Deferred communication and relationship management
First Claim
Patent Images
1. A method comprising:
- automatically selecting, by a telecommunication device, a contact of a user of the telecommunication device to maintain a level of connectivity with;
in response to the automatically selecting, checking calendars of the user and the contact and, based on the checking, placing an appointment on a calendar associated with instructions performing the automatic selecting, that calendar being separate and distinct from the calendars of the user and the contact;
monitoring, by the telecommunication device, communications between the user and the contact; and
reminding, by the telecommunication device, the user to communicate with the contact, the reminding performed based at least in part on the appointment, the monitored communications, and the level of connectivity.
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Abstract
Techniques to defer an incoming communication and schedule a follow up communication and techniques to provide reminders to communicate with a selected contact in order to maintain a level of connectivity with the contact are disclosed. A communication recipient can defer an incoming communication and schedule a return communication time. The return communication may be manually deferred by a user and/or automatically deferred based at least in part on availability of a user on an appointment calendar. Also, the communication recipient can receive reminders of the scheduled return communication or reminders to communicate with a selected contact based on a level of connectivity.
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Citations
17 Claims
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1. A method comprising:
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automatically selecting, by a telecommunication device, a contact of a user of the telecommunication device to maintain a level of connectivity with; in response to the automatically selecting, checking calendars of the user and the contact and, based on the checking, placing an appointment on a calendar associated with instructions performing the automatic selecting, that calendar being separate and distinct from the calendars of the user and the contact; monitoring, by the telecommunication device, communications between the user and the contact; and reminding, by the telecommunication device, the user to communicate with the contact, the reminding performed based at least in part on the appointment, the monitored communications, and the level of connectivity. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A computer-readable storage medium comprising:
a plurality of computer-executable instructions stored on the computer-readable storage medium and configured to program a server to perform operations including; receiving from a telecommunication device an indication of a contact of a user of the telecommunication device automatically selected by the telecommunication device to maintain a level of connectivity with; in response to the receiving, checking calendars of the user and the contact and, based on the checking, placing an appointment on a calendar associated with the instructions performing the receiving, that calendar being separate and distinct from the calendars of the user and the contact; monitoring communications between the user and the contact; and providing a reminder to the user to communicate with the contact, the providing performed based at least on the monitored communications and the level of connectivity. - View Dependent Claims (15)
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16. A telecommunication device comprising:
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a processor; a storage component coupled to the processor and configured to store at least one of a call log, an instant message history, a text message history, an email inbox, or a social history; and a plurality of executable instructions configured to be operated by the processor to perform operations including; automatically selecting a contact of a user of the telecommunication device to maintain a level of connectivity with, the level of connectivity including at least a maximum time period during which there is no communication between the user and the contact and at the end of which a reminder is provided to the user; in response to the automatically selecting, checking calendars of the user and the contact and, based on the checking, placing an appointment on a calendar associated with the instructions performing the receiving, that calendar being separate and distinct from the calendars of the user and the contact monitoring communications between the user and the contact, the monitoring including examining the at least one of the call log, the instant message history, the text message history, the email inbox, or the social history to determine a most recent communication between the user and the contact; and reminding the user to communicate with the contact, the reminding being based at least in part on the appointment or the monitoring. - View Dependent Claims (17)
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Specification