherein said first and second co-browsing modules are operable to maintain concurrent display of information in said first and second user interfaces while said second information processing device transitions from communication with a first wireless access point to communication with a second wireless access point; and wherein said first and second co-browsing modules are operable to re-establish concurrent display of information in said first and second user interfaces using configuration information of the said second information processing device after said second information processing device is decoupled from said network and subsequently recoupled to said network. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer-implementable method for providing a concurrent display of information between devices, comprising:
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using a first information processing device to receive web page display information over a network, comprising a plurality of subnetworks, from a second information processing device on said network, wherein said first information processing device comprises a first co-browsing module and a first browser and said second information processing device comprises a second co-browsing module and a second browser; wherein said first co-browsing module is operable to use said web page display information to control the display of information in a first user interface in said first browser; wherein said information displayed in said first user interface is concurrently displayed in a second user interface in said second browser and said concurrent display of information is initiated upon receipt of a request from said second information processing device; wherein said first and second co-browsing modules are operable to maintain concurrent display of information in said first and second user interfaces while said second information processing device transitions from communication with a first wireless access point to communication with a second wireless access point; and wherein said first and second co-browsing modules are operable to re-establish concurrent display of information in said first and second user interfaces using configuration information of the said second information processing device after said second information processing device is decoupled from said network and subsequently recoupled to said network. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A non-transitory computer-usable medium embodying computer program code, the computer program code comprising computer executable instructions configured for:
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using a first information processing device to receive web page display information over a network, comprising a plurality of subnetworks, from a second information processing device on said network, wherein said first information processing device comprises a first co-browsing module and a first browser and said second information processing device comprises a second co-browsing module and a second browser; wherein said first co-browsing module is operable to use said web page display information to control the display of information in a first user interface in said first browser; wherein said information displayed in said first user interface is concurrently displayed in a second user interface in said second browser and said concurrent display of information is initiated upon receipt of a request from said second information processing device; wherein said first and second co-browsing modules are operable to maintain concurrent display of information in said first and second user interfaces while said second information processing device transitions from communication with a first wireless access point to communication with a second wireless access point; and wherein said first and second co-browsing modules are operable to re-establish concurrent display of information in said first and second user interfaces using configuration information of the said second information processing device after said second information processing device is decoupled from said network and subsequently recoupled to said network. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification