Utility high performance capability assessment
First Claim
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1. A computer implemented method for high performance capability assessment of a utility business, comprising:
- defining, by a processor coupled to a machine-readable memory, establishing a machine readable memory including a multidimensional utility industry performance reference set stored in the memory and comprising multiple key assessment performance reference tables, at least one key assessment performance reference table further defining a manage investments platform or sub-platform including;
a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;
a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;
an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;
a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;
establishing long and medium term planning performance assessment criteria,wherein the ‘
Basic’
performance assessment criteria includes a first criteria where planning is carried out with little guidance in the form of planning policies and guidelines supported by limited planning and forecasting capabilities;
wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where planning is carried out by individual units using central guidelines and is supported by select individuals from various departments;
wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where central function manages longer term planning, guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;
wherein the ‘
Leading’
performance assessment criteria includes a first criteria where central function manages longer term planning, guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;
receiving, through a communication interface coupled to the processor, an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis;
searching by the processor, the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area;
retrieving by the processor, the matching key assessment performance reference table;
analyzing, by the processor, the matching key assessment performance reference table; and
obtaining, by the processor, a resultant performance level for the utility industry key assessment area.
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Abstract
A high performance capability assessment model helps a utility industry business meet the challenges of the global marketplace. As a result, the utility industry business can achieve the clarity, consistency, and well-defined execution of core processes that reduce inefficiencies and waste that result from unnecessary process complexity and exceptions. In addition, the high performance capability assessment model helps the utility industry business to identify specific areas in which improvements may be made and understand how to make the improvements, and establishes levels of capability along the way to reaching an ultimate capability goal.
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Citations
15 Claims
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1. A computer implemented method for high performance capability assessment of a utility business, comprising:
defining, by a processor coupled to a machine-readable memory, establishing a machine readable memory including a multidimensional utility industry performance reference set stored in the memory and comprising multiple key assessment performance reference tables, at least one key assessment performance reference table further defining a manage investments platform or sub-platform including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;establishing long and medium term planning performance assessment criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where planning is carried out with little guidance in the form of planning policies and guidelines supported by limited planning and forecasting capabilities;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where planning is carried out by individual units using central guidelines and is supported by select individuals from various departments;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where central function manages longer term planning, guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where central function manages longer term planning, guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;receiving, through a communication interface coupled to the processor, an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; searching by the processor, the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area; retrieving by the processor, the matching key assessment performance reference table; analyzing, by the processor, the matching key assessment performance reference table; and obtaining, by the processor, a resultant performance level for the utility industry key assessment area. - View Dependent Claims (4, 5)
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2. A computer implemented method for high performance capability assessment of a utility business, comprising:
-
defining, by a processor coupled to a machine-readable memory, a multidimensional utility industry performance reference set stored in the memory and comprising multiple key assessment performance reference tables, at least one key assessment performance reference table further defining a manage investments platform or sub-platform including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;establishing investment analysis assessment criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where ad hoc process exists for analyzing projects;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where projects are prioritized as part of planning and budgeting cycle process, but no framework or audit trail for decisions made;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where phasing of projects is driven by a well-defined framework based on business drivers and cost-benefit analysis;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where consistent use of decision support tools, sensitivity analysis and scenario analysis for project analysis and the formulation of business cases exists;receiving, through a communication interface coupled to the processor, an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; searching by the processor, the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area; retrieving by the processor, the matching key assessment performance reference table; analyzing, by the processor, the matching key assessment performance reference table; and obtaining, by the processor, a resultant performance level for the utility industry key assessment area.
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3. A computer implemented method for high performance capability assessment of a utility business, comprising:
-
defining, by a processor coupled to a machine-readable memory, a multidimensional utility industry performance reference set stored in the memory and comprising multiple key assessment performance reference tables, at least one key assessment performance reference table further defining a manage investments platform or sub-platform including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;establishing capital and operations management budgeting assessment criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where central finance function sets top down budget;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where Budgets are checked frequently;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where plans are driven mainly at local level, with limited visibility of higher level issues;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where central planning function is empowered to adjust budgets in order to compensate for unplanned events or changing priorities;receiving, through a communication interface coupled to the processor, an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; searching by the processor, the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area; retrieving by the processor, the matching key assessment performance reference table; analyzing, by the processor, the matching key assessment performance reference table; and obtaining, by the processor, a resultant performance level for the utility industry key assessment area.
