Anonymous hazardous condition alert system
First Claim
1. A computerized method of reporting a hazardous towing condition, the method comprising, in response to a first telephone call placed to a first telephone number by a first user from a second telephone number that has viewed a hazardous condition associated with a vehicle being towed by a member:
- receiving from the first user during the first telephone call an identifier displayed on a sign affixed to the vehicle, wherein the sign additionally displays the first telephone number and an instruction to call the first telephone number in the event of a hazardous towing condition;
using the identifier to retrieve a second user information associated with the member from a computer database, wherein the second user information includes a third telephone number associated with the member and a vehicle identifier associated with the vehicle;
prompting the first user to leave a voice message using a prompt that includes the vehicle identifier associated with the vehicle;
receiving a voice message from the first user during the first telephone call that describes the hazardous towing condition;
electronically storing the voice message;
automatically placing a second telephone call to the third telephone number retrieved from the computer database in response to receiving the voice message;
playing the electronically stored voice message to the member during the second telephone call to alert the member of the hazardous towing condition; and
inhibiting access to the second telephone number by the member and inhibiting access to the third telephone number by the first user to maintain anonymity for each of the first user and the member.
1 Assignment
0 Petitions
Accused Products
Abstract
An anonymous hazardous condition alert system and process enable individuals to alert property owners of potentially hazardous conditions associated with their property, and in a manner that, if desired, maintains the relative anonymity of both the alerting user and the property owner. An alerting user, upon viewing a hazardous condition, locates a telephone number on a sign disposed proximate to the property in question and calls the telephone number to be connected to a hazardous condition alert system. The system prompts the alerting user to input an identifier that is additionally displayed on the sign and that is associated with the property, and the alerting user is permitted to leave a voice message describing the hazardous condition. Thereafter, the system automatically places a call to a telephone number stored for the property owner and plays the voice message back to the property owner to alert him or her of the hazardous condition.
20 Citations
35 Claims
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1. A computerized method of reporting a hazardous towing condition, the method comprising, in response to a first telephone call placed to a first telephone number by a first user from a second telephone number that has viewed a hazardous condition associated with a vehicle being towed by a member:
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receiving from the first user during the first telephone call an identifier displayed on a sign affixed to the vehicle, wherein the sign additionally displays the first telephone number and an instruction to call the first telephone number in the event of a hazardous towing condition; using the identifier to retrieve a second user information associated with the member from a computer database, wherein the second user information includes a third telephone number associated with the member and a vehicle identifier associated with the vehicle; prompting the first user to leave a voice message using a prompt that includes the vehicle identifier associated with the vehicle; receiving a voice message from the first user during the first telephone call that describes the hazardous towing condition; electronically storing the voice message; automatically placing a second telephone call to the third telephone number retrieved from the computer database in response to receiving the voice message; playing the electronically stored voice message to the member during the second telephone call to alert the member of the hazardous towing condition; and inhibiting access to the second telephone number by the member and inhibiting access to the third telephone number by the first user to maintain anonymity for each of the first user and the member.
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2. A computerized method of reporting a hazardous condition, the method comprising, in response to a first telephone call placed from a third telephone number to a first telephone number by a first user that has viewed a hazardous condition associated with property of a second user:
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receiving from the first user during the first telephone call an identifier displayed proximate to the property; using the identifier to retrieve user information associated with the second user from a computer database, wherein the user information includes a second telephone number associated with the second user; receiving a voice message from the first user during the first telephone call that describes the hazardous condition; electronically storing the voice message; automatically pushing the electronically stored voice message to the second user by placing a second telephone call to the second telephone number retrieved from the computer database and playing the electronically stored voice message during the second telephone call to alert the second user of the hazardous condition, and inhibiting access to the third telephone number by the second user and inhibiting access to the second telephone number by the first user to maintain anonymity for each of the first user and the second user. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. An apparatus, comprising:
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at least one processor; and program code configured to be executed by the at least one processor to report a hazardous condition in response to a first telephone call placed from a third telephone number to a first telephone number by a first user that has viewed a hazardous condition associated with property of a second user, the program code configured to receive from the first user during the first telephone call an identifier displayed proximate to the property, use the identifier to retrieve user information associated with the second user from a computer database, wherein the user information includes a second telephone number associated with the second user, receive a voice message from the first user during the first telephone call that describes the hazardous condition, electronically store the voice message, automatically push the electronically stored voice message to the second user by placing a second telephone call to the second telephone number retrieved from the computer database and playing the electronically stored voice message during the second telephone call to alert the second user of the hazardous condition, and inhibit access to the third telephone number by the second user and inhibit access to the second telephone number by the first user to maintain anonymity for each of the first user and the second user. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34)
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35. A program product, comprising:
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a non-transitory computer readable storage medium; and program code stored on the computer readable storage medium and configured upon execution to report a hazardous condition in response to a first telephone call placed from a third telephone number to a first telephone number by a first user that has viewed a hazardous condition associated with property of a second user, the program code configured to receive from the first user during the first telephone call an identifier displayed proximate to the property, use the identifier to retrieve user information associated with the second user from a computer database, wherein the user information includes a second telephone number associated with the second user, receive a voice message from the first user during the first telephone call that describes the hazardous condition, electronically store the voice message, automatically push the electronically stored voice message to the second user by placing a second telephone call to the second telephone number retrieved from the computer database and playing the electronically stored voice message during the second telephone call to alert the second user of the hazardous condition, and inhibit access to the third telephone number by the second user and inhibit access to the second telephone number by the first user to maintain anonymity for each of the first user and the second user.
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Specification