Extended call handling functionality using multi-network simulcasting
First Claim
1. An access device for handling calls using simulcasting of multimedia information, the access device comprising:
- a processor configured to request recording of multimedia information exchanged during a call, the processor being configured to request access to stored multimedia information, receive the stored multimedia information, and play the stored multimedia information.
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Accused Products
Abstract
A method and apparatus supporting the handling of calls using simulcasting of multimedia information are disclosed. Multimedia information exchanged by an associated access device and a gateway. The access device may request for the multimedia information to be recorded during a call, request retrieval of the multimedia information, and playback the multimedia information. The gateway may store the received multimedia information locally or may communicate the multimedia information to storage. The gateway may cause a user of the access device to be notified of the availability of multimedia information for a recorded call, and may communicate the multimedia information to the access device for playback. A user may be notified if storage and bandwidth for the recording of a call is not available.
56 Citations
20 Claims
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1. An access device for handling calls using simulcasting of multimedia information, the access device comprising:
a processor configured to request recording of multimedia information exchanged during a call, the processor being configured to request access to stored multimedia information, receive the stored multimedia information, and play the stored multimedia information. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method of handling calls for at least one access device using simulcasting of multimedia information, the method comprising:
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requesting to record multimedia information exchanged during a call; requesting for access to stored multimedia information; receiving stored multimedia information; and playing the stored multimedia information. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A system for handling calls from at least one access device using simulcasting of multimedia information, the system comprising:
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a gateway communicatively coupled to a broadband network configured to communicate with the at least one access device; the gateway capable of receiving a request to record multimedia information exchanged during a call; the gateway capable of receiving—
the multimedia information exchanged during the call; andthe gateway capable of storing the received multimedia information; the gateway capable of receiving, from the associated at least one access device, a request for stored multimedia information; and the gateway capable of sending stored multimedia information to the associated at least one access device for playback. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification