Method and apparatus for initiating corrective action for an electronic terminal
First Claim
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1. A method of operating a terminal comprising:
- generating a first hardware component trigger status in response to receipt of a fault condition of a first hardware component by a processor of the terminal;
recognizing the first hardware component trigger status by the processor;
issuing a first hardware action plug-in invocation based upon the recognized first hardware component trigger status by the processor;
recycling the first hardware component in response to the first hardware action plug-in invocation by the processor;
generating a first software component trigger status in response to receipt of a fault condition of a first software component by the processor;
recognizing the first software component trigger status by the processor;
issuing a first software action plug-in invocation based upon the recognized first software component trigger status by the processor; and
rebooting the first software component in response to the first software action plug-in invocation by the processor including determining that the terminal is being used by a customer, and delaying recycling of the first hardware component until the terminal is no longer being used by the customer.
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Abstract
A method and device are provided for initiating corrective actions for a terminal, such as an ATM. A method of initiating corrective actions for a terminal comprises, monitoring a fault status of a first component, detecting a fault status of the first component with a first trigger plug-in, activating a first action plug-in based upon the detected fault status of the first component, and recycling the first component.
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Citations
7 Claims
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1. A method of operating a terminal comprising:
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generating a first hardware component trigger status in response to receipt of a fault condition of a first hardware component by a processor of the terminal; recognizing the first hardware component trigger status by the processor; issuing a first hardware action plug-in invocation based upon the recognized first hardware component trigger status by the processor; recycling the first hardware component in response to the first hardware action plug-in invocation by the processor; generating a first software component trigger status in response to receipt of a fault condition of a first software component by the processor; recognizing the first software component trigger status by the processor; issuing a first software action plug-in invocation based upon the recognized first software component trigger status by the processor; and rebooting the first software component in response to the first software action plug-in invocation by the processor including determining that the terminal is being used by a customer, and delaying recycling of the first hardware component until the terminal is no longer being used by the customer. - View Dependent Claims (2, 3, 4, 5, 6)
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7. An operating terminal comprising:
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a first hardware component; a first software component; a memory; a processor configured to generate a first hardware component trigger status in response to receipt of a fault condition of the first hardware component; recognize the first hardware component trigger status; issue a first hardware action plug-in invocation based upon the recognized first hardware component trigger status; recycle the first hardware component in response to the first hardware action plug-in invocation; generate a first software component trigger status in response to receipt of a fault condition of the first software component; recognize the first software component trigger status; issue a first software action plug-in invocation based upon the recognized first software component trigger status; and reboot the first software component in response to the first software action plug-in invocation, including determine that the terminal is being used by a customer, and delay recycling of the first hardware component until the terminal is no longer being used by the customer.
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Specification