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Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics

  • US 8,301,123 B2
  • Filed: 06/23/2006
  • Issued: 10/30/2012
  • Est. Priority Date: 06/24/2005
  • Status: Active Grant
First Claim
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1. A method of displaying a tutorial to a user of a mobile device, the method comprising:

  • receiving, at the mobile device, a user-initiated input associated with a series of two or more different user-initiated input operations at the mobile device,wherein the user-initiated input operations are not input operations launching a tutorial application;

    automatically analyzing the received series of two or more input operations input at the mobile device to determine one or more user-initiatable functions of the mobile device that the user likely desires to implement; and

    ,automatically launching, at the mobile device, a locally based application in response to the received series of two or more input operations input at the mobile device,wherein the locally based application outputs two or more instructions to the user explaining to the user how to implement the one or more user-initiatable functions of the mobile device.

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