Configuration information management apparatus, configuration information management program, and configuration information management method

• US 8,332,431 B2
• Filed: 03/30/2009
• Issued: 12/11/2012
• Est. Priority Date: 03/31/2008
• Status: Expired due to Fees

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Matsumoto, Yasuhide, Watanabe, Yukihiro, Shimada, Kuniaki
• Primary Examiner(s): Trujillo, James
• Assistant Examiner(s): Vu, Thong
• Application Number:
  US12/414,652
• Publication Number:
  US 20090248596A1
• Time in Patent Office: 1,352 Days
• Field of Search: 707/1, 707/8, 707/100, 707/2, 707/711, 707/608, 707/695, 707/960, 707/795, 707/798, 717/105, 717/102, 717/121, 717/168
• US Class Current: 707/791
• CPC Class Codes: G06N 5/02 Knowledge representation; Symbolic representation
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 41/085 Retrieval of network configuration; Tracking network configuration history

Abstract

A CMDB (configuration information management database) stores a CI (configuration item) and know-how separately. A CMDB data update management unit associates with each set of “property:value” stored in the CI with related know-how in the CMDB. The know-how stores a set of “property:value” common to a number of associated CIs.

Claims

1. A configuration information management apparatus which manages a configuration item of an information system and property information of the configuration item, the configuration information management apparatus comprising:

a database that stores a configuration item including a set of a property and a value, and knowledge information relating to the set of the property and the value; and

a computer to perform the configuration information management including;

associating the configuration item with the knowledge information on a basis of the set of the property and the value of the configuration item, and storing the associated configuration item and knowledge information in the database;

when a new configuration item is added to the database, determining similarity between the set of the property and the value of the configuration item associated with the knowledge information and a set of a property and a value of the new configuration item; and

associating the new configuration item with knowledge information associated with a configuration item having similarity higher than a predetermined threshold on a basis of the determination result obtained by the determining.

2. The apparatus according to claim 1, wherein

the knowledge information includes a set of a property and a value common among a number of configuration items associated with the knowledge information.

3. The apparatus according to claim 2, wherein

the knowledge information includes as learning data a set of a property and a value not common among a number of configuration items associated with the knowledge information.

4. The apparatus according to claim 1, wherein

when the new configuration item is associated with knowledge information, it is determined to what extent the learning data of the knowledge information is shared among the configuration items associated with the knowledge information, and the learning data is registered as a set of a property and a value of the knowledge information when the extent of the share is high.

5. The apparatus according to claim 1, wherein:

when a configuration item is first associated with knowledge information, a set of a property and a value of the configuration item as a set of a property and a value of the knowledge information are set provisionally; and

when a new configuration item is associated with the knowledge information, the provisional set of the property and the value common to the set of a property and a value of the new configuration item is registered as the set of the property and the value of the knowledge information.

6. The apparatus according to claim 1, wherein

the knowledge information comprises:

know-how information;

a set of a property and a value;

a common property flag indicating whether or not there is the set of the property and the value having the know-how information in a number of configuration items;

a common number counter counting a number of configuration items whose sets of the property and the value are stored; and

link information associating the know-how with a configuration item related to the knowledge information.

7. A configuration information management apparatus which manages a configuration item of an information system and its property information of the configuration item, the configuration information management apparatus comprising:

a database that stores property information about a configuration item of an information system and a configuration item including a set of a property and a value and knowledge information relating to the set of the property and the value; and

a computer to perform the configuration information management including;

when a new configuration item is added to the database, determining similarity between the set of the property and the value of the configuration item associated with the knowledge information and a set of a property and a value of the new configuration item; and

associating the new configuration item with knowledge information associated with a configuration item having similarity higher than a predetermined threshold on a basis of the determination result obtained by the determining.

8. The apparatus according to claim 7, wherein

the knowledge information comprises:

know-how information;

a set of a property and a value;

a common property flag indicating whether or not there is the set of the property and the value having the know-how information in a number of configuration items;

a common number counter counting a number of configuration items whose sets of the property and the value are stored; and

link information associating the know-how with a configuration item related to the knowledge information.

