Presenting related communications

• US 8,332,477 B1
• Filed: 05/24/2012
• Issued: 12/11/2012
• Est. Priority Date: 08/25/2011
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Berenzweig, Adam, Huelsbergen, Lorenz, Kaiserlian, Christian
• Primary Examiner(s): BLAIR, DOUGLAS B
• Application Number:
  US13/479,465
• Time in Patent Office: 201 Days
• Field of Search: 709/206, 715/758
• US Class Current: 709/206
• CPC Class Codes: G06F 16/338 Presentation of query results
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads

Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for presenting related conversations. In one aspect, it is determined that a portion of a conversation thread includes an exchange of messages between fewer than a predetermined number of conversation participants. Based on determining that the portion of the conversation thread includes the exchange of messages between fewer than the predetermined number of conversation participants, a conversation view can be generated that that includes a flattened representation of the portion of the conversation thread.

Claims

1. A method performed by data processing apparatus, the method comprising:

identifying a conversation thread from a plurality of messages;

determining a number of participants associated with a portion of the conversation thread that includes a sequence of messages;

comparing the number of participants to a threshold value; and

generating a representation of the portion of the conversation thread based on comparing the number of participants to the threshold value, the representation having formatting different from formatting of representations of other portions of the conversation thread when the number of participants satisfies the threshold value.

2. The method of claim 1, wherein determining the number of participants associated with the portion of the conversation thread comprises determining the number of participants that submitted at least one message that is included in the portion.

3. The method of claim 1, wherein identifying the conversation thread from a plurality of messages comprises identifying a plurality of messages that correspond to the conversation thread and that are related by a reply relationship or a topical relationship.

4. The method of claim 1, wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises, based on comparing the number of participants to the threshold value, generating the representation of the portion of the conversation thread such that one or more messages that have a first reply depth and are included in the portion of the conversation thread are indented less than messages that have the first reply depth and are included in the other portions of the conversation thread.

5. The method of claim 1, wherein generating the representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises applying formatting parameters for the portion of the conversation thread that are different from formatting parameters applied for other portions of the conversation thread surrounding the portion of the conversation thread in the conversation view.

6. The method of claim 1, wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises generating the representation such that messages of the portion of the conversation thread have the same indent level.

7. The method of claim 1, wherein generating the representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises:

modifying the representation to align messages of the portion to a common vertical reference position, the representation being included in a conversation view that includes a representation of a second portion of the conversation thread, the messages of the second portion being offset from the vertical reference position.

8. The method of claim 1, further comprising determining that the portion includes only messages by either of two participants;

wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises;

in response to determining that the portion includes only messages by either of two participants, generating the representation such that the representation presents each of the messages of the portion at a first indent level; and

wherein the method further comprises generating a conversation view that includes a second representation of a second portion of the conversation thread located adjacent to the representation, the second representation presenting second messages of the conversation thread at indent levels different from the first indent level.

9. A system comprising:

one or more computers and one or more storage devices storing instructions that are operable, when executed by the one or more computers, to cause the one or more computers to perform operations comprising;

identifying a conversation thread from a plurality of messages;

determining a number of participants associated with a portion of the conversation thread that includes a sequence of messages;

comparing the number of participants to a threshold value; and

generating a representation of the portion of the conversation thread based on comparing the number of participants to the threshold value, the representation having formatting different from formatting of representations of other portions of the conversation thread when the number of participants satisfies the threshold value.

10. The system of claim 9, wherein determining the number of participants associated with the portion of the conversation thread comprises determining the number of participants that submitted at least one message that is included in the portion.

11. The system of claim 9, wherein identifying the conversation thread from a plurality of messages comprises identifying a plurality of messages that correspond to the conversation thread and that are related by a reply relationship or a topical relationship.

12. The system of claim 9, wherein generating a representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises, based on comparing the number of participants to the threshold value, generating the representation of the portion of the conversation thread such that one or more messages that have a first reply depth and are included in the portion of the conversation thread are indented less than messages that have the first reply depth and are included in the other portions of the conversation thread.

13. The system of claim 9, wherein generating the representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises applying formatting parameters for the portion of the conversation thread that are different from formatting parameters applied for other portions of the conversation thread surrounding the portion of the conversation thread in the conversation view.

14. The system of claim 9, wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises generating the representation such that messages of the portion of the conversation thread have the same indent level.

15. The system of claim 9, wherein generating the representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises:

modifying the representation to align messages of the portion to a common vertical reference position, the representation being included in a conversation view that includes a representation of a second portion of the conversation thread, the messages of the second portion being offset from the vertical reference position.

