System and method for alert-presentation conflict resolution

• US 8,266,233 B1
• Filed: 08/07/2007
• Issued: 09/11/2012
• Est. Priority Date: 08/07/2007
• Status: Active Grant

• Current Assignee: Sprint Spectrum LLC (Deutsche Telekom AG)
• Original Assignee: Sprint Spectrum LP (Deutsche Telekom AG)
• Inventors: Roka, Pujan K., Lee, Woojae J.
• Primary Examiner(s): Moore, Ian N
• Assistant Examiner(s): Nguyen, Thai
• Application Number:
  US11/834,927
• Time in Patent Office: 1,862 Days
• Field of Search: 709204-207
• US Class Current: 709/207
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 19/045 Call privacy arrangements, e.g. timely inhibiting the ring signal

Abstract

A system and method for suppressing operation of alert logic at a communication device so as to reduce a quantity of alerts presented by various alert logic elements, where each alert logic element is operable to cause an alert for a given event to be presented. Conflict-resolution logic executable by a processor may receive an alert notification for the given event, determine which alert logic elements are operable to present an alert for the given event, determine which of the alert logic elements are running and a priority for each of the alert logic elements, suppressing operation of the alert logic elements that are running and do not have the highest priority, and providing alert notification to the alert logic element that is running and having the highest priority. The alert logic element receiving the alert notification causes the alert for the given event to be presented.

Claims

1. A method comprising:

at data storage, maintaining conflict-resolution logic, first alert logic, and second alert logic, wherein the first alert logic is executable by a processor to cause a user interface to present an alert for an incoming communication in response to the first alert logic receiving an alert notification for the incoming communication, and wherein the second alert logic is executable by the processor to cause the user interface to present an alert for the incoming communication in response to the second alert logic receiving an alert notification for the incoming communication, wherein the incoming communication comprises a downloadable message or a received message; and

while the second alert logic is running, detecting the incoming communication and responsively providing the conflict-resolution logic with a notification of the incoming communication and executing the conflict-resolution logic so as to determine whether the first alert logic is running,

wherein if the conflict-resolution logic determines the first alert logic is running, executing the conflict-resolution logic further comprises sending to the first alert logic an alert notification for the incoming communication to cause the user interface to present an alert for the incoming communication, and suppressing operation of the second alert logic with respect to the incoming communication by not providing the second alert logic with an alert notification for the incoming communication, and

wherein if the conflict-resolution logic determines the first alert logic is not running, executing the conflict-resolution logic further comprises sending to the second alert logic an alert notification for the incoming communication to cause the user interface to present an alert for the incoming communication.

2. The method of claim 1, further comprising:

receiving at the first alert logic the alert notification sent to the first alert logic, and responsively executing the first alert logic so as to cause an alert for the incoming communication to be presented;

or

receiving at the second alert logic the alert notification sent to the second alert logic, and responsively executing the second alert logic so as to cause an alert for the incoming communication to be presented.

3. The method of claim 1,

wherein the notification of the incoming communication received by the conflict-resolution logic comprises a first uniform resource indicator (URI), and

wherein the alert notification sent to the first alert logic or the alert notification sent to the second alert logic comprises a second URI.

4. The method of claim 3, wherein the first URI is identical to the second URI.

5. The method of claim 1, further comprising:

maintaining third alert logic at the data storage, wherein the third alert logic is executable by the processor to cause the user interface to present an alert for the incoming communication in response to the third alert logic receiving an alert notification for the incoming communication; and

registering the first alert logic, the second alert logic, and the third alert logic with the conflict-resolution logic so that the conflict-resolution logic has access to (i) data that indicates the first alert logic, the second alert logic, and the third alert logic are each operable to present an alert for the incoming communication, and (ii) priority data that indicates a priority for each of the first alert logic, the second alert logic, and the third alert logic to present an alert for the incoming communication.

