Automated banking machine operated responsive to data bearing records
First Claim
Patent Images
1. A method comprising:
- (a) freeing from a check-accepting automated transaction machine during a machine servicing session that involves an authorized servicer of the machine, a check that became jammed in the machine during an incomplete check deposit transaction involving a customer account,wherein the machine includes a check imaging device,wherein the machine is operable to cause images captured by the check imaging device, to be transferred to a transaction system remotely located from the machine,wherein the servicer is associated with a hand-held mobile device,wherein the hand-held mobile device includes programming configured to allow the servicer to cause each respective check freed from being jammed in the machine during a respective incomplete check deposit transaction involving a respective customer account, to be deposited into the respective customer account involved in the respective incomplete check deposit transaction in which the respective check became jammed;
(b) during the machine servicing session, providing at least one input to the hand-held mobile device to cause the hand-held mobile device to receive bothimage data corresponding to at least one image of the check freed in (a), andnon image data usable to identify the incomplete check deposit transaction; and
(c) providing at least one input to the hand-held mobile device to cause to be sent to the transaction system, both the image data and the non image data received in (b),wherein the sending causes an amount associated with the check freed in (a) to be deposited into the customer account involved in the incomplete check deposit transaction in which the check became jammed.
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Accused Products
Abstract
An automated banking machine operates responsive to data bearing records such as user cards. The machine is operative to accept financial checks. The arrangement enables a card-based deposit at a deposit accepting machine to be carried out even when the deposit becomes jammed in the machine prior to transaction recordation.
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Citations
19 Claims
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1. A method comprising:
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(a) freeing from a check-accepting automated transaction machine during a machine servicing session that involves an authorized servicer of the machine, a check that became jammed in the machine during an incomplete check deposit transaction involving a customer account, wherein the machine includes a check imaging device, wherein the machine is operable to cause images captured by the check imaging device, to be transferred to a transaction system remotely located from the machine, wherein the servicer is associated with a hand-held mobile device, wherein the hand-held mobile device includes programming configured to allow the servicer to cause each respective check freed from being jammed in the machine during a respective incomplete check deposit transaction involving a respective customer account, to be deposited into the respective customer account involved in the respective incomplete check deposit transaction in which the respective check became jammed; (b) during the machine servicing session, providing at least one input to the hand-held mobile device to cause the hand-held mobile device to receive both image data corresponding to at least one image of the check freed in (a), and non image data usable to identify the incomplete check deposit transaction; and (c) providing at least one input to the hand-held mobile device to cause to be sent to the transaction system, both the image data and the non image data received in (b), wherein the sending causes an amount associated with the check freed in (a) to be deposited into the customer account involved in the incomplete check deposit transaction in which the check became jammed. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method comprising:
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(a) manually retrieving from an interior area of a check-accepting automated transaction machine, a paper check situated therein during an uncompleted check deposit transaction involving the machine, the check, and a financial account, wherein the machine includes a transaction identifier data store including a transaction identifier that was computer-associated with the transaction prior to the transaction becoming uncompleted; (b) subsequent to (a), providing at least one input to a hand-held image-capturing device to cause the hand-held image capturing device to capture at least one image of at least a portion of the check retrieved in (a); (c) obtaining the transaction identifier from the transaction identifier data store; and (d) providing at least one input to at least one hand-held device, wherein the at least one input causes the at least one image captured in (b), and the transaction identifier obtained in (c), to be sent to a remotely located transaction center capable of allowing the check deposit transaction to be completed with the financial account; wherein (a)-(d) are performed by a machine service person authorized to manually access the interior area. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A method comprising:
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(a) manually accessing an interior area of a check accepting machine, wherein the interior area includes a check jammed therein, wherein the jam occurred prior to completion of a transaction involving the machine, the check, and a financial account, wherein the transaction is associated with at least one transaction identifier stored in at least one data store which does not include the check, wherein the check has a financial value; (b) subsequent to (a), manually freeing the check from being jammed in the interior area (c) manually operating a mobile phone including a camera to capture at least one image of the check freed in (b); (d) accessing the at least one transaction identifier stored in at least one data store; (e) manually operating the mobile phone to cause the mobile phone to receive the at least one transaction identifier accessed in (d); and (f) manually operating the mobile phone to cause the mobile phone to wirelessly send to a transaction system remotely located from the machine, both the at least one image captured in (c) and the at least one transaction identifier received in (e), wherein the sending allows the financial value to be deposited into the financial account; wherein (a)-(f) are performed by an authorized servicer of the machine. - View Dependent Claims (15, 16, 17)
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18. A method comprising:
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(a) during a servicing operation, freeing from a check-accepting automated banking machine, a check that became jammed in the machine during a customer session with the machine, wherein the customer session is associated with session identifying data usable to identify the customer session in which the check became jammed, wherein the machine includes a check imaging device operative to capture images of checks received into the machine, wherein the machine is operative to transfer captured check images to a transaction system remotely located from the machine; (b) during the servicing operation, operating a mobile phone that includes a camera to capture at least one image of the check freed in (a); (c) obtaining the session identifying data from an audit log of the machine; and (d) during the servicing operation, operating the mobile phone to transfer to the transaction system, both check image data corresponding to the at least one image captured in (b), and the session identifying data obtained in (c). - View Dependent Claims (19)
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Specification