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6. A non-transitory computer-readable memory or data storage means encoded with data representing a computer program for a high-performance capability assessment of a utility industry, the computer-readable memory or data storage means causing the computer to perform the acts of:
-
providing a processor operatively coupled to a communication network; providing one or more databases operatively coupled to the processor and accessible through the communication network; coupling an interface to the processor for receiving input; establishing a machine-readable memory in said one or more databases, including a multidimensional utility industry performance reference set comprising multiple key assessment performance reference tables, at least one key assessment performance reference table defining a manage investments platform, including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;establishing long and medium term planning performance assessment criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where planning is carried out with little, guidance in the form of planning policies and, guidelines supported by limited planning and forecasting capabilities;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where planning is carried out by individual units using central guidelines and is supported by select individuals from various departments;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where central function manages longer term planning, guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where central function manages longer term planning, quid comprehensive set of planning, guidelines and is supported by a highly skilled team in planning and forecasting;receiving an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; searching the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area; retrieving, by the processor, the matching key assessment performance reference table; analyzing, by the processor, initiating analysis of the matching key assessment performance reference table; and
obtaining, by the processor, a resultant performance level for the utility industry key assessment area. - View Dependent Claims (9, 10)
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7. A non-transitory computer-readable memory or data storage means encoded with data representing a computer program for a high-performance capability assessment of a utility industry, the computer-readable memory or data storage means causing the computer to perform the acts of:
-
providing a processor operatively coupled to a communication network; providing one or more databases operatively coupled to the processor and accessible through the communication network; coupling an interface to the processor for receiving input; establishing a machine-readable memory in said one or more databases, including a multidimensional utility industry performance reference set comprising multiple key assessment performance reference tables, at least one key assessment performance reference table defining a manage investments platform, including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;establishing investment analysis assessment criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where ad hoc process for analyzing projects exist;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where Projects are prioritized as part of planning and budgeting cycle process, but no framework or audit trail for decisions made;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where phasing of projects driven by a well-defined framework based on business drivers and cost-benefit analysis;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where consistent use of decision support tools, sensitivity analysis and scenario analysis for project analysis and the formulation of business cases exists;receiving an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; searching the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area; retrieving, by the processor, the matching key assessment performance reference table; analyzing, by the processor, the matching key assessment performance reference table; and obtaining, by the processor, a resultant performance level for the utility industry key assessment area.
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8. A non-transitory computer-readable memory or data storage means encoded with data representing a computer program for a high-performance capability assessment of a utility industry, the computer-readable memory or data storage means causing the computer to perform the acts of:
-
providing a processor operatively coupled to a communication network; providing one or more databases operatively coupled to the processor and accessible through the communication network; coupling an interface to the processor for receiving input; establishing a machine-readable memory in said one or more databases, including a multidimensional utility industry performance reference set comprising multiple key assessment performance reference tables, at least one key assessment performance reference table defining a manage investments platform, including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;establishing capital and operations management budgeting assessment criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where Central finance function sets top down budget;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where budgets are checked frequently;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where plans are driven mainly at local level, with limited visibility of higher level issues;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where Central planning function is empowered to adjust budgets in order to compensate for unplanned events or changing priorities;receiving an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; searching the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area; retrieving, by the processor, the matching key assessment performance reference table; analyzing, by the processor, the matching key assessment performance reference table; and obtaining, by the processor, a resultant performance level for the utility industry key assessment area.
