Systems and methods for online selection of service providers and management of service accounts

• US 8,260,682 B2
• Filed: 06/09/2011
• Issued: 09/04/2012
• Est. Priority Date: 12/30/1999
• Status: Expired due to Term

• Current Assignee: Fintegraph, LLC (Ascend Innovation Management, LLC)
• Original Assignee: Leod Network Holdings LLC (Intellectual Ventures LLC)
• Inventors: Rigole, Rod
• Primary Examiner(s): Rosen, Nicholas D
• Application Number:
  US13/157,246
• Publication Number:
  US 20110302053A1
• Time in Patent Office: 453 Days
• Field of Search: 705/14.4, 705/14.51, 705/14.53, 705/14.54, 705/14.55, 705/14.56, 705/26.41, 705/26.42, 705/26.43, 705/26.44
• US Class Current: 705/26.41
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0202 Market predictions or forecasting for commercial activities
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0247 Calculate past, present or future revenues
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0605 Supply or demand aggregation
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0617 Representative agent
• CPC Class Codes: G06Q 30/0619 Neutral agent
• CPC Class Codes: G06Q 30/0625 Directed, with specific intent or strategy
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

An interchange party computer system (IPCS) having means for presenting user interfaces to consumer computer systems and capturing data input through the user interfaces, the IPCS being associated with at least one database holding data representing a plurality of consumer profiles, the profiles including consumer profiles expressing service selection attributes for a plurality of service sectors, and at least one database holding data for a plurality of service programs under a plurality of service sectors, each sector being represented by service programs from a plurality of service providers, the IPCS including (a) a Service Comparison/Selection; (b) a Automatic Bill Payment Module; (c) an Automated Services Monitoring Module; (d) an Automated Best Services Selection Module; (e) a Services Search Module; (f) an Incentive Program Module; (g) a Data Mining Module; and/or (h) a Pooling Module.

Claims

1. A computer-readable storage medium having contents configured to cause a computing system to perform operations, the operations comprising:

receiving consumer profile data over a communication network, the consumer profile data including data usable to facilitate communications and transactions between at least one consumer and at least one service provider;

querying one or more databases for service programs that match the consumer profile data to a predetermined degree; and

automatically enrolling the at least one consumer in a matching service program that matches the consumer profile data to the predetermined degree;

wherein at least one of the querying or automatically enrolling is performed by a computing device.

2. The computer-readable storage medium as recited in claim 1, the operations further comprising periodically querying the one or more databases for other service programs that surpass the predetermined degree.

3. The computer-readable storage medium as recited in claim 1, the operations further comprising, responsive to locating another service program that better matches the consumer profile data than the matching service program, automatically switching the consumer to the other service program.

4. The computer-readable storage medium as recited in claim 1, the operations further comprising:

generating a notification for the consumer of an automatic enrollment in the matching service program; and

causing transmission of the notification to the consumer.

5. The computer-readable storage medium as recited in claim 1, the operations further comprising analyzing consumer bills and spending habits to determine if another service better suits one or more needs of the consumer.

6. The computer-readable storage medium as recited in claim 1, the operations further comprising causing presentation of an electronic page to enable input of the consumer profile data.

7. The computer-readable storage medium as recited in claim 6, wherein the receiving comprises receiving the consumer profile data via the electronic page.

8. A computer-implemented method comprising:

matching consumer profile data associated with a consumer to service programs to a predetermined degree, the service programs being associated with a plurality of service sectors, at least some individual service sectors being represented by service programs from a plurality of service providers; and

responsive to matching a service program, automatically enrolling the consumer in at least one matching service program;

wherein the matching and automatically enrolling are performed by computing devices.

9. The computer-implemented method as recited in claim 8, further comprising facilitating communication between the consumer and a service provider associated with the matching service program.

10. The computer-implemented method as recited in claim 8, wherein automatically enrolling comprises causing presentation of an application for enrollment that includes at least some of the consumer profile data to a service provider associated with the matching service program effective to enable the service provider to assist in completing the application for enrollment for the consumer.

11. The computer-implemented method as recited in claim 8, further comprising receiving authorization included in the consumer profile data to automatically enroll the consumer in the matching service program.

12. The computer-implemented method as recited in claim 8, wherein automatically enrolling the consumer is performed by automatically enrolling the consumer in a service program that partially matches the consumer profile data.

13. The computer-implemented method as recited in claim 8, further comprising:

ascertaining another service program that better matches the consumer profile data than the matching service program; and

automatically switching the consumer to the other service program.

14. The computer-implemented method as recited in claim 8, further comprising storing the consumer profile data, which includes selectable criteria selected by the consumer.

15. The computer-implemented method as recited in claim 8, further comprising using data from existing subscriptions of the consumer to create the consumer profile data.

16. A computer system, comprising:

means for establishing for a consumer a consumer profile comprising one or more attributes of the consumer;

means for determining service offers that match the one or more attributes to a predetermined degree; and

means for automatically enrolling the consumer in a service program associated with at least one matching service offer.

17. A computer system comprising:

one or more storage devices storing data representing a plurality of consumer profiles for different consumers, the profiles including consumer profiles expressing service selection attributes for a plurality of service sectors, the one or more storage devices storing data for a plurality of service programs under a plurality of service sectors, each sector being represented by service programs from a plurality of service providers;

and one or more computer-readable storage media embodying, for execution by a processor, an Automated Best Services Selection Module for finding service programs that match consumer profiles to a predetermined degree and for automatically enrolling consumers in matching programs.

18. The computer system of claim 17 wherein the Automated Best Services Selection Module is configured, in response to finding a particular service that surpasses selected criteria in the consumer profiles, to automatically switch consumers to the particular service.