Method and system for automated management of information technology

• US 8,260,893 B1
• Filed: 08/02/2004
• Issued: 09/04/2012
• Est. Priority Date: 07/06/2004
• Status: Active Grant

• Current Assignee: Veritas Technologies, LLC (Whitehouse Group Ltd.)
• Original Assignee: Symantec Operating Corporation (NortonLifeLock Inc.)
• Inventors: Lakshman, Thiruvillamalai K., Bandhole, Jagadish S., Nanja, Sekeran, Chang, Hsu Chih Wang
• Primary Examiner(s): Donaghue, Larry
• Assistant Examiner(s): Taylor, Nicholas
• Application Number:
  US10/909,635
• Time in Patent Office: 2,955 Days
• Field of Search: 709/223
• US Class Current: 709/223
• CPC Class Codes: G06F 9/5083 Techniques for rebalancing the load in a distributed system

Abstract

The present invention provides a method and system for automated management of information technology. A computer-implemented method according to the present invention includes detecting a condition in an infrastructure, automatically determining an action to be taken and automatically performing the action. The automatically determining is performed in response to the detecting, and the action is in response to the condition.

Claims

1. An apparatus comprising:

a management server, wherein

said management server is configured to manage a distributed computing environment comprising a plurality of managed resources,

a first set of said plurality of managed resources is configured to perform a first activity,

said management server comprises an elemental server,

said elemental server comprises

a processor configured to implement

a resource management module, and

a proper response learning module,

said resource management module comprises;

a detection module,

a decision module, and

an implementation module, and

said proper response learning module comprises

a monitoring module, and

a storing module; and

a protocol layer communicatively coupled to said elemental server, wherein

said protocol layer comprises;

a network management protocol interface, and

an information technology abstraction protocol interface,

said detection module is configured to detect a workload condition of said first set of managed resources, via said network management protocol interface,

said workload condition occurs while said first set performs said first activity,

said decision module is configured to determine whether said workload condition requires reconfiguration of said first set of managed resources, in response to a detection of said workload condition,

said reconfiguration comprises allocation of a first managed resource of said plurality of managed resources to said first set of managed resources,

said allocation comprises installation of an application on said first managed resource,

said application is configured to accomplish said first activity,

said implementation module is configured to send at least one command to said first managed resource, via said information technology abstraction protocol interface,

said at least one command is sent in response to a determination that said workload condition requires said reconfiguration of said first set of managed resources,

said at least one command is configured to cause said allocation of said first managed resource to said first set of managed resources,

said monitoring module is configured to monitor said first set of managed resources after said reconfiguration for an outcome, and

said storing module is configured to store said workload condition, said reconfiguration, and said outcome as historical information, wherein

said historical information is used to automatically determine whether a proper response to a future workload condition requires said reconfiguration.

2. The apparatus of claim 1, wherein

said plurality of managed resources are communicatively coupled to said protocol layer.

3. The apparatus of claim 1, wherein said first managed resource is one of a networking component, computing component and storage component.

4. The apparatus of claim 1, wherein

said protocol layer is configured to allow said resource management module to manage said plurality of managed resources by virtue of:

said network management protocol interface being communicatively coupled to said detection module,

said network management protocol interface being configured to allow said detection module to receive workload information from said plurality of managed resources via a network management protocol,

said information technology abstraction protocol interface being communicatively coupled to said implementation module, and

said information technology abstraction protocol interface being configured to allow said implementation module to send commands to said plurality of managed resources via an information technology abstraction protocol.

5. The apparatus of claim 1, wherein said workload condition is one of a time-based condition, a bandwidth condition, a storage capacity condition and a processing capacity condition.

6. The apparatus of claim 2, wherein

said protocol layer is coupled between said elemental server and said first managed resource, and

said network management protocol interface is a simple network management protocol (SNMP) interface.

7. The apparatus of claim 1, wherein said management server further comprises:

a plurality of management modules coupled to said elemental server.

8. The apparatus of claim 7, wherein said management modules comprise at least one of a traffic management module, a monitoring module, a cluster management module and a policy management module.

9. The apparatus of claim 7, further comprising:

an interface coupled between said elemental server and a one of said management modules.

10. The apparatus of claim 9, wherein said interface includes:

an agent adapter, wherein

said agent adapter is associated with said one of said management modules, and

said agent adapter is configured to translate between a communication protocol of said elemental server and a communication protocol of said one of said management modules.

