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Metadata schema for interpersonal communications management systems

  • US 8,249,060 B1
  • Filed: 08/11/2006
  • Issued: 08/21/2012
  • Est. Priority Date: 06/28/2002
  • Status: Expired due to Fees
First Claim
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1. A method of processing a communication between a contactor and a contactee, the method comprising:

  • acquiring information relating to processing the communication between the contactor and the contactee, the information comprising at least one of;

    a type of activity in which at least one of the contactor and the contactee is involved,a preferred communication policy related to a priority of the communication, andan attentional status of at least one of the contactor and the contactee;

    generating, based on the acquired information, a schema comprising a plurality of elements;

    populating at least one element of the plurality of elements of the schema with data extracted from the acquired information;

    at a computing device associated with the contactee;

    receiving a data packet, the data packet comprising;

    a first field that stores a source identifier that identifies a computer component from which the data packet originated;

    a second field that stores a destination identifier that identifies a computer component to which the data packet is destined; and

    a third field that stores a schema identifier that identifies the schema with which the data packet is associated, the schema comprising the information relating to processing the communication between the contactor and the contactee;

    using the schema identifier to access the schema to access the at least one element to obtain the information related to processing the communication;

    using the obtained information to compute an indication of cost or value of the communication to at least one of the contactor or the contactee; and

    routing the communication based on the computed indication.

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