6. The method of claim 5, the method further comprising:

at the conflict-resolution logic, accessing the priority data and responsively using the priority data to determine (i) which of the alert logic maintained in the data storage and running within the processor has a greatest priority to present an alert for the incoming communication, and (ii) which of the alert logic maintained in the data storage and running within the processor has a lesser priority to present an alert for the incoming communication in comparison to the alert logic having the greatest priority,

wherein the conflict-resolution logic is operable to cause the alert logic running within the processor and having the greatest priority to present an alert for the incoming communication and to suppress operation of the alert logic running within the processor and having the lesser priority,

wherein the priority of the first alert logic for the incoming communication is greater than the priority of the second alert logic for the incoming communication, and

wherein the priority of the second alert logic for the incoming communication is greater than the priority of the third alert logic for the incoming communication.

7. The method of claim 1, further comprising:

at the data storage, maintaining registration data for alert logic registered with the conflict-resolution logic; and

prior to detecting the incoming communication, registering the first alert logic and the second alert logic with the conflict-resolution logic,

wherein registering the first alert logic comprises providing the data storage with registration data that indicates (i) the first alert logic is operable to present an alert for the incoming communication, and (ii) a priority of the first alert logic,

wherein registering the second alert logic comprises providing the data storage with registration data that indicates (i) the second alert logic is operable to present an alert for the incoming communication, and (ii) a priority of the second alert logic, and

wherein the priority of the first alert logic is greater than the priority of the second alert logic.

8. The method of claim 7,

wherein the conflict-resolution logic, first alert logic, and second alert logic are executable by a processor, and

wherein executing the conflict-resolution logic to determine whether the first alert logic is running occurs after the processor executes the conflict-resolution logic to determine that the priority of the first alert logic is greater than the priority of the second alert logic.

9. The method of claim 7,

wherein the data storage is located at a wireless communication device, and

wherein the priority of the first alert logic and the priority of the second alert logic are selected by a wireless service provider or a user of the wireless communication device.

10. The method of claim 7, wherein providing the data storage with registration data for registering the first alert logic includes providing a generic content descriptor file including the registration data that indicates (i) the first alert logic is operable to present an alert for the incoming communication, and (ii) a priority of the first alert logic.

11. The method of claim 10, wherein the generic content descriptor file also includes an expiration date of the first alert logic and a content description of the first alert logic.

12. The method of claim 1, further comprising:

maintaining message application logic at the data storage,

wherein providing the conflict-resolution logic with a notification of the incoming communication comprises the message application logic providing the notification of the incoming communication to the conflict-resolution logic,

wherein the notification comprises a uniform resource indicator (URI) indicating the incoming communication.

13. The method of claim 1,

wherein the data storage is located at a wireless communication device, and

wherein incoming communication is selected from the group consisting of (i) an e-mail message available for downloading to the wireless communication device, (ii) an e-mail message received at the wireless communication device, (iii) a short message system (SMS) message available for downloading to the wireless communication device (iv) an SMS message received at the wireless communication device, (v) an instant message (IM) available for downloading to the wireless communication device, (vi) an IM received at the wireless communication device, (vii) a voice mail message available for downloading the wireless communication device, (viii) a voice mail message received at the wireless communication device, (ix) a news message available for downloading to the wireless communication device, (x) a news message received at the wireless communication device, (xi) a weather message available for downloading to the wireless communication device, (xii) a weather message received at the wireless communication device, (xiii) a multi-media message system (MMS) message available for downloading to the wireless communication device, and (xiv) an MMS message at the wireless communication device.

14. The method of claim 1, wherein executing the conflict-resolution logic so as to determine whether the first alert logic is running comprises:

(i) the conflict-resolution logic sending to an application manger a query whether the first alert logic is running, and (ii) the conflict-resolution logic processing a query response that indicates whether the first alert logic is running, wherein the application manager sends the query response to the conflict-resolution logic in response to the query.