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11. A system for high-performance capability assessment of a utility business, comprising:
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a processor operatively coupled to a communication network; an interface coupled to the processor configured to receive input; one or more databases operatively coupled to the processor and accessible through the communication network; a machine-readable memory operatively located in said one or more databases, said memory including a multidimensional utility industry performance reference set comprising multiple key assessment performance reference tables, at least one key assessment performance reference table defining a manage investments platform, including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;the processor establishing Long and medium term planning criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where planning is carried out with little, guidance in the form of planning policies and guidelines supported by limited planning and forecasting capabilities;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where planning is carried out by individual units using central guidelines and is supported by select individuals from various departments;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where central function manages Longer term planning guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where central function manages longer term planning, guided by a comprehensive set of planning guidelines and is supported by a highly skilled team in planning and forecasting;the interface receiving an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; wherein the processor searches the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area, and retrieves the matching key assessment performance reference table; and wherein the processor performs analysis of the matching key assessment performance reference table; and
obtains a resultant performance level for the utility industry key assessment area. - View Dependent Claims (14, 15)
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12. A system for high-performance capability assessment of a utility business, comprising:
-
a processor operatively coupled to a communication network; an interface coupled to the processor configured to receive input; one or more databases operatively coupled to the processor and accessible through the communication network; a machine-readable memory operatively located in said one or more databases, said memory including a multidimensional utility industry performance reference set comprising multiple key assessment performance reference tables, at least one key assessment performance reference table defining a manage investments platform, including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;wherein the processor establishes investment analysis criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where ad hoc process for analyzing projects exists;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where projects are prioritized as part of planning and budgeting cycle process, but no framework or audit trail for decisions made;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where phasing of projects driven by a well-defined framework based on business drivers and cost-benefit analysis exists;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where consistent use of decision support tools, sensitivity analysis and scenario analysis for project analysis and the formulation of business cases exists;the interface receiving an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; wherein the processor searches the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area, and retrieves the matching key assessment performance reference table; and wherein the processor performs analysis of the matching key assessment performance reference table; and
obtains a resultant performance level for the utility industry key assessment area.
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13. A system for high-performance capability assessment of a utility business, comprising:
-
a processor operatively coupled to a communication network; an interface coupled to the processor configured to receive input; one or more databases operatively coupled to the processor and accessible through the communication network; a machine-readable memory operatively located in said one or more databases, said memory including a multidimensional utility industry performance reference set comprising multiple key assessment performance reference tables, at least one key assessment performance reference table defining a manage investments platform, including; a ‘
Basic’
performance level specifying ‘
Basic’
performance assessment criteria;a ‘
Threshold’
performance level specifying ‘
Threshold’
performance assessment criteria;an ‘
Above Average’
performance level specifying ‘
Above Average’
performance assessment criteria;a ‘
Leading’
performance level specifying ‘
Leading’
performance assessment criteria;wherein the processor establishes capital and operations management budgeting criteria, wherein the ‘
Basic’
performance assessment criteria includes a first criteria where Central finance function sets top down budget;wherein the ‘
Threshold’
performance assessment criteria includes a first criteria where budgets are checked frequently;wherein the ‘
Above Average’
performance assessment criteria includes a first criteria where plans are driven mainly at local level, with limited visibility of higher level issues;wherein the ‘
Leading’
performance assessment criteria includes a first criteria where central planning function is empowered to adjust budgets in order to compensate for unplanned events or changing priorities;the interface receiving an input specifying a utility industry area and a utility industry key assessment area with the utility industry area for analysis; wherein the processor searches the multidimensional utility industry performance reference set for a matching key assessment performance reference table that matches the utility industry area and the utility industry key assessment area, and retrieves the matching key assessment performance reference table; and wherein the processor performs analysis of the matching key assessment performance reference table; and
obtains a resultant performance level for the utility industry key assessment area.
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Specification
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Current AssigneeAccenture Global Services Limited (Accenture PLC)
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Original AssigneeAccenture Global Services Limited (Accenture PLC)
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InventorsKemp, Stacy M.
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Primary Examiner(s)Dunham, Jason
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Assistant Examiner(s)Elkassabgi, Zahra
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Application NumberUS12/710,900Time in Patent Office994 DaysField of Search705 1- 14US Class Current705/7.11CPC Class CodesG06Q 10/0639 Performance analysis of emp...
