Apparatus and method for providing building management information
First Claim
1. A collaborative real estate management system for exchanging information among tenants and an individual associated with management of a building, the system comprising:
- a computer system in communication with data input and output devices accessible by said tenants and said individual associated with management of said building;
said computer system including one or more processors networked together and programmed to process data relating to management of said building;
said one or more processors being further programmed I) to receive a communication relating to management of said building from a device associated with at least one of said tenants, said communication including data indicating an instruction being associated with a task performed by said individual, said individual being associated with a front desk of said building, a front gate of said building, or a combination thereof, ii) to associate said instruction with said at least one of said tenants using an identifier, iii) to store said instruction and said identifier on said computer system, and iv) to enable said individual to search said computer system to obtain said instruction using a computing device associated with said individual;
said computer system including a database, said database including a library of documents relating to said building which documents are accessible for viewing, storing, and editing by said tenants, a staff member, a building manager, or any combination thereof;
wherein said computer system enables interaction by said tenants with said individual through said system.
3 Assignments
0 Petitions
Accused Products
Abstract
An apparatus and a method for providing building management information, including a receiver for receiving at least one of information pertaining to at least one of a building, a property, a unit of the building, and a unit of the property, and a request to receive information, a memory device for storing at least one of the information and the request to receive information, a processor for processing at least one of the information and the request to receive information, wherein the processor generates a response to the at least one of the information and the request to receive information, and a transmitter for transmitting the response to a communication device associated with an individual authorized to receive the response. The at least one of the information, the request, and the response, contains at least one of building information, property information, unit information, management information and maintenance information.
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Citations
41 Claims
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1. A collaborative real estate management system for exchanging information among tenants and an individual associated with management of a building, the system comprising:
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a computer system in communication with data input and output devices accessible by said tenants and said individual associated with management of said building; said computer system including one or more processors networked together and programmed to process data relating to management of said building; said one or more processors being further programmed I) to receive a communication relating to management of said building from a device associated with at least one of said tenants, said communication including data indicating an instruction being associated with a task performed by said individual, said individual being associated with a front desk of said building, a front gate of said building, or a combination thereof, ii) to associate said instruction with said at least one of said tenants using an identifier, iii) to store said instruction and said identifier on said computer system, and iv) to enable said individual to search said computer system to obtain said instruction using a computing device associated with said individual; said computer system including a database, said database including a library of documents relating to said building which documents are accessible for viewing, storing, and editing by said tenants, a staff member, a building manager, or any combination thereof; wherein said computer system enables interaction by said tenants with said individual through said system.
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2. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; wherein said instruction is associated with permissions to give access to a unit associated with said tenant, key-holding information, or any combination thereof; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; and enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual.
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3. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; designating said instruction as being inactive upon expiration of a specified time period; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; and enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual.
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4. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; transmitting data representing said first instruction, a portion of said first instruction, said identifier, or any combination thereof to a public display; and enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual. - View Dependent Claims (5)
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6. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; displaying said first instruction, a portion of said first instruction, said identifier, or any combination thereof to a public display; and enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual.
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7. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; and enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual; wherein said building is a first building, the method further comprising providing aggregated data for said first building and a second building.
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8. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; wherein said tenant is a first tenant and said individual is a first individual; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual; receiving a request for service via a computing device associated with a second tenant associated with said building; storing said request for service on said central computer; and enabling a second individual to search said central computer to obtain said request for service using a computing device. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual; and providing an electronic library including one or more electronic documents. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A method comprising:
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receiving an instruction via a computing device associated with a tenant associated with a building, said instruction being associated with a task performed by an individual associated with a front desk of said building, a front gate of said building, or a combination thereof; wherein said tenant is a first tenant and said individual is a first individual; associating said instruction with said tenant using an identifier; storing said instruction and said identifier on a central computer; enabling said individual to search said central computer to obtain said instruction using a computing device associated with said individual; receiving a request for service via a computing device associated with a second tenant associated with said building; storing said request for service on said central computer; enabling a second individual to search said central computer to obtain said request for service using a computing device; and providing an electronic library including one or more electronic documents. - View Dependent Claims (30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
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Specification