29. The apparatus of claim 1, wherein

said resource management module is further configured to

receive a first activity request for a constrained resource of said first set of managed resources,

receive a second activity request for said constrained resource of said first set of managed resources, wherein

said constrained resource has limited availability,

determine a first priority for said first activity request and a second priority for said second activity request,

determine whether said second activity request preempts said first activity request, based on said first priority and said second priority,

redirect said first activity request, in response to a determination that said second activity request preempts said first activity request, and

cause second activity request to be performed by said constrained resource, in response to the determination that said second activity request preempts said first activity request.

30. The apparatus of claim 1, wherein

said reconfiguration further comprises re-allocation of a second managed resource to said first set of managed resources,

said second set of managed resources is originally from a second set of the plurality of managed resources,

said second managed resource is originally configured with a second application that is configured to accomplish a second activity performed by said second set of managed resources,

said re-allocation comprises removal of said second application from said second managed resource and installation of said first application to said second managed resource, and

said at least one command is configured to cause said re-allocation.

31. The apparatus of claim 1, wherein

said reconfiguration further comprises de-allocation of a second managed resource from said first set of managed resources,

said second managed resource is originally configured with said first application,

said de-allocation comprises removal of said first application, and

said at least one command is configured to cause said de-allocation.

11. A method, implemented using a computer, comprising:

managing a distributed computing environment comprising a plurality of managed resources, using a processor of the computer, wherein

a first set of said plurality of managed resources is configured to perform a first activity,

said managing is performed by a management server executed by said processor, and

said managing comprises

performing resource management, and

learning proper responses to various workload conditions,

said performing resource management comprises;

detecting, using the processor, a workload condition of said first set of managed resources, via a network management protocol, wherein

said workload condition occurs while said first set performs said first activity;

automatically determining, using the processor, whether said workload condition requires reconfiguration of said first set of managed resources, wherein

said automatically determining is performed in response to said detecting,

said reconfiguration comprises allocating a first managed resource of said plurality of managed resources to said first set of managed resources,

said allocating comprises installing an application on said first managed resource, and

said application is configured to accomplish said first activity; and

sending at least one command to said first managed resource via an information technology abstraction protocol, in response to a determination that said workload condition requires said reconfiguration, wherein

said at least one command is configured to cause said allocating said first managed resource to said first set of managed resources; and

said learning proper responses to various workload conditions comprises;

monitoring said first set of managed resources after said reconfiguration for an outcome; and

storing said workload condition, said reconfiguration, and said outcome as historical information, wherein

said historical information is used to automatically determine whether a proper response to a future workload condition requires said reconfiguration.

12. The computer-implemented method of claim 11, wherein said detecting comprises:

determining a capacity of a resource of the first set of managed resources;

determining a current workload of said resource; and

determining if said current workload exceeds said capacity.

13. The computer-implemented method of claim 12, further comprising:

if said current workload exceeds said capacity, determining if said resource is a constrained resource, wherein

an availability of said constrained resource is limited; and

if said resource is a constrained resource;

determining a priority of a second activity in need of said resource, and

determining if said priority is sufficient to require said reconfiguration.

14. The computer-implemented method of claim 11, wherein

said management server is configured to receive workload information from said plurality of managed resources via said network management protocol,

said detecting said workload condition uses said workload information to detect said workload condition, and

said management server is configured to send commands to said plurality of managed resources via said information technology abstraction protocol.

15. The computer-implemented method of claim 11, wherein

said workload condition is one of a time-based condition, a bandwidth condition, a storage capacity condition and a processing capacity condition.

16. The computer-implemented method of claim 15, wherein

said reconfiguration further comprises an action taken in response to said workload condition, and

said action is one of a condition-specific action and a condition-neutral action.

17. The computer-implemented method of claim 14, wherein said automatically determining whether said workload condition requires reconfiguration is based on at least one of a current policy and an action definition.

18. The computer-implemented method of claim 14, wherein said learning proper responses to various workload conditions further comprises:

determining a desirability of said outcome resulting from said reconfiguration, wherein

said desirability indicates whether said reconfiguration is an optimal solution to said future workload condition, and

said desirability is stored as said historical information.

19. The computer-implemented method of claim 18, wherein

said determining said desirability uses at least one of a trending technique and a real-time feedback technique, and

said trending technique uses said historical information.

