Method and system for flexible modeling of a multi-level organization for purposes of assessment

• US 8,340,991 B2
• Filed: 04/04/2006
• Issued: 12/25/2012
• Est. Priority Date: 04/12/2005
• Status: Active Grant

• Current Assignee: Blackboard Incorporated
• Original Assignee: Blackboard Incorporated
• Inventors: Yaskin, David, Ritter, Greg
• Primary Examiner(s): MANSFIELD, THOMAS L
• Application Number:
  US11/398,073
• Publication Number:
  US 20060241992A1
• Time in Patent Office: 2,457 Days
• Field of Search: 705/7.11, 705/1.1
• US Class Current: 705/7.11
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06395 Quality analysis or management
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0204 Market segmentation

Abstract

A system of hardware and software provides a systematic and systemic method for performing assessment of the effectiveness of different levels within an institution. The system includes template driven definitions that span multiple tiers of hierarchically arranged operating units within the institution thereby providing flexibility and customization to handle a user-definable model of the institution'"'"'s organization. In particular, modeling of different nodes of the institution is performed in a flexible manner that may apply to various institutions regardless of their particular organizational structure.

Claims

1. A method of modeling a plurality of organizational levels in support of conducting an assessment comprising at least one goal within a multi-level institution, the method comprising the steps of:

receiving computer-readable first input from a user selecting a node associated with one of the plurality of organizational levels;

outputting, to the user, an editable template for the node;

modifying, using a processor, the node by completing at least a portion of the editable template based, at least in part, on second input received from the user; and

storing the modified node to thereby form a model of the multi-level institution,

wherein the node is associated with the at least one goal of the assessment.

2. The method of claim 1, further comprising the steps of:

for the node, creating for and presenting to another user at least one customizable assessment project associated with the node; and

completing the at least one customizable assessment project based, at least in part, on other input received from the another user.

3. The method of claim 2, wherein the user and the another user are the same.

4. The method of claim 1, wherein the multi-level institution comprises at least three organizational levels including multiple operating units.

5. The method of claim 4, wherein the at least three organizational levels further comprise a programs level, a course level, and a section level.

6. The method of claim 1, further comprising the step of:

selecting the editable template from a plurality of editable templates.

7. The method of claim 6, wherein the editable template is selected based on one or more criteria, said criteria including:

the one of the plurality of organizational levels associated with the node;

a type of operating unit associated with the node;

an identity of the node;

a type of operating unit hierarchically above the node;

whether the node is a program, a course, or section, and an identity of an operating unit hierarchically above the node.

8. The method of claim 6, wherein respective contents of each of the plurality of editable templates are based on at least one of:

its associated organization level;

a type of operating unit associated with the node;

an identity of the node;

a type of operating unit hierarchically above the node;

an identity of an operating unit hierarchically above the node; and

whether the node is a program, a course, or section.

9. The method of claim 1, wherein each of the organization levels have associated therewith, respectively, at least one node.

47. The method of claim 1, wherein the outputting, to the user, the editable template for the node comprises presenting the user with the editable template for the node.

10. A system for modeling a plurality of organizational levels in support of conducting an assessment comprising at least one goal within a multi-level institution, the system comprising:

a computer-based storage including a plurality of editable templates; and

a programmable computer, having access to the computer-based storage, and configured to;

receive first input from a user selecting a node associated with one of the plurality of organizational levels;

outputting, to the user, one of the plurality of editable templates for the node; and

modify the node by completing at least a portion of the editable template based, at least in part, on second input received from the user; and

store the modified node to thereby form a model of the multi-level institution,

wherein the node is associated with the at least one goal of the assessment.

11. The system of claim 10, wherein the programmable computer is further configured to:

create and present to another user at least one customizable assessment project associated with the node; and

complete the at least one customizable assessment project based, at least in part, on other input received from the another user.

12. The system of claim 11, wherein the user and the another user are the same.

13. The system of claim 10, wherein the multi-level institution comprises at least three organizational levels including multiple operating units.