16. The system of claim 9, further comprising determining that the portion includes only messages by either of two participants;

wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises;

in response to determining that the portion includes only messages by either of two participants, generating the representation such that the representation presents each of the messages of the portion at a first indent level; and

wherein the operations further comprise generating a conversation view that includes a second representation of a second portion of the conversation thread located adjacent to the representation, the second representation presenting second messages of the conversation thread at indent levels different from the first indent level.

17. A non-transitory computer storage medium encoded with a computer program, the program comprising instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:

identifying a conversation thread from a plurality of messages;

determining a number of participants associated with a portion of the conversation thread that includes a sequence of messages;

comparing the number of participants to a threshold value; and

generating a representation of the portion of the conversation thread based on comparing the number of participants to the threshold value, the representation having formatting different from formatting of representations of other portions of the conversation thread when the number of participants satisfies the threshold value.

18. The non-transitory computer storage medium of claim 17, wherein determining the number of participants associated with the portion of the conversation thread comprises determining the number of participants that submitted at least one message that is included in the portion.

19. The non-transitory computer storage medium of claim 17, wherein identifying the conversation thread from a plurality of messages comprises identifying a plurality of messages that correspond to the conversation thread and that are related by a reply relationship or a topical relationship.

20. The non-transitory computer storage medium of claim 17, wherein generating a representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises, based on comparing the number of participants to the threshold value, generating the representation of the portion of the conversation thread such that one or more messages that have a first reply depth and are included in the portion of the conversation thread are indented less than messages that have the first reply depth and are included in the other portions of the conversation thread.

21. The non-transitory computer storage medium of claim 17, wherein generating the representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises applying formatting parameters for the portion of the conversation thread that are different from formatting parameters applied for other portions of the conversation thread surrounding the portion of the conversation thread in the conversation view.

22. The non-transitory computer storage medium of claim 17, wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises generating the representation such that messages of the portion of the conversation thread have the same indent level.

23. The non-transitory computer storage medium of claim 17, wherein generating the representation of a portion of the conversation thread based on comparing the number of participants to the threshold value comprises:

modifying the representation to align messages of the portion to a common vertical reference position, the representation being included in a conversation view that includes a representation of a second portion of the conversation thread, the messages of the second portion being offset from the vertical reference position.

24. The non-transitory computer storage medium of claim 17, further comprising determining that the portion includes only messages by either of two participants;

wherein generating the representation of the portion of the conversation thread based on comparing the number of participants to the threshold value comprises;

in response to determining that the portion includes only messages by either of two participants, generating the representation such that the representation presents each of the messages of the portion at a first indent level; and

wherein the operations further comprise generating a conversation view that includes a second representation of a second portion of the conversation thread located adjacent to the representation, the second representation presenting second messages of the conversation thread at indent levels different from the first indent level.

25. A method performed by data processing apparatus, the method comprising:

obtaining data for a conversation thread;

determining that a portion of the conversation thread includes an exchange of messages between fewer than a predetermined number of conversation participants; and

based on determining that the portion of the conversation thread includes the exchange of messages between fewer than the predetermined number of conversation participants, generating a conversation view that includes a flattened representation of the portion of the conversation thread, wherein fewer reply messages in the flattened representation are indented than in a standard representation.

26. The method of claim 25, wherein generating the conversation view that includes the flattened representation of the portion of the conversation thread comprises applying formatting parameters for the portion of the conversation thread that are different from formatting parameters applied for messages surrounding the portion of the conversation thread in the conversation view.

27. The method of claim 25, wherein generating the conversation view that includes the flattened representation of the portion of the conversation thread comprises generating the conversation view such that messages of the portion of the conversation thread have the same indent level.

28. The method of claim 25, wherein generating the conversation view that includes the flattened representation of the portion of the conversation thread comprises generating the conversation view such that messages of the portion of the conversation thread are aligned in a column.

29. The method of claim 25, wherein:

determining that the portion of the conversation thread includes an exchange of messages between fewer than a predetermined number of conversation participants comprises determining that the exchange of messages includes a sequence of messages submitted by two conversation participants in an alternating order; and

generating the conversation view that includes the flattened representation of the portion of the conversation thread comprises generating the flattened representation in response to determining that the exchange of messages includes the sequence of messages submitted by the two conversation participants in the alternating order.

30. The method of claim 25, wherein generating the conversation view that includes the flattened representation of the portion of the conversation thread comprises:

generating the flattened representation such that messages of the exchange of messages have a common indent level regardless of respective reply depths of the messages of the portion;

generating a representation of a second portion of the conversation thread that includes second messages, the second messages having indent levels in the second representation that correspond to the respective reply depths of the second messages; and

generating the conversation view to include the representation of the second portion located adjacent to the flattened representation.