Offsite financial account onboarding

• US 8,306,914 B2
• Filed: 01/07/2011
• Issued: 11/06/2012
• Est. Priority Date: 01/07/2011
• Status: Active Grant

• Current Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Johns, Nicholas P., Hogg, Jason J., Moreira, Cory
• Primary Examiner(s): Poinvil, Frantzy
• Application Number:
  US12/986,958
• Publication Number:
  US 20120179608A1
• Time in Patent Office: 669 Days
• Field of Search: 705 10- 44
• US Class Current: 705/42
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 20/3221 Access to banking information through M-devices
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Offsite financial account onboarding is provided which creates a more streamlined process for a customer. The customer accesses a money services businesss business electronic system to request financial account setup. The onboarding system establishes account access to a pooled custodial account managed by the money services businesss business based on preliminary identification (ID) data from the customer. With only preliminary ID data, account access limits are assigned which reduces the risk of fraud or criminal activity with the customer'"'"'s account access. Because account access is established with just the preliminary ID data, the customer may fully obtain account access directly from a mobile device. The money services businesss business provides additional graduated access levels depending on additional ID data provided by the customer. Thus, depending on the type of ID data provided by the customer, the customer'"'"'s account access will have corresponding access level rights to the custodial account.

Claims

1. A method to open financial account access from an offsite location, comprising:

receiving, by a financial transaction account computer, an electronic request from a customer at said offsite location to open a financial account;

requesting by said computer, preliminary identification (ID) information from said customer;

receiving, by said computer, said preliminary ID information electronically from said offsite location;

analyzing, by said computer, said preliminary ID information to determine an access level for said customer to said pooled custodial account, wherein said access level is associated with access limits;

in response to said receiving, establishing, by said computer, immediate customer access to said pooled custodial account maintained by a money services business;

creating, by said computer, a customer access area for said customer in said pooled custodial account; and

associating, by said computer, said customer, access area with said access limits.

2. The method of claim 1 further comprising:

electronically receiving, from said customer, a monetary transfer request directed to a third party;

in response to said monetary transfer request exceeding said access limits, requesting payment card information from said customer;

receiving said payment card information from said customer;

processing said payment card information for an amount of said monetary transfer request; and

transferring said amount to said third party.

3. The method of claim 1 further comprising:

electronically receiving, from said customer, a financial service request;

determining whether said financial service request falls within said access limits;

in response to said financial service request exceeding said access limits;

requesting said customer for additional ID information;

receiving said additional ID information from said customer;

determining whether said additional ID information supports an increased access level to said pooled custodial account;

in response to said additional ID information supporting said increased access level, associating said customer access area with said increased access level; and

in response to said financial service request falling within increased access limits associated with said increased access level, performing said financial service request from said pooled custodial account.

4. The method of claim 1, wherein said analyzing said preliminary ID information to determine an access level for said customer to said pooled custodial account comprises analyzing, concurrently with said establishing, a reliability of said preliminary ID information;

and

determining said access level based upon said reliability.

5. An article of manufacture including a non-transitory, tangible computer readable storage medium having instructions stored thereon that, in response to execution by a financial transaction account computer-based system, cause the computer-based system to be capable of performing operations comprising:

receiving, by said computer-based system, an electronic request from a customer at said offsite location to open a financial account;

requesting by said computer-based system, preliminary identification (ID) information from said customer;

receiving, by said computer-based system, said preliminary ID information electronically from said offsite location;

analyzing, by said computer-based system, said preliminary ID information to determine an access level for said customer to said pooled custodial account, wherein said access level is associated with access limits;

in response to said receiving, establishing, by said computer-based system, immediate customer access to said pooled custodial account maintained by a money services business;

creating, by said computer-based system, a customer access area for said customer in said pooled custodial account; and

associating, by said computer-based system, said customer access area with said access limits.

6. The article of manufacture of claim 5, further comprising:

electronically receiving, from said customer, a monetary transfer request directed to a third party;

in response to said monetary transfer request exceeding said access limits, requesting payment card information from said customer;

receiving said payment card information from said customer;

processing said payment card information for an amount of said monetary transfer request; and

transferring said amount to said third party.

7. The article of manufacture of claim 5, further comprising:

electronically receiving, from said customer, a financial service request;

determining whether said financial service request falls within said access limits;

in response to said financial service request exceeding said access limits;

requesting said customer for additional ID information;

receiving said additional ID information from said customer;

determining whether said additional ID information supports an increased access level to said pooled custodial account;

in response to said additional ID information supporting said increased access level, associating said customer access area with said increased access level; and

in response to said financial service request falling within increased access limits associated with said increased access level, performing said financial service request from said pooled custodial account.

8. The article of manufacture of claim 5, wherein said analyzing said preliminary ID information to determine an access level for said customer to said pooled custodial account comprises:

analyzing, concurrently with said establishing, a reliability of said preliminary ID information; and

determining said access level based upon said reliability.

9. A system comprising:

a financial account processor,

a tangible, non-transitory memory configured to communicate with said processor,

the tangible, non-transitory memory-having instructions stored thereon that, in response to execution by said processor, cause said processor to be capable of performing operations comprising;

receiving, by said processor, an electronic request from a customer at said offsite location to open a financial account;

requesting by said processor, preliminary identification (ID) information from said customer;

receiving, by said processor, said preliminary ID information electronically from said offsite location;

analyzing, by said processor, said preliminary ID information to determine an access level for said customer to said pooled custodial account, wherein said access level is associated with access limits;

in response to said receiving, establishing, by said processor, immediate customer access to said pooled custodial account maintained by a money services business;

creating, by said processor, a customer access area for said customer in said pooled custodial account; and

associating, by said processor, said customer access area with said access limits.

10. The system of claim 9, further comprising:

electronically receiving, from said customer, a monetary transfer request directed to a third party;

in response to said monetary transfer request exceeding said access limits, requesting payment card information from said customer;

receiving said payment card information from said customer;

processing said payment card information for an amount of said monetary transfer request; and

transferring said amount to said third party.

11. The system of claim 9, further comprising;

electronically receiving, from said customer, a financial service request;

determining whether said financial service request falls within said access limits;

in response to said financial service request exceeding said access limits;

requesting said customer for additional ID information;

receiving said additional ID information from said customer;

determining whether said additional ID information supports an increased access level to said pooled custodial account;

in response to said additional ID information supporting said increased access level, associating said customer access area with said increased access level; and

in response to said financial service request falling within increased access limits associated with said increased access level, performing said financial service request from said pooled custodial account.

12. The system of claim 9, wherein said analyzing said preliminary ID information to determine an access level for said customer to said pooled custodial account comprises:

analyzing, concurrently with said establishing, a reliability of said preliminary ID information; and

determining said access level based upon said reliability.