Voting in chat system without topic-specific rooms

• US 8,301,698 B2
• Filed: 12/14/2010
• Issued: 10/30/2012
• Est. Priority Date: 03/22/2007
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Anderson, Monica
• Primary Examiner(s): Hussain, Imad
• Application Number:
  US12/968,173
• Publication Number:
  US 20110087735A1
• Time in Patent Office: 686 Days
• Field of Search: 709/204, 709/206
• US Class Current: 709/204
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A method, system and graphical user interface for a chat system is disclosed. One aspect of certain embodiments includes receiving from respective users feedback data regarding the received messages or authors of the received messages and providing the feedback to the respective authors.

Claims

1. A computer-implemented method for providing feedback in a messaging system, the method comprising:

sending from the messaging system having one or more processors and memory storing one or more programs executed by the one or more processors at least a portion of target messages from a plurality of incoming messages to respective users of a plurality of users based at least in part on selection criteria of the respective users;

receiving at the messaging system from the respective users feedback data regarding at least one of;

one or more target messages received by the respective users and one or more respective authors of the one or more target messages; and

processing the feedback data, through execution of the one or more programs, for providing respective feedback results to one or more authors of the one or more respective authors, wherein the respective feedback results for the one or more authors are provided in addition to, and for concurrent display with, messages that are targeted based at least in part on selection criteria of the one or more authors.

2. The method of claim 1, further comprising associating, at the messaging system, respective reputation scores with the respective users.

3. The method of claim 2, further comprising:

increasing, at the messaging system, a respective reputation score associated with a respective user when the respective user receives a quantity of positive ratings that meets first predefined criteria; and

decreasing, at the messaging system, the respective reputation score when the respective user receives a quantity of negative ratings that meets second predefined criteria.

4. The method of claim 1, further comprising:

classifying, at the messaging system, a respective user who has received a number of spam votes that is above a threshold number of spam votes as a spammer; and

excluding, from the messaging system, messages created by spammers.

5. The method of claim 1, further comprising requiring, at the messaging system, payment of a monetary amount for establishing a user account to deter spammers from creating multiple accounts.

6. The method of claim 1, wherein the respective feedback results include at least one of:

a first metric corresponding to how many respective users are tracking a thread of the respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective selection criteria of the respective users.

7. The method of claim 1, wherein the respective feedback results for the one or more authors include respective qualitative measures based on the feedback data that are received in response to the messages authored by the one or more authors.

8. The method of claim 1, wherein sending at least a portion of target messages includes controlling respective rates of transmission of the target messages to the respective users.

22. The method of claim 1, wherein the respective feedback results for the one or more authors are provided in addition to, and for concurrent display with, messages that are targeted based at least in part on selection criteria and filtering criteria of the one or more authors.

9. A messaging system comprising:

one or more processors;

memory storing data and one or more programs for execution by the one or more processors, the stored data and one or more programs comprising;

instructions for providing a messaging user interface for displaying messages that are targeted to a respective user;

instructions for providing a feedback collection user interface that the respective user can use for submitting feedback data regarding at least one of;

one or more target messages received by the respective users and respective authors of the one or more target messages; and

instructions for providing a feedback results user interface to concurrently display feedback results for the respective user that are based on feedback data submitted by a plurality of users with messages that are targeted based at least in part on selection criteria of the respective user.

10. The messaging system of claim 9, wherein the feedback results user interface includes a display of at least one of:

a first metric corresponding to how many respective users are tracking a thread of respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective selection criteria of the respective users.

11. The messaging system of claim 9, wherein the respective feedback results for the one or more authors include respective qualitative measures based on the feedback data that are received in response to the messages authored by the one or more authors.

12. A non-transitory computer readable medium storing one or more computer programs for execution by one or more processors of a messaging system, the one or more computer programs comprising:

instructions for sending at least a portion of target messages from a plurality of incoming messages to respective users of a plurality of users based at least in part on selection criteria of the respective users;

instructions for receiving from the respective users feedback data regarding at least one of;

one or more target messages received by the respective users and one or more respective authors of the one or more target messages; and

instructions for processing the feedback data for providing respective feedback results to one or more authors of the one or more respective authors, wherein the respective feedback results for the one or more authors are provided in addition to, and for concurrent display with, messages that are targeted based at least in part on selection criteria of the one or more authors.

