Individual XML message processing platform

• US 8,296,371 B2
• Filed: 05/12/2006
• Issued: 10/23/2012
• Est. Priority Date: 04/03/2000
• Status: Active Grant

• Current Assignee: Intrado Interactive Services Corp.
• Original Assignee: West Corporation
• Inventors: Stark, Juergen, Goren, Craig
• Primary Examiner(s): Lin, Kenny
• Application Number:
  US11/432,992
• Publication Number:
  US 20060265462A1
• Time in Patent Office: 2,356 Days
• Field of Search: 709/206, 709/224
• US Class Current: 709/206
• CPC Class Codes: G06F 16/83 Querying
• CPC Class Codes: G06F 40/143 Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 2101/33 containing protocol addresses or telephone numbers
• CPC Class Codes: H04L 2101/37 E-mail addresses
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 61/30 Managing network names, e.g. use of aliases or nicknames name-to-address mapping H04L61/45
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: Y10S 707/99931 Database or file accessing
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching

Abstract

A communication platform deployed on servers is disclosed. The communication platform enables users to receive electronic messages from corporations and others comprising a message processing platform. The message processing platform comprising logic for receiving a first electronic message addressed to the platform. The first electronic message is for an activity having an activity status, wherein the activity is categorized into events. Further the logic includes organizing the first electronic message in an information folio based on the activity; receiving a second electronic message for an event in the activity; parsing the second electronic message to determine whether the second electronic message comprises a definition to update the activity status; and if the second electronic message comprises a definition to update the activity status, then updating the activity status for the activity.

Claims

1. A communications platform deployed on a one or more servers that enables users to receive electronic messages from corporations and others comprising a message processing platform, said message processing platform comprising logic for:

receiving a first electronic message addressed to the platform, the first electronic message for an activity having an activity status, wherein the activity is categorized into one or more events;

organizing the first electronic message in an information folio based on the activity;

receiving a second electronic message, the second electronic message for an event in the activity;

parsing the second electronic message to determine whether the second electronic message comprises a definition to update the activity status; and

if the second electronic message comprises a definition to update the activity status, updating the activity status for the activity.

2. The communications platform in claim 1, wherein said organizing the first electronic message comprises intelligently storing, displaying and synthesizing said first electronic message received by the platform into said at least one information folio, said information folio capable of being organized into at least one activity and at least one event.

3. The communications platform in claim 2, wherein said at least one activity and said at least one event are sender definable, said at least one event is applied to said at least one activity in said at least one information folio.

4. The communications platform in claim 3, wherein said at least one activity comprises a bank statement, a retail order, a travel itinerary, a home alarm status or messages.

5. The communications platform in claim 3, wherein said at least one event comprises a payment received, order confirmation, shipping confirmation, airline confirmation or an alarm triggered.

6. The communications platform in claim 3, wherein a status of said at least one activity is updated based on the definition of the sender when said at least one event is applied to said at least one activity.

7. The communications platform in claim 6, wherein a user designated to receive the first electronic message is alerted upon receiving the first electronic message from a sender.

8. The communications platform in claim 2, further comprising a website, wherein said at least one information folio can be accessed for review of said at least one activity and said at least one event.

9. The communications platform in claim 1, further comprising organizing the second electronic message in the information folio based on the activity.