Methods and apparatus for travel information

• US 8,370,066 B2
• Filed: 09/25/2009
• Issued: 02/05/2013
• Est. Priority Date: 09/25/2009
• Status: Active Grant

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation
• Inventors: Nybom, Kaj Svante
• Primary Examiner(s): ARTHUR JEANGLAUDE, GERTRUDE
• Application Number:
  US12/566,763
• Publication Number:
  US 20110077856A1
• Time in Patent Office: 1,229 Days
• Field of Search: 701/35, 701/32.5, 701/32.6, 701/32.7, 701/33.4, 701/34.3, 701/400, 701/408, 701/416, 701/418, 705/16, 705/17
• US Class Current: 701/533
• CPC Class Codes: G01C 21/3611 using character input or menus, e.g. menus of POIs character input methods in general G06F3/0233
• CPC Class Codes: G01C 21/3629 Guidance using speech or audio output, e.g. text-to-speech text to speech systems per se G10L13/00
• CPC Class Codes: G01C 21/3679 Retrieval, searching and output of POI information, e.g. hotels, restaurants, shops, filling stations, parking facilities G01C21/3611 takes precedence
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 50/10 Services

Abstract

Systems and techniques for providing travel information. An information terminal offers a user an opportunity to select to receive travel information. Upon such a selection by the user, selections and information are received from the user to indicate the user'"'"'s needs. The selections and information may take the form of explicit selections and entries, or submission of an identifier associated with a use record indicating user needs. Information submitted by the user is examined and appropriate travel directions, local area information, and information relating to the destination or points along the route are furnished to the user. If desired, a user record may be updated with information related to the current transaction.

Claims

1. A travel information delivery terminal comprising:

a user interface for receiving user inputs and providing user information to carry out a point of sale purchase transaction;

a receipt printer to print a receipt for the point of sale purchase transaction;

a memory for storing the user information;

a communication interface for communicating between the terminal and a remote server;

a processor for examining the user inputs and determining based on the user inputs if the user requires travel information, the processor being operative upon determining that the user requires travel information to transmit information to the remote server indicating a geographic location of the terminal and user destination information relating to the user, the processor being operative to receive from the server travel directions between the terminal location and the user destination and to format the travel directions for delivery to the user.

2. The terminal of claim 1, wherein the terminal is further operative to receive a user identifier associated with a user record stored in memory of the server, the user record including user destination information, and wherein the terminal is operative to receive directions from the terminal location to the user destination computed based on the user destination information included in the user record.

3. The terminal of claim 2, wherein the terminal further comprises a card reader for reading a user identifier associated with the stored user record.

4. The terminal of claim 3, wherein the processor is operative to retrieve local area information relating to the geographic location of the terminal and deliver the local area information to the user in response to user inputs.

5. The terminal of claim 4, wherein the user inputs comprise submission of a user identifier and the processor is further operative to receive the user record from the server and deliver local area information based on user preferences stated in the user record.

6. The terminal of claim 5, wherein the processor is operative to update the user record with information relating to the user'"'"'s current transaction and communicate the updated user record to the server.

7. The terminal of claim 1, wherein the processor is operative to direct printing of travel directions for the user on the receipt for the point of sale purchase transaction.

8. The terminal of claim 1, wherein examining the user inputs includes examining identifying information relating to the user to determine if the user is a traveler whose primary residence is at a location away from the geographic vicinity of the terminal, upon determination that the user'"'"'s primary residence is at a location away from the geographic vicinity of the terminal, to direct presentation of a message inquiring if the user requires travel information.

9. The terminal of claim 1 further comprising:

a payment device comprising a payment card reader for making payment for the point of sale purchase transaction.

10. A data processing server for delivery of travel information to a user, comprising:

a communication interface for communicating with a plurality of user terminals distributed at different geographic locations, said plurality of user terminals including point of sale purchase transaction terminals and freestanding kiosks not serving as purchase transaction terminals;

memory storing terminal information relating to each of the user terminals, including geographic location information for each of the terminals; and

a processor for processing information received from one or more of the terminals to compute and identify travel information responsive to information needs of users conducting transactions at the one or more terminals, the information including travel directions from each terminal at which travel directions are being requested to a destination of a user making the request.

11. The server of claim 10, including one or more stored user records, each user record being associated with a user identifier and including information relating to user information needs.

12. The server of claim 11, wherein one or more of the user records includes user destination information and wherein the processor computes user travel directions for a user based on the user destination information associated with the user.

13. The server of claim 11, wherein one or more of the user records includes stored information including information relating to user travel progress and activities.

14. The server of claim 12, wherein one or more of the user records includes time and location information for information delivery transactions conducted at different user terminals.

15. The server of claim 11, wherein the processor is operative to identify points of interest along a route to a user'"'"'s destination and deliver information identifying those points of interest to a terminal.

16. A method of travel information delivery, comprising the steps of:

receiving inputs from a user at a point of sale transaction terminal, the inputs relating to a user purchase transaction and identifying travel information needs of the user and including a destination of the user;

communicating information to a remote server based on the user inputs;

communicating to the remote server information identifying a location of the terminal;

receiving information from the remote server, the information including directions from the location of the terminal to the destination of the user; and

controlling a processor of the terminal to complete the user purchase transaction and deliver the information to the user.

17. The method of claim 16, wherein the inputs received from the user include an identifier read from an identification token, wherein the communication of information to the remote server based on the user inputs includes the identifier, and wherein the information received from the remote server includes information responsive to user preferences stored in a user record associated with the user identifier.

18. The method of claim 17, wherein the user record includes the user'"'"'s destination.

19. The method of claim 17, wherein the user record indicates times and locations of prior user transactions and the travel information received from the server is based in part on conditions indicated by the prior user transactions.

20. The method of claim 17, wherein the conditions indicated by the prior user transactions include travel time, time between stops, and average travel speed.