13. The computer readable medium of claim 12, wherein the one or more computer programs include instructions for associating respective reputation scores with the respective users.

14. The computer readable medium of claim 13, wherein the one or more computer programs include:

instructions for increasing a respective reputation score associated with a respective user when the respective user receives a quantity of positive ratings that meets first predefined criteria; and

instructions for decreasing the respective reputation score when the respective user receives a quantity of negative ratings that meets second predefined criteria.

15. The computer readable medium of claim 12, wherein the one or more computer programs include:

classifying a respective user who has received a number of spam votes that is above a threshold number of spam votes as a spammer; and

excluding, from the messaging system, messages created by spammers.

16. The computer readable medium of claim 12, wherein the one or more computer programs include instructions for requiring payment of a monetary amount for establishing a user account to deter spammers from creating multiple accounts.

17. The computer readable medium of claim 12, wherein the feedback results include at least one of:

a first metric corresponding to how many respective users are tracking a thread of the respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective users'"'"' focus specifications.

18. The computer readable medium of claim 12, wherein the respective feedback results for the one or more authors include respective qualitative measures based on the feedback data that are received in response to the messages authored by the one or more authors.

19. The computer readable medium of claim 12, wherein instructions for sending at least a portion of target messages include instructions for controlling respective rates of transmission of the target messages to the respective users.

20. A messaging system comprising:

one or more processors;

memory storing one or more programs for execution by the one or more processors, the one or more programs including instructions for;

sending at least a portion of target messages from a plurality of incoming messages to respective users of a plurality of users based at least in part on selection criteria of the respective users;

receiving from the respective users feedback data regarding at least one of;

one or more target messages received by the respective users and one or more respective authors of the one or more target messages; and

processing the feedback data for providing respective feedback results to one or more authors of the respective authors, wherein the respective feedback results for the one or more authors are provided in addition to, and for concurrent display with, messages that are targeted based at least in part on selection criteria of the respective authors.

21. The system of claim 20, wherein the respective feedback results include at least one of:

a first metric corresponding to how many respective users are tracking a thread of the respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective selection criteria of the respective users.

23. The messaging system of claim 20, wherein the instructions for sending at least a portion of target messages include instructions for controlling respective rates of transmission of the target messages to the respective users.

24. A method, comprising:

providing at a computer system having one or more processors and memory storing one or more programs executed by the one or more processors a messaging user interface for displaying messages that are targeted to a respective user;

providing at the computer system a feedback collection user interface that the respective user can use for submitting feedback data regarding at least one of;

one or more target messages received by the respective users and respective authors of the one or more target messages; and

providing at the computer system a feedback results user interface to concurrently display feedback results for the respective user that are based on feedback data submitted by a plurality of users with messages that are targeted based at least in part on selection criteria of the respective user.

25. The method of claim 24, wherein the feedback results user interface includes a display of at least one of:

a first metric corresponding to how many respective users are tracking a thread of respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective selection criteria of the respective users.

26. A non-transitory computer-readable medium storing one or more computer programs for execution by one or more processors of a messaging system, the one or more computer programs comprising:

instructions for providing at a computer system having one or more processors and memory storing one or more programs executed by the one or more processors a messaging user interface for displaying messages that are targeted to a respective user;

instructions for providing at the computer system a feedback collection user interface that the respective user can use for submitting feedback data regarding at least one of;

one or more target messages received by the respective users and respective authors of the one or more target messages; and

instructions for providing at the computer system a feedback results user interface to concurrently display feedback results for the respective user that are based on feedback data submitted by a plurality of users with messages that are targeted based at least in part on selection criteria of the respective user.

27. The computer-readable medium of claim 26, wherein the feedback results user interface includes a display of at least one of:

a first metric corresponding to how many respective users are tracking a thread of respective target message created by a respective author; and

a second metric corresponding to how many respective users have placed the respective author'"'"'s user name on respective selection criteria of the respective users.