Simplified support of an isolated computer network
First Claim
1. A method for allowing performance related data to be obtained from an isolated computer network, that is not connected to other networks, and that includes a diagnostics collection function, the method comprising:
- receiving from a support user selections of nodes and plug-in modules associated with applications provided in the isolated computer network that are to be diagnosed;
providing at least one command data file with instructions for the diagnostics collection function, including the support user selected nodes and plug-in modules;
saving the provided data file as an autocollector file that automatically makes the diagnostics collection function to apply the command file on the nodes and plug in modules when being activated in the isolated computer network; and
loading by an isolated network user the autocollector file into the isolated computer network and activating the autocollector file in the isolated computer network, thereby obtaining the performance related data from the isolated computer network.
2 Assignments
0 Petitions
Accused Products
Abstract
A method, a device and computer program products product for allowing performance related data to be obtained from an isolated computer network that includes a diagnostics collection function. Selections from a support user of nodes and plug-in modules associated with applications provided in the isolated computer network that are to be diagnosed are received by a autocollector file generating unit, which then provides at least one command file with instructions for the diagnostics collection function, including the user selected nodes and plug-in modules, and saves the provided data as an autocollector file that automatically makes the diagnostics collection function to apply the command file on the nodes and plug in modules when being activated.
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Citations
18 Claims
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1. A method for allowing performance related data to be obtained from an isolated computer network, that is not connected to other networks, and that includes a diagnostics collection function, the method comprising:
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receiving from a support user selections of nodes and plug-in modules associated with applications provided in the isolated computer network that are to be diagnosed; providing at least one command data file with instructions for the diagnostics collection function, including the support user selected nodes and plug-in modules; saving the provided data file as an autocollector file that automatically makes the diagnostics collection function to apply the command file on the nodes and plug in modules when being activated in the isolated computer network; and loading by an isolated network user the autocollector file into the isolated computer network and activating the autocollector file in the isolated computer network, thereby obtaining the performance related data from the isolated computer network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A device for allowing performance related data to be obtained from an isolated computer network that is not connected to other networks and that includes a diagnostics collection function, the device comprising:
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a support user interface for a support user to enter selections of nodes and plug-in modules associated with applications provided in the isolated computer network that are to be diagnosed; and an autocollector file generating unit comprising a processor and arranged to provide at least one command data file with instructions for the diagnostics collection function, including the user selected nodes and plug-in modules, and to save the provided data file as an autocollector file that automatically makes the diagnostics collection function to apply the command file on the nodes and plug in modules when being activated in the isolated computer network by an isolated computer network user. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer program product for allowing performance related data to be obtained from an isolated computer network that is not connected to other networks and that includes a diagnostics collection function, the computer program product comprising:
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a non-transitory computer readable medium; and computer program code recorded on the computer readable medium and to make a computer when said code is loaded into said computer carry out a method comprising; receiving from a support user selections of nodes and plug-in modules associated with applications provided in the isolated computer network that are to be diagnosed; providing at least one command data file with instructions for the diagnostics collection function, including the support user selected nodes and plug-in modules; saving the provided data file as an autocollector file that automatically makes the diagnostics collection function to apply the command file on the nodes and plug in modules when being activated in the isolated computer network; and loading by an isolated network user the autocollector file into the isolated computer network and activating the autocollector file in the isolated computer network, thereby obtaining the performance related data from the isolated computer network.
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18. A computer program product for allowing performance related data to be obtained from an isolated computer network that is not connected to other networks and that includes a diagnostics collection function, the computer program product comprising:
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a non-transitory computer readable medium; and computer program code recorded on the computer readable medium to make a computer when said code is loaded into said computer carry out a method comprising; automatically identifying a diagnostics collection function, and supplying at least one command file, which is provided in the computer program product and which identifies nodes and plug in modules of the isolated computer network that are to be diagnosed, to the identified diagnostics collection function when being activated in the isolated computer network by an isolated computer network user.
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Specification