Method and system for customized caller identification
First Claim
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1. A method of routing a call when a caller at a first phone number calls a user at a second phone number comprising:
- (a) associating the first phone number in a database with a customized routing instruction selected by the user and a customized identifier selected by the caller that was previously provided by the caller to the user, the customized routing instruction including a third phone number;
(b) selecting the third phone number in response to a phone call placed from the first phone number to the second phone number as a function of the customized identifier; and
(c) routing the phone call from the first phone number to the third phone number.
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Abstract
A system and method for customized caller identification and call routing are disclosed. A disclosed method of providing customized caller identification information for a phone call includes associating a first phone number in a database with a plurality of user specified identifications, selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number to a second phone number as a function of the second phone number, and providing the selected one of the plurality of identifications to a device associated with the second telephone number.
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Citations
12 Claims
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1. A method of routing a call when a caller at a first phone number calls a user at a second phone number comprising:
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(a) associating the first phone number in a database with a customized routing instruction selected by the user and a customized identifier selected by the caller that was previously provided by the caller to the user, the customized routing instruction including a third phone number; (b) selecting the third phone number in response to a phone call placed from the first phone number to the second phone number as a function of the customized identifier; and (c) routing the phone call from the first phone number to the third phone number. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method of customizing communications between a caller at a first phone number and a user at a second phone number comprising:
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(a) associating a first phone number in a database with a plurality of user specified identifications; (b) selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number dialed to a second phone number, the selecting of the user specified identification based on the second phone number; and (c) providing the selected one of the plurality of user specified identifications to a device associated with the second telephone number; (d) associating the first phone number with customized routing instruction selected by the user and the selected one of the plurality of user specified identifications, wherein the customized routing instruction including a third phone number; (e) selecting the third phone number in response to a phone call placed from the first phone number to the second phone number as a function of the customized identifier; and (f) routing the phone call from the first phone number to the third phone number. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification