Data management system, method, and software

• US 8,312,054 B2
• Filed: 02/16/2009
• Issued: 11/13/2012
• Est. Priority Date: 02/20/2008
• Status: Expired due to Fees

• Current Assignee: DEVA Industries Incorporated
• Original Assignee: DEVA Industries Incorporated
• Inventors: Frazier, Virginia G.
• Primary Examiner(s): Beausoliel, Jr., Robert
• Assistant Examiner(s): ALLEN, NICHOLAS E
• Application Number:
  US12/371,718
• Publication Number:
  US 20090210432A1
• Time in Patent Office: 1,366 Days
• Field of Search: 707/802, 707/999.107
• US Class Current: 707/802
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A data management system and method for updating and aligning a plurality of management components, wherein the data management system is accessible to various users from a remote location, is disclosed. The data management system includes a user system having a web browser, a database including a plurality of management components for storing information related to a client group, and a server system in communication with the user system and the database, wherein the server system includes a change management component adapted to manage information stored on the database and dynamically update each of the management components when information stored on the database is modified.

Claims

1. A data management system comprising:

a user system having a web browser;

a database including a plurality of management components for storing information related to a client group, the management components including;

a processes component storing operational process information related to operations of the client group,

a resources component storing a plurality of organizational resources,

a people and jobs component storing information related to a plurality of job titles and a plurality of members of the client group, the members of the client group each having a specific job title associated with a role in the client group and each job title including a designated swimlane for organizing and identifying a member'"'"'s responsibilities, wherein the people and jobs component is interconnected to the processes component and includes information related to each process of the processes component for which particular members are responsible, and

a planning component that retrieves and transmits information from the management components of the database and assembles the information into a planning output; and

a server system in communication with the user system and the database, wherein the server system includes a change management component configured to manage information stored on the database and automatically and dynamically update each of the management components when information stored on the database is modified;

wherein the user system is configured to selectively retrieve, display, and modify the management components through the change management component and information of the people and jobs component is updated and modified by the server system when a process of the processes component is modified, the update and modification of the people and jobs component reflecting any changes to the swimlanes associated with job titles.

2. The data management system according to claim 1, wherein the user system is at least one of a computer and a mobile electronic device.

3. The data management system according to claim 1, wherein the server system is in communication with the user system and the database through at least one of a private intranet, a public internet, a local area network (LAN), a wireless network, a dial-up-connection, a cable modem, and a high speed Integrated Services Digital Network (ISDN).

4. The data management system according to claim 1, wherein the management components include at least one of a people and jobs component, a client feedback component, a training component, an activities manager component, a client touchpoints component, and an analysis and improvement component.

5. The data management system according to claim 1, wherein the server system includes a database server to manage data stored in the database and interconnections between the database and various resources not stored in the database, wherein managing the data includes processing at least one of a user query, a data transfer, a data retrieval, and a data modification.

6. The data management system according to claim 1, wherein the server system includes at least one of an application server, a web server, a fax server, a directory server, and a mail server.

7. The data management system according to claim 1, wherein the change management component is at least one of a software package, a software engine, and a programmable device.

8. An article comprising:

a non-transitory computer read-able medium;

a database management system in the medium for managing information stored on an interconnected database, the information including a plurality of management components including;

a processes component storing operational process information related to operations of the client group,

a resources component storing a plurality of organizational resources,

a people and jobs component storing information related to a plurality of job titles and a plurality of members of the client group, the members of the client group each having a specific job title associated with a role in the client group and each job title including a designated swimlane for organizing and identifying a member'"'"'s responsibilities, wherein the people and jobs component is interconnected to the processes component and includes information related to each process of the processes component for which particular members are responsible, and

planning component that retrieves and transmits information from the management components of the database and assembles the information into a planning output; and

an database management system in the medium for automatically and dynamically updating the management components of the database when information of the database is modified, wherein the updating means includes a change management component configured to manage information stored on the database and automatically and dynamically update each of the management components when information stored on the database is modified and information of the people and jobs component is updated and modified by the server system when a process of the processes component is modified, the update and modification of the people and jobs component reflecting any changes to the swimlanes associated with job titles.

9. The article according to claim 8, wherein the management components include at least one of a processes component, a resources component, a people and jobs component, a client feedback component, a training component, an activities manager component, a client touchpoints component, and an analysis and improvement component.

10. A method for updating and aligning a plurality of management components in real-time, the method comprising the steps of:

providing a user system having a web browser;

providing a database including a plurality of management components for storing information related to a client group, wherein the management components include;

a processes component storing operational process information related to operations of the client group,

a resources component storing a plurality of organizational resources,

a people and jobs component storing information related to a plurality of job titles and a plurality of members of the client group, the members of the client group each having a specific job title associated with a role in the client group and each job title including a designated swimlane for organizing and identifying a member'"'"'s responsibilities, wherein the people and jobs component is interconnected to the processes component and includes information related to each process of the processes component for which particular members are responsible, and

a planning component that retrieves and transmits information from the management components of the database and assembles the information into a planning output;

providing a server system in communication with the user system and the database, wherein the server system includes a change management component to manage information stored on the database, wherein the user system is configured to selectively retrieve, display, and modify the processes component and the resources component through the change management component;

accessing the server system through the web browser of the user system;

modifying the information stored on the database; and

updating the information stored on the management components of the database automatically and dynamically in response to the modification of the information stored on the database, wherein information of the people and jobs component is updated and modified by the server system when a process of the processes component is modified, the update and modification of the people and jobs component reflecting any changes to the swimlanes associated with job titles.

11. The method according to claim 10, wherein the server system automatically updates each of the management components based upon the modification of the information stored on the database.

12. The method according to claim 10, wherein the management components include a client feedback component for generating a custom survey based upon information in the management components.

13. The method according to claim 10, wherein the management components include a training component for retrieving information from the management components of the database and assembling the information into a training output.

14. The method according to claim 10, wherein the management components include an activities manager component to retrieve information from the management components of the database and assemble the information into at least one of a calendar output, a workflow management output, and a Gantt output.

15. The method according to claim 14, wherein the analysis and improvement component is interconnected with the resources component to provide real-time analysis of a particular process or operation based upon a pre-defined standard.

16. The method according to claim 10, wherein the management components include a client touchpoints component having information related to communication with the client group.

17. The method according to claim 10, wherein the management components include an analysis and improvement component to retrieve information from the management components of the database, analyze the information based upon a pre-determined standard, and provide a plurality of utilities for streamlining the operation of the client group.

18. The method according to claim 10, wherein:

modifying the information stored on the database includes modifying a process of the processes component; and

updating the information stored on the management components of the database includes updating the information of the people and jobs component including changes to the swimlanes associated with job titles.

19. The method according to claim 10, wherein the management components include:

a training component for retrieving information from the management components of the database and assembling the information into a training output; and

an activities manager component to retrieve information from the management components of the database and assemble the information into at least one of a calendar output, a workflow management output, and a Gantt output;

wherein the training component is interconnected with the people and jobs component for updating and identifying each of the member'"'"'s training status and the activities manager component for scheduling and tracking each of the member'"'"'s training.

20. The method according to claim 10, wherein accessing the server system through the web browser of the user system includes accessing the server system by more than one user from a remote location.