9. A non-transitory machine readable storage medium storing a program used to direct a computer to function as a configuration information management apparatus which manages a configuration item of an information system and property information of the configuration item, the program causing the computer to execute a procedure, the procedure comprising:

storing in a database storing property information about a configuration item of the information system and a configuration item including a set of a property and a value and knowledge information relating to the set of the property and the value;

associating the configuration item with the knowledge information on a basis of the set of the property and the value of the configuration item, and storing related the configuration item and the knowledge information in the database; and

when a new configuration item is added to the database, determining similarity between the set of the property and the value of the configuration item associated with the knowledge information and a set of a property and a value of the new configuration item;

wherein the new configuration item is associated with knowledge information associated with a configuration item having similarity higher than a predetermined threshold on a basis of the determining.

10. The non-transitory machine readable storage medium according to claim 9, wherein

the knowledge information includes a set of a property and a value common among a number of configuration items associated with the knowledge information.

11. The non-transitory machine readable storage medium according to claim 10, wherein

the knowledge information includes as learning data a set of a property and a value not common among a number of configuration items associated with the knowledge information.

12. The non-transitory machine readable storage medium according to claim 9, wherein

when the new configuration item is associated with knowledge information, it is determined to what extent the learning data of the knowledge information is shared among the configuration items associated with the knowledge information, and the learning data is registered as a set of a property and a value of the knowledge information when the extent of the share is high.

13. The non-transitory machine readable storage medium according to claim 9, wherein

when a configuration item is first associated with knowledge information, the management device provisionally sets a set of a property and a value of the configuration item as a set of a property and a value the knowledge information;

and

when a new configuration item is associated with the knowledge information, the provisionally set of the property and the value common to the set of a property and a value of the new configuration item is stored as the set of the property and the value of the knowledge information.

14. The non-transitory machine readable storage medium according to claim 9, wherein

the knowledge information comprises:

know-how information;

a set of a property and a value;

a common property flag indicating whether or not there is the set of the property and the value having the know-how information in a number of configuration items;

a common number counter counting a number of configuration items whose sets of the property and the value are stored; and

link information associating the know-how with a configuration item related to the knowledge information.

15. A non-transitory machine readable storage medium storing a program used to direct a computer to function as a configuration information management apparatus which manages a configuration item of an information system and property information of the configuration item, the program causing the computer to execute a procedure, the procedure comprising:

storing property information about a configuration item of an information system and a configuration item including a set of a property and a value and knowledge information associated with the set of the property and the value; and

when a new configuration item is added to the database, determining similarity between the set of the property and the value of the configuration item associated with the knowledge information and a set of a property and a value of the new configuration item;

wherein the new configuration item is associated with knowledge information associated with a configuration item having similarity higher than a predetermined threshold on a basis of the determination result obtained by the determining.

16. The non-transitory machine readable storage medium according to claim 15, wherein

the knowledge information comprises:

know-how information;

a set of a property and a value;

a common property flag indicating whether or not there is the set of the property and the value having the know-how information in a number of configuration items;

a common number counter counting a number of configuration items whose sets of the property and the value are stored; and

link information associating the know-how with a configuration item related to the knowledge information.

17. A configuration information management method for managing a configuration item of an information system and property information of the configuration item, the configuration information management method comprising:

storing property information about the configuration item of the information system and knowledge information a configuration item including a set of a property and a value and knowledge information relating to the set of the property and the value in a database; and

associating the configuration item with the knowledge information on a basis of the set of the property and the value of the configuration item, and storing related the configuration item and the knowledge information in the database; and

when a new configuration item is added to the database, determining similarity between the set of the property and the value of the configuration item associated with the knowledge information and a set of a property and a value of the new configuration item;

wherein in the managing, associating the new configuration item with knowledge information associated with a configuration item having similarity higher than a predetermined threshold on a basis of the determination result obtained by the determining step.