14. The system of claim 13, wherein the at least three organizational levels further comprise a programs level, a course level, and a section level.

15. The system of claim 10, wherein the programmable computer is further configured to:

select the one editable template from the plurality of editable templates.

16. The system of claim 15, wherein the programmable computer is further configured to select the one editable template based on one or more criteria, said criteria including:

the one of the plurality of organizational levels associated with the node;

a type of operating unit associated with the node;

an identity of the node;

a type of operating unit hierarchically above the node;

whether the node is a program, a course, or section, and an identity of an operating unit hierarchically above the node.

17. The system of claim 15, wherein respective contents of each of the plurality of editable templates are based on at least one of:

its associated organization level;

a type of operating unit associated with the node;

an identity of the node;

a type of operating unit hierarchically above the node;

an identity of an operating unit hierarchically above the node; and

whether the node is a program, a course, or section.

18. The system of claim 10, wherein each of the organization levels have associated therewith, respectively, at least one node.

19. A method for creating customizable templates for modeling organizational levels related to an assessment within a multi-level institution, the method comprising the steps of:

receiving first input from a user identifying one of the organizational levels;

receiving second input from the user identifying one or more attributes associated with each of a plurality of nodes associated with the one organizational level; and

creating an editable template, based on the second input, to be used to model one of the plurality of nodes of the assessment.

20. The method of claim 19, wherein the one or more attributes are based on the associated one organizational level.

21. The method of claim 19, wherein the one or more attributes are based on one of:

the one organizational level;

a type of operating unit associated with the one of the plurality of nodes;

an identity of the one of the plurality of nodes;

a type of operating unit hierarchically above the one of the plurality of nodes;

an identity of an operating unit hierarchically above the one of the plurality of nodes; and

whether the one of the plurality of nodes is a program, course, or section.

22. The method of claim 19, further comprising the steps of:

presenting the editable template to another user; and

defining the one of the plurality of nodes by completing at least a portion of the editable template based, at least in part, on additional input from the another user.

23. The method of claim 22, wherein the user and the another user are the same.

24. The method of claim 19, further comprising the steps of:

presenting the editable template to another user; and

modifying the one of the plurality of nodes by completing at least a portion of the editable template based, at least in part, on additional input from the another user.

25. The method of claim 24, wherein the user and the another user are the same.

26. The method of claim 19, further comprising the step of:

storing the editable template for retrieval.

27. A system for creating customizable templates for modeling organizational levels related to an assessment within a multi-level institution, the system comprising:

a programmable computer configured to

receive first input from a user identifying one of the organizational levels;

receive second input from the user identifying one or more attributes associated with each of a plurality of nodes associated with the one organizational level; and

create an editable template, based on the second input, to be used to model one of the plurality of nodes when performing an assessment project.

28. A method of modeling a plurality of organizational levels in support of conducting an assessment comprising at least one goal within a multi-level institution, the method comprising the steps of:

receiving computer-readable first input from a user selecting a first node associated with one of the plurality of organizational levels;

outputting, to the user, an editable template for a second node; and

defining, using a processor, the second node by completing at least a portion of the editable template based, at least in part, on second input received from the user; and

storing, in a computer-readable medium, the second node to thereby form a model of the multi-level institution,

wherein at least one of the first node and the second node is associated with the at least one goal of the assessment.

29. The method of claim 28, wherein the first node is hierarchically above the second node within the plurality of organizational levels.

30. The method of claim 28, wherein the first node is hierarchically immediately above the second node within the plurality of organizational levels.

31. The method of claim 28, wherein the multi-level institution comprises at least three organizational levels including multiple operating units.

32. The method of claim 31, wherein the at least three organizational levels further comprise a programs level, a course level, and a section level.

33. The method of claim 28, further comprising the step of:

selecting the editable template from a plurality of editable templates.

