Remote services system relocatable mid level manager
First Claim
1. A remote services architecture comprising:
- a remote services proxy, the remote services proxy providing communications flow management;
an intermediate mid level manager, the intermediate mid level manager providing data queue management, transaction integrity and redundancy, the intermediate mid level manager being scalable to a customer location or a service provider location based upon needs of the customer;
an applications mid level manager, the applications mid level manager providing data normalization and integration with a mail server data flow; and
an application server coupled to the remote services proxy, the application server providing persistent storage of remote services infrastructure information.
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Accused Products
Abstract
A remote services architecture which includes a remote services proxy, an intermediate mid level manager, an applications mid level manager, and an application server coupled to the remote services proxy. The remote services proxy provides communications flow management. The intermediate mid level manager provides data queue management, transaction integrity and redundancy. The intermediate mid level manager is scalable to a customer location or a service provider location based upon the needs of the customer. The applications mid level manager provides data normalization and integration with a mail server data flow. The application server provides persistent storage of remote services infrastructure information.
93 Citations
21 Claims
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1. A remote services architecture comprising:
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a remote services proxy, the remote services proxy providing communications flow management; an intermediate mid level manager, the intermediate mid level manager providing data queue management, transaction integrity and redundancy, the intermediate mid level manager being scalable to a customer location or a service provider location based upon needs of the customer; an applications mid level manager, the applications mid level manager providing data normalization and integration with a mail server data flow; and an application server coupled to the remote services proxy, the application server providing persistent storage of remote services infrastructure information. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A remote services system comprising:
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proxy means for providing communications flow management; intermediate mid level manager means for providing data queue management, transaction integrity and redundancy, the intermediate mid level manager being scalable to a customer location or a service provider location based upon needs of the customer; applications mid level manager means for providing data normalization and integration with a mail server data flow; and application server means coupled to the remote services proxy for providing persistent storage of remote services infrastructure information. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method for providing remote services comprising:
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providing communications flow management via a remote services proxy; providing, via an intermediate mid level manager, data queue management, transaction integrity and redundancy, scaling the intermediate mid level manager to a customer location or a service provider location based upon needs of the customer; providing, via an applications mid level manager, data normalization and integration with a mail server data flow; and providing, via an application server, persistent storage of remote services infrastructure information. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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Specification