Burn diagnostic and intervention tool for emergency dispatch
DCFirst Claim
1. A computer-implemented method to assist a dispatcher when communicating with a caller via telephone regarding a medical emergency of a patient, comprising:
- a dispatch center computer system providing an emergency dispatch protocol to assist the dispatcher, the protocol presenting a plurality of pre-scripted interrogatories for the dispatcher to ask the caller to gather information regarding the emergency and generate an emergency dispatch response by emergency responders;
the dispatch center computer system initiating a diagnostic tool on the dispatch center computer, the diagnostic tool configured to assist the dispatcher in determining a burn surface area on the patient; and
the diagnostic tool presenting to the dispatcher a user interface comprising a portrayal of a human body divided into a plurality of sections to enable a dispatcher to quickly sum a surface area of each of the sections that correspond to burned areas of the patient'"'"'s body to determine the burn surface area of the patient.
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Abstract
A system and method to assist an emergency medical dispatcher in responding to emergency calls is disclosed. A computer-implemented emergency dispatch protocol is provided that includes interrogatories for a dispatcher to ask a caller to generate an appropriate response. A diagnostic tool is provided to aid a dispatcher in calculating a burn surface area of a patient. The diagnostic tool calculates the burn surface area based on caller relayed information about the areas of the patient'"'"'s body that are burned. The burn calculation may be based on the Rule of Nines methodology. The diagnostic tool can be launched automatically by the emergency dispatch protocol, or manually as desired by a dispatcher. The diagnostic tool presents a user interface that may provide, among other things, instructions, a visual portrayal of the human body, and input fields.
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Citations
31 Claims
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1. A computer-implemented method to assist a dispatcher when communicating with a caller via telephone regarding a medical emergency of a patient, comprising:
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a dispatch center computer system providing an emergency dispatch protocol to assist the dispatcher, the protocol presenting a plurality of pre-scripted interrogatories for the dispatcher to ask the caller to gather information regarding the emergency and generate an emergency dispatch response by emergency responders; the dispatch center computer system initiating a diagnostic tool on the dispatch center computer, the diagnostic tool configured to assist the dispatcher in determining a burn surface area on the patient; and the diagnostic tool presenting to the dispatcher a user interface comprising a portrayal of a human body divided into a plurality of sections to enable a dispatcher to quickly sum a surface area of each of the sections that correspond to burned areas of the patient'"'"'s body to determine the burn surface area of the patient. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A computer-implemented method to assist a dispatcher when communicating with a caller via telephone regarding a medical emergency of a patient, comprising:
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a dispatch center computer system providing an emergency dispatch protocol to assist the dispatcher, the protocol presenting a plurality of pre-scripted interrogatories for the dispatcher to ask the caller to gather information regarding the emergency and generate an emergency dispatch response by emergency responders; the dispatch center computer system initiating a diagnostic tool on the dispatch center computer, the diagnostic tool configured to assist the dispatcher in determining a burn surface area on the patient; the diagnostic tool presenting to the dispatcher a user interface; the diagnostic tool receiving dispatcher-entered input indicative of caller relayed information concerning the caller'"'"'s observations of the burned areas of the patient'"'"'s body, wherein the caller'"'"'s observations are vocally relayed over the telephone to the dispatcher; the diagnostic tool calculating a burn surface area on the patient'"'"'s body based on the dispatcher-entered input indicative of the caller relayed information; and the diagnostic tool providing the results of the calculation of the burn surface area of the patient. - View Dependent Claims (20, 21, 22, 23, 24, 25)
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26. A computer-readable storage medium including computer-readable instruction code for performing a method to assist a dispatcher when communicating with a caller via telephone regarding a medical emergency of a patient, the method comprising:
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a dispatch center computer system providing an emergency dispatch protocol to assist the dispatcher, the protocol presenting a plurality of pre-scripted interrogatories for the dispatcher to ask the caller to gather information regarding the emergency and generate an emergency dispatch response by emergency responders; the dispatch center computer system initiating a diagnostic tool on the dispatch center computer, the diagnostic tool configured to assist the dispatcher in determining a burn surface area on the patient; and the diagnostic tool presenting to the dispatcher a user interface comprising a portrayal of a human body divided into a plurality of sections to enable a dispatcher to quickly sum a surface area of each of the sections that correspond to burned areas of the patient'"'"'s body to determine the burn surface area of the patient.
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27. A computer system to perform a method to assist a dispatcher when communicating with a caller via telephone regarding a medical emergency of a patient, the computer system comprising:
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a processor; an input device in electrical communication with the processor; an output device in electrical communication with the processor; and a memory in electrical communication with the processor, and having stored thereon; an emergency dispatch protocol including a plurality of pre-scripted interrogatories for a dispatcher to ask a caller to generate an emergency dispatch response; and a diagnostic tool to assist the dispatcher in determining the burn surface area of the patient, wherein the diagnostic tool is configured to present to the dispatcher a user interface comprising a portrayal of a human body divided into a plurality of sections. - View Dependent Claims (28, 29, 30, 31)
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Specification