34. The method of claim 33, wherein the editable template is selected based on one or more criteria, said criteria including:

a respective one of the plurality of organizational levels associated with the first or second node;

a type of operating unit associated with the first or second node;

an identity of the first or second node;

a type of operating unit hierarchically above the first or second node;

whether the first or second node is a program, a course, or section; and

an identity of an operating unit hierarchically above the first or second node.

35. The method of claim 33, wherein respective contents of each of the plurality of editable templates are based on at least one of:

its associated organization level;

a type of operating unit associated with the first or second node;

an identity of the first or second node;

a type of operating unit hierarchically above the first or second node;

an identity of an operating unit hierarchically above the first or second node; and

whether the second node is a program, a course, or section.

36. A system for modeling a plurality of organizational levels in support of conducting an assessment comprising at least one goal within a multi-level institution, the system comprising:

a computer-based storage including a plurality of editable templates; and

a programmable computer, having access to the computer-based storage, and configured to;

receive first input from a user selecting a first node associated with one of the plurality of organizational levels;

output, to the user, one of the plurality of editable templates for a second node; and

create the second node by completing at least a portion of the editable template based, at least in part, on second input received from the user; and

store the second node to thereby form a model of the multi-level institution,

wherein at least one of the first node and the second node is associated with the at least one goal of the assessment.

37. The system of claim 36, wherein the multi-level institution comprises at least three organizational levels including multiple operating units.

38. The system of claim 37, wherein the at least three organizational levels further comprise a programs level, a course level, and a section level.

39. The system of claim 36, wherein the programmable computer is further configured to:

select the one editable template from the plurality of editable templates.

40. The system of claim 39, wherein the programmable computer is further configured to select the one editable template based on one or more criteria, said criteria including:

a respective one of the plurality of organizational levels associated with the first ‘

or second node;

a type of operating unit associated with the first or second node;

an identity of the first or second node;

a type of operating unit hierarchically above the first or second node;

whether the first or second node is a program, a course, or section; and

an identity of an operating unit hierarchically above the first or second node.

41. The system of claim 39, wherein respective contents of each of the plurality of editable template are based on at least one of:

its associated organization level;

a type of operating unit associated with the first or second node;

an identity of the first or second node;

a type of operating unit hierarchically above the first or second node;

an identity of an operating unit hierarchically above the first or second node; and

whether the second node is a program, a course, or section.

42. The system of claim 36, wherein the first node is hierarchically above the second node within the plurality of organizational levels.

43. The system of claim 36, wherein the first node is hierarchically immediately above the second node within the plurality of organizational levels.

44. Computer readable media containing programming instructions for modeling a plurality of organizational levels in support of conducting an assessment comprising at least one goal within a multi-level institution, that upon execution thereof, causes one or more processors to perform the steps of:

receiving first input from a user selecting a node associated with one of the plurality of organizational levels;

outputting, to the user, an editable template for the node;

modifying the node by completing at least a portion of the editable template based, at least in part, on second input received from the user; and

storing the modified node to thereby form a model of the multi-level institution,

wherein the node is associated with the at least one goal of the assessment.

45. Computer readable media containing programming instructions for modeling a plurality of organizational levels in support of conducting an assessment comprising at least one goal within a multi-level institution, that upon execution thereof, causes one or more processors to perform the steps of:

receiving first input from a user selecting a first node associated with one of the plurality of organizational levels;

outputting, to the user, an editable template for a second node;

defining the second node by completing at least a portion of the editable template based, at least in part, on second input received from the user; and

storing the second node to thereby form a model of the multi-level institution,

wherein at least one of the first node and the second node is associated with the at least one goal of the assessment.

46. Computer readable media containing programming instructions for creating customizable templates for modeling organizational levels related to an assessment within a multi-level institution, that upon execution thereof, causes one or more processors to perform the steps of:

receiving first input from a user identifying one of the organizational levels;

receiving second input from the user identifying one or more attributes associated with each of a plurality of nodes associated with the one organizational level; and

creating an editable template, based on the second input, to be used to model one of the plurality of nodes of the assessment.