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Customer rewarding

  • US 8,280,763 B2
  • Filed: 02/26/2008
  • Issued: 10/02/2012
  • Est. Priority Date: 02/26/2008
  • Status: Expired due to Fees
First Claim
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1. A customer reward method, comprising:

  • tracking, by a computer device, a set of service choices made by a customer during purchasing transactions at least one of a plurality of checkout stations of a retail location;

    tracking, by the computer device, a frequency of assistance of an employee at the retail location needed by the customer during the purchasing transactions; and

    offering, by the computer device, a reward to the customer based on each of the following;

    whether the set of service choices made by the customer included a service choice to use a self-checkout in the plurality of checkout stations to complete at least a subset of the purchase transactions, andwhether the frequency of assistance needed by the customer during the purchasing transactions fell below a predetermined threshold.

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