Workflow administration tools and user interfaces
First Claim
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1. A system comprising:
- a processor operable to execute instructions;
a storage device; and
a memory device holding data including instructions operable on the processor to manage one or more databases with data stored in the storage device, the instructions operable to manage;
a user database having user records, each user record having a user identifier;
a document database having document records, each document record associates a document and a document identifier;
a group database having work group records, wherein a group record associates one or more user identifiers with a group identifier;
a queue database having one or more queue records, wherein a queue record associates the group and/or user identifiers with a queue identifier;
a template-queue database having template-queue records, wherein a template-queue record associates the queue identifier with a workflow template identifier;
a workflow template database having workflow template records, wherein a workflow template record defines a workflow process for multiple document types, includes one or more queues involved in the workflow processing of the document type by individuals, groups, or entities assigned to a respective queue, and associates the workflow template identifier with a form code; and
a package database having package records, wherein a package record associates the workflow template identifier with one or more document identifiers,wherein the form code indicates a particular document type and the one or more queues involved in the workflow processing of the particular document type.
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Abstract
Various embodiments include systems, methods, and user interfaces that provide abilities to administer data in a workflow system. In some embodiments, the workflow system is a portion of a larger system, such as a document management system.
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Citations
19 Claims
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1. A system comprising:
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a processor operable to execute instructions; a storage device; and a memory device holding data including instructions operable on the processor to manage one or more databases with data stored in the storage device, the instructions operable to manage; a user database having user records, each user record having a user identifier; a document database having document records, each document record associates a document and a document identifier; a group database having work group records, wherein a group record associates one or more user identifiers with a group identifier; a queue database having one or more queue records, wherein a queue record associates the group and/or user identifiers with a queue identifier; a template-queue database having template-queue records, wherein a template-queue record associates the queue identifier with a workflow template identifier; a workflow template database having workflow template records, wherein a workflow template record defines a workflow process for multiple document types, includes one or more queues involved in the workflow processing of the document type by individuals, groups, or entities assigned to a respective queue, and associates the workflow template identifier with a form code; and a package database having package records, wherein a package record associates the workflow template identifier with one or more document identifiers, wherein the form code indicates a particular document type and the one or more queues involved in the workflow processing of the particular document type. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method comprising:
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maintaining a user database having user records, each user record having a user identifier; maintaining a document database having document records, each document record associates a document and a document identifier; maintaining a group database having work group records, wherein a group record associates one or more user identifiers with a group identifier; maintaining a queue database having one or more queue records, wherein a queue record associates the group and/or user identifiers with a queue identifier; maintaining a template-queue database having template-queue records, wherein a template-queue record associates the queue identifier with a workflow template identifier; maintaining a workflow template database having workflow template records, wherein a workflow template record defines a workflow process for multiple document types, includes one or more queues involved in the workflow processing of the document type by individuals, groups, or entities assigned to a respective queue, and associates the workflow template identifier with a form code; and maintaining a package database having package records, wherein a package record associates the workflow template identifier with one or more document identifiers, wherein the form code indicates a particular document type and the one or more queues involved in the workflow processing of the particular document type. - View Dependent Claims (15, 16, 17)
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18. A non-transitory machine-readable medium, with instructions thereon that when processed, result in a machine:
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maintaining a user database having user records, each user record having a user identifier; maintaining a document database having document records, each document record associates a document and a document identifier; maintaining a group database having work group records, wherein a group record associates one or more user identifiers with a group identifier; maintaining a queue database having one or more queue records, wherein a queue record associates the group and/or user identifiers with a queue identifier; maintaining a template-queue database having template-queue records, wherein a template-queue record associates the queue identifier with a workflow template identifier; maintaining a workflow template database having workflow template records, wherein a workflow template record defines a workflow process for multiple document types, includes one or more queues involved in the workflow processing of the document type by individuals, groups, or entities assigned to a respective queue, and associates the workflow template identifier with a form code; and maintaining a package database having package records, wherein a package record associates the workflow template identifier with one or more document identifiers, wherein the form code indicates a particular document type and the one or more queues involved in the workflow processing of the particular document type. - View Dependent Claims (19)
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Specification