Method and system for delivering calling party notifications

• US 8,346,219 B1
• Filed: 07/16/2004
• Issued: 01/01/2013
• Est. Priority Date: 07/16/2004
• Status: Expired due to Fees

• Current Assignee: Sprint Spectrum LP (Deutsche Telekom AG)
• Original Assignee: Sprint Spectrum LP (Deutsche Telekom AG)
• Inventors: McMullen, Michael P., Fletcher, Hugh H., Miller, Robert H., Hammond, Robert W.
• Primary Examiner(s): CAI, WAYNE HUU
• Application Number:
  US10/893,282
• Time in Patent Office: 3,091 Days
• Field of Search: 455/403, 455/414.1, 455/426.2, 455/414.4, 455/432.3, 455/73, 4554121-4122, 455/413, 455415-417, 4554351-4353
• US Class Current: 455/412.2
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A method and system are provided for delivering calling party notifications. An artificial intelligence software application located on an Intelligence Rules Server is operable to infer why a first call to a mobile station is not connected and predict when a second call to a mobile station is likely to be connected. The application communicates the inference and the prediction to a voice messaging system. The voice messaging system delivers a message to a calling party based on the inference and/or the prediction.

Claims

1. A method for delivering calling party notifications, comprising in combination:

inferring why a first call to a mobile station is not connected;

predicting when in the future the mobile station will likely be available to receive a second call that has not yet been initiated to the mobile station; and

delivering a message based on the inference of why the first call to the mobile station is not connected and the prediction of when in the future the mobile station will likely be available to receive the second call.

2. The method of claim 1, wherein inferring why the first call to the mobile station is not connected and predicting when the mobile station is likely to be available to receive the second call comprises analyzing factors selected from the group consisting of device type, device availability, network, location, time, consumer, and special factors.

3. The method of claim 2, wherein analyzing factors comprises monitoring parameters associated with the factors and identifying correlations between the parameters.

4. The method of claim 3, wherein inferring why the first call to the mobile station is not connected and predicting when in the future the mobile station will likely be available to receive the second call comprises basing the inference and the prediction on the monitored parameters and the identified correlations.

5. The method of claim 1, wherein the message provides information regarding why the first call to the mobile station was not connected.

6. The method of claim 1, wherein the message provides information regarding when in the future the mobile station will likely be available to receive the second call.

7. The method of claim 1, wherein the message provides information regarding the reliability of the prediction.

8. The method of claim 1, wherein the message provides at least one option.

9. The method of claim 8, wherein the at least one option includes connecting the second call when the mobile station is available to receive the second call.

10. The method of claim 1, further comprising determining reliability of the prediction, wherein delivering the message is performed when the reliability of the prediction exceeds a threshold value.

11. The method of claim 10, wherein determining the reliability of the prediction comprises assigning values to parameters used to make the prediction.

12. The method of claim 1, further comprising verifying whether a calling party is authorized to receive the message before delivering the message.

13. A system for delivering calling party notifications, comprising in combination:

a processor;

data storage; and

machine language instructions stored in the data storage executable by the processor, in response to an unconnected first call to a mobile station, to;

infer why the first call to the mobile station is not connected;

predict when in the future the mobile station will likely be available to receive a second call that has not yet been initiated to the mobile station; and

deliver a message based on the inference of why the first call to the mobile station is not connected and the prediction of when in the future the mobile station will likely be available to receive the second call.

14. The system of claim 13, wherein the system infers why the first call to the mobile station is not connected and predicts when in the future the mobile station will likely be available to receive the second call by analyzing factors selected from the group consisting of device type, device availability, network, location, time, consumer, and special factors.

15. The system of claim 14, wherein the system analyzes factors by monitoring parameters associated with the factors and identifying correlations between the parameters.

16. The system of claim 15, wherein the system infers why the first call to the mobile station is not connected and predicts when in the future the mobile station will likely be available to receive the second call based on the monitored parameters and the identified correlations.

17. The system of claim 13, wherein the message provides information regarding why the first call to the mobile station was not connected.

18. The system of claim 13, wherein the message provides information regarding when in the future the mobile station will likely be available to receive the second call.

19. The system of claim 13, wherein the message provides information regarding the reliability of the prediction.

20. The system of claim 13, wherein the message provides at least one option.

21. The system of claim 20, wherein the at least one option includes connecting the second call when the mobile station is available to receive the second call.

22. The system of claim 13, further comprising machine language instructions to determine reliability of the prediction, wherein delivering the message is performed when the reliability of the prediction exceeds a threshold value.

23. The system of claim 22, wherein the system determines the reliability of the prediction by assigning values to parameters used to make the prediction.

24. The system of claim 13, further comprising machine language instructions to verify whether a calling party is authorized to receive the message before delivering the message.