Caching and exposing pre-send data relating to the sender or recipient of an electronic mail message

• US 8,280,963 B2
• Filed: 04/10/2008
• Issued: 10/02/2012
• Est. Priority Date: 04/10/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Roic, Alessio, Engen, Del Kirk, Yagi, Fumiaki, Gibbons, Graham D.
• Primary Examiner(s): Chan, Wing
• Assistant Examiner(s): Baturay, Alicia
• Application Number:
  US12/101,130
• Publication Number:
  US 20090259723A1
• Time in Patent Office: 1,636 Days
• Field of Search: 709/206, 709/207
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

Technologies are described herein for caching and exposing pre-send data relating to the sender or recipient of an e-mail message. A mail client program is configured to cache recipient and configuration mail tips at a client computer. The configuration mail tips may be retrieved from a server computer and cached when the mail client program is started. Recipient mail tips may be retrieved and cached as each recipient of an e-mail message is identified. When subsequent e-mail messages are created, cached mail tips for an e-mail recipient are utilized instead of retrieving the mail tips from the server computer. The cached mail tips may be updated after a predefined period of time has elapsed. The cached mail tips may also be utilized when the client program is offline or unable to establish a connection to the server computer.

Claims

1. A method for caching pre-send data relating to the recipient or sender of an electronic mail (e-mail) message, the method comprising:

retrieving one or more recipient mail tips prior to composition of an e-mail message;

the recipient mail tips comprising at least one of an indication that a mailbox of the recipient is full or an indication relating to a size of a distribution list to which the e-mail message is addressed;

retrieving, from a web service, one or more configuration mail tips comprising data relating to a sender of the e-mail message;

caching the recipient mail tips and the configuration mail tips with a time stamp indicating a time at which the recipient mail tips and the configuration mail tips are cached;

displaying the recipient mail tips and the configuration mail tips during composition of the e-mail message;

determining whether a predefined period of time has elapsed since the configuration mail tips and the recipient mail tips were retrieved; and

in response to determining that the predefined period of time has elapsed, retrieving updated configuration mail tips and updated recipient mail tips from the web service and caching the updated configuration mail tips and the updated recipient mail tips.

2. The method of claim 1, wherein the recipient mail tips comprise an indication that the sender of the e-mail message has insufficient rights to send the e-mail message to a restricted recipient to which the e-mail message is addressed.

3. The method of claim 1, wherein the configuration mail tips comprise an indication that the size of the e-mail message exceeds a send limit associated with an e-mail mailbox of the sender.

4. The method of claim 3, further comprising clearing the recipient mail tips upon receiving a command to close a mail client.

5. The method of claim 1, further comprising retrieving the configuration mail tips in response to the resolution of an e-mail address for the recipient of the e-mail message.

6. A computer storage medium that is not a signal, the computer storage medium having computer executable instructions stored thereon which, when executed by a computer, cause the computer to:

retrieve one or more configuration mail tips from a server computer prior to the composition of an electronic mail (e-mail) message, the configuration mail tips comprising an indication relating to a send limit associated with a sender of the e-mail message;

retrieve from the server computer during the composition of the e-mail message one or more recipient mail tips corresponding to a recipient of the e-mail message;

store the configuration mail tips and the recipient mail tips in a cache with a time stamp indicating a time at which the configuration mail tips and the recipient mail tips are stored in the cache;

retrieve the configuration mail tips and the recipient mail tips in response to the resolution of an e-mail address for the recipient of the e-mail message;

display the configuration mail tips and the recipient mail tips;

determine whether a predefined period of time has elapsed since the configuration mail tips and the recipient mail tips were retrieved; and

in response to determining that the predefined period of time has elapsed, retrieve updated configuration mail tips and updated recipient mail tips from the web service and store the updated configuration mail tips and the updated recipient mail tips in the cache.

7. The computer storage medium of claim 6, having further computer executable instructions stored thereon which, when executed by the computer, cause the computer to:

receive the identity of a second recipient during the composition of a subsequent e-mail message;

determine whether any recipient mail tips are stored in the cache corresponding to the second recipient; and

to

retrieve the recipient mail tips from the cache corresponding to the second recipient and to display the retrieved recipient mail tips in response to determining that mail tips are stored in the cache corresponding to the second recipient.

8. The computer storage medium of claim 6, wherein the recipient mail tips comprise one or more of an indication that the sender of the e-mail message has insufficient rights to send the e-mail message to a restricted recipient to which the e-mail message is addressed.

9. The computer storage medium of claim 8, having further computer executable instructions stored thereon which, when executed by the computer, cause the computer to display an undeliverable message mail tip comprising an indication that a specified e-mail address includes an invalid external domain.

10. The computer storage medium of claim 6, wherein the one or more recipient mail tips and the one or more configuration mail tips are retrieved in response to the resolution of an e-mail address for the recipient of the e-mail message.

11. A method for caching pre-send data relating to the recipient or sender of an electronic mail (e-mail) message, the method comprising:

communicating with a web service to obtain one or more configuration mail tips prior to the composition of an e-mail message, the configuration mail tips comprising data relating to a sender of the e-mail message and comprising an indication that a mailbox of the recipient is full or an indication that the sender of the e-mail message has insufficient rights to send the e-mail message to a restricted recipient to which the e-mail message is addressed;

obtaining from the web service one or more recipient mail tips during the composition of the e-mail message, the recipient mail tips comprising data relating to a recipient of the e-mail message and comprising an indication that sending the e-mail message will exceed a send limit associated with the sender of the e-mail message;

storing the recipient mail tips and the configuration mail tips in a mail tip cache with a time stamp indicating a time at which the recipient mail tips and the configuration mail tips are stored in the mail tip cache;

displaying the recipient mail tips and the configuration mail tips during the composition of the e-mail message;

determining during the composition of a second e-mail message whether any recipient mail tips are stored in the mail tip cache corresponding to a recipient of the second e-mail message;

retrieving any recipient mail tips from the mail tip cache that correspond to a recipient of the second e-mail message;

displaying the recipient mail tips during the composition of the second e-mail message;

determining whether a predefined period of time has elapsed since the configuration mail tips and the recipient mail tips were retrieved; and

in response to determining that the predefined period of time has elapsed, retrieving updated configuration mail tips and updated recipient mail tips from the web service and storing the updated configuration mail tips and the updated recipient mail tips in the mail tip cache.

12. The method of claim 11, wherein the one or more recipient mail tips are retrieved from the web service in response to the resolution of an e-mail address for the recipient of the e-mail message.