Customized network congestion messaging for terminal adapters
First Claim
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1. One or more non-transitory computer-readable media having computer-useable instructions embodied thereon for performing a method of providing information from a residential gateway to a caller during a period of congestion in a network, comprising:
- receiving from a network device in the network one or more signals at the residential gateway related to the congestion in the network, wherein the residential gateway is selected from a group including a multimedia terminal adapter (MTA), an enhanced multimedia terminal adapter (eMTA), and a voice over internet protocol (VoIP) terminal adapter, and wherein the residential gateway is located at a customer premise or residence;
in response to the one or more signals, providing one or more audio information from the residential gateway to the caller wherein the one or more audio information are stored at the residential gateway; and
programming the residential gateway to receive the one or more audio information from a provisioning device in the network.
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Abstract
A terminal adapter such as a residential gateway or an eMTA is configured to receive a set of signals such as a 403 message from network devices operating in a VoIP network. In response to receiving the signals, the terminal adapter provides audio information to a caller at a telephone. For example, when the caller attempts to make a call, the terminal adapter receives a 403 message which causes the terminal adapter to play an audio file to the caller.
71 Citations
17 Claims
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1. One or more non-transitory computer-readable media having computer-useable instructions embodied thereon for performing a method of providing information from a residential gateway to a caller during a period of congestion in a network, comprising:
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receiving from a network device in the network one or more signals at the residential gateway related to the congestion in the network, wherein the residential gateway is selected from a group including a multimedia terminal adapter (MTA), an enhanced multimedia terminal adapter (eMTA), and a voice over internet protocol (VoIP) terminal adapter, and wherein the residential gateway is located at a customer premise or residence; in response to the one or more signals, providing one or more audio information from the residential gateway to the caller wherein the one or more audio information are stored at the residential gateway; and programming the residential gateway to receive the one or more audio information from a provisioning device in the network. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for providing a voice message from a terminal adapter to a caller during an event, comprising:
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provisioning the terminal adapter with at least one of a software and a firmware to store the voice message wherein the voice message is received from a server; receiving a 403 message at the terminal adapter, wherein the 403 message indicates a call is forbidden or being blocked; and in response to the 403 message, providing the voice message to the caller. - View Dependent Claims (8, 9, 10, 11, 12)
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13. An apparatus for providing information to a calling party during a period of an event in a network, comprising:
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a terminal adapter operable in a packet network connected to at least one of a session border controller, a call management server, and a network provisioning device, wherein the terminal adapter is located at a customer premise or residence; and the terminal adapter operable; (1) to facilitate a telephone call between the calling party and a called party wherein the terminal adapter is located in at least one of a proximity to the calling party and a residence; (2) to receive a signal related to an event in the packet network wherein the event is a congestion; (3) to provide an audible information to the calling party in response to the event in the packet network; and (4) to store the audible information wherein the audible information is received from the network provisioning device in the packet network. - View Dependent Claims (14, 15, 16, 17)
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Specification