15. A method comprising:

at data storage, maintaining conflict-resolution logic, first alert logic, and second alert logic, wherein the first alert logic is executable by a processor to cause a user interface to present an alert for an incoming communication in response to the first alert logic receiving an alert notification for the incoming communication, and wherein the second alert logic is executable by the processor to cause the user interface to present an alert for the incoming communication in response to the second alert logic receiving an alert notification for the incoming communication, wherein the incoming communication comprises a downloadable message or a received message; and

while the second alert logic is running, detecting the incoming communication and responsively providing the conflict-resolution logic with a notification of the incoming communication and executing the conflict-resolution logic so as to determine whether the first alert logic is running,

wherein if the conflict-resolution logic determines the first alert logic is running, executing the conflict-resolution logic further comprises sending to the first alert logic an alert notification for the incoming communication to cause the user interface to present an alert for the incoming communication, and suppressing operation of the second alert logic with respect to the incoming communication by notifying the second alert logic not to provide an alert for the incoming communication so as to cause the second alert logic to set a program logic flag that indicates the second alert logic should not provide an alert for the incoming communication.

16. The method of claim 15,

wherein if the conflict-resolution logic determines the first alert logic is running, the method further comprises the first alert logic and the second alert logic each receiving an alert notification for the incoming communication and the first alert logic providing an alert for the incoming communication, and

wherein if the conflict-resolution logic determines the first alert logic is not running, the method further comprises the second alert logic receiving an alert notification for the incoming communication and the second alert logic providing an alert for the incoming communication.

17. The method of claim 16,

wherein if the conflict-resolution logic determines the first alert logic is running, the method further comprises:

in response to receiving the alert notification for the incoming communication, the second alert logic automatically resetting the program logic flag to a state in which the second alert logic is operable to provide an alert for the incoming communication in response to receiving another alert notification for the incoming communication.

18. A system comprising:

a user interface;

a processor; and

data storage containing conflict-resolution logic, first alert logic, and second alert logic,

wherein the conflict-resolution logic is executable, while the second alert logic is running, to receive a notification of an incoming communication and to responsively determine whether the first alert logic is running, wherein the incoming communication comprises a downloadable message or a received message,

wherein if the conflict-resolution logic determines the first alert logic is running, the conflict-resolution logic sends to the first alert logic an alert notification for the incoming communication and suppresses operation of the second alert logic with respect to the incoming communication by not providing the second alert logic with an alert notification for the incoming communication,

wherein if the conflict-resolution logic determines the first alert logic is not running, the conflict-resolution logic sends to the second alert logic an alert notification for the incoming communication,

wherein the first alert logic is executable by the processor to cause the user interface to present an alert for the incoming communication in response to the first alert logic receiving the alert notification sent to the first alert logic, and

wherein the second alert logic is executable by the processor to cause the user interface to present an alert for the incoming communication in response to the second alert logic receiving the alert notification sent to the second alert logic.

19. The system of claim 18, wherein the incoming communication comprises a message selected from the group consisting of:

(i) an e-mail message, (ii) a short message system (SMS) message, (iii) an instant message (IM), (iv) a voice mail message, (v) a news message, (vi) a weather message, and (vii) a multi-media message system (MMS) message.

20. The system of claim 19, wherein the system is located within a wireless communication device.

21. The system of claim 19, wherein the system is located within a wired communication device.

22. The system of claim 18, further comprising:

application manager logic stored at the data storage,

wherein the conflict-resolution logic comprises program instructions executable to cause a query regarding whether the first alert logic is running to be sent to the application manager logic, and

wherein the application manager logic comprises program instructions executable to cause a query response indicating whether the first alert logic is running to be sent to the conflict-resolution logic in response to receiving the query.

23. The system of claim 18,

wherein the user interface comprises a device for presenting an alert for the incoming communication, and

where the device comprises a device selected from group consisting of (i) a loudspeaker device, (ii) a display device, and (iii) a tactile alert device.

24. The system of claim 18, further comprising:

registration logic and registration data stored at the data storage,

wherein the registration logic is executable to register the first alert logic and the second alert logic with the conflict-resolution logic so that the conflict-resolution logic can determine that the first alert logic and the second alert logic are both executable to cause the alert for the incoming communication, and

wherein the registration data indicates whether the first alert logic has a greater priority than the second alert logic.

25. The system of claim 18,

wherein the first alert logic is aftermarket program logic and is part of a user interface skin application, and

wherein the second alert logic is an original equipment manufacturer program logic.