20. A workload management system comprising:

means for managing a distributed computing environment comprising a plurality of managed resources, wherein

a first set of said plurality of managed resources is configured to perform a first activity,

said means for managing comprises an elemental server,

said elemental server comprises

means for resource management, and

means for learning proper responses to various workload conditions,

said means for resource management comprises;

means for detecting a workload condition of said first set of managed resources while said first set performs said first activity,

means for automatically determining whether said workload condition requires reconfiguration of said first set of managed resources, wherein

said means for automatically determining is responsively coupled to said means for detecting said workload condition,

said reconfiguration comprises allocation of a first managed resource of said plurality of managed resources to said first set of managed resources,

said allocation comprises installation of an application on said first managed resource, and

said application is configured to accomplish said first activity, and

means for sending at least one command to said first managed resource, wherein

said means for sending is responsively coupled to said means for automatically determining, and

said at least one command is configured to cause said allocation of said first managed resource to said first set of managed resources; and

said means for learning proper responses to various workload conditions comprises;

means for monitoring said first set of managed resources after said reconfiguration for an outcome, and

means for storing said workload condition, said reconfiguration, and said outcome as historical information, wherein

said historical information is used to automatically determine whether a proper response to a future workload condition requires said reconfiguration.

21. The workload management system of claim 20, wherein said means for detecting said condition comprises:

means for determining a capacity of a resource of the first set of managed resources;

means for determining a current workload of said resource; and

means for determining if said current workload exceeds said capacity.

22. The workload management system of claim 21, further comprising:

means for determining if said resource is a constrained resource, if said current workload exceeds said capacity, wherein

an availability of said constrained resource is limited; and

if said resource is a constrained resource,

means for determining a priority of a second activity in need of said resource, and

means for determining if said priority is sufficient to require said reconfiguration.

23. The workload management system of claim 20, wherein

said means for detecting said workload condition is configured to receive workload information from said plurality of managed resources via a network management protocol, and

said means for sending is configured to send commands to said plurality of managed resources via an information technology abstraction protocol.

24. A computer program product comprising:

a set of instructions, executable on a computer system, wherein

said instructions are configured to implement a management server that manages a distributed computing environment comprising a plurality of managed resources,

a first set of said plurality of managed resources is configured to perform a first activity,

said management server comprises an elemental server comprising

a resource management module, and

a proper response learning module,

said resource management module is implemented by said set of instructions that comprises;

a first set of instructions, executable on said computer system, configured to detect a workload condition of said first set of managed resources, via a network management protocol, wherein

said workload condition occurs while said first set performs said first activity,

a second set of instructions, executable on said computer system, configured to automatically determine whether said workload condition requires reconfiguration of said first set of managed resources, wherein

said second set of instructions are responsive to said first set of instructions,

said reconfiguration comprises allocation of a first managed resource of said plurality of managed resources to said first set of managed resources,

said allocation comprises installation of an application to said first managed resource, and

said application is configured to accomplish said first activity, and

a third set of instructions, executable on said computer system, configured to send at least one command to said first managed resource via an information technology abstraction protocol, wherein

said third set of instructions are responsive to said second set of instructions, and

said at least one command is configured to cause said allocation of said first managed resource to said first set of managed resources, and

said proper response learning module is implemented by said set of instructions that comprises;

a fourth set of instructions, executable on said computer system, configured to monitor said first set of managed resources after said reconfiguration for an outcome, and

a fifth set of instructions, executable on said computer system, configured to store said workload condition, said reconfiguration, and said outcome as historical information, wherein

said historical information is used to automatically determine whether a proper response to a future workload condition requires said reconfiguration; and

computer readable non-transitory storage media, wherein said set of instructions is encoded in said computer readable non-transitory storage media.

25. The computer program product of claim 24, wherein said first set of instructions comprises

a first subset of said first set of instructions, executable on said computer system, configured to determine a capacity of a resource of the first set of managed resources;

a second subset of said first set of instructions, executable on said computer system, configured to determine a current workload of said resource; and

a third subset of said first set of instructions, executable on said computer system, configured to determine if said current workload exceeds said capacity.

26. The computer program product of claim 25, further comprising:

a sixth set of instructions, executable on said computer system, configured to determine if said resource is a constrained resource, if said current workload exceeds said capacity, wherein an availability of said constrained resource is limited; and

a seventh set of instructions, executable on said computer system, configured to, if said resource is a constrained resource, determine a priority of a second activity in need of said resource, and determine if said priority is sufficient to require said reconfiguration.

27. The computer program product of claim 24, wherein said second set of instructions comprises:

a first subset of said second set of instructions, executable on said computer system, configured to monitor said first set of managed resources after said allocation of said first managed resource to said first set of managed resources; and

a second subset of said second set of instructions, executable on said computer system, configured to determine a desirability of an outcome resulting from said allocation.

28. The computer program product of claim 27, wherein

said second subset of said second set of instructions uses at least one of a trending technique and a real-time feedback technique, and

said trending technique uses historical data.