System and method for enhanced communications via small data rate communication systems
First Claim
1. A method for a mobile device to interact with a plurality of interactive services from one or more interactive response services using the short message service (SMS) and profiles stored on the mobile device, each profile storing information related to one or more of the interactive services, the method comprising:
- receiving at the mobile device a user'"'"'s selection of one of the profiles stored on the mobile device;
processing at the mobile device the selected profile, the profile having an SMS address associated therewith and user interface information associated with the interactive service, the user interface information including information to be displayed on the mobile device, the profile being one of a plurality of profiles stored on the mobile device, each profile having information specific to one or more of the plurality of interactive services for providing interactions with the services via the mobile device;
prior to receiving a response from the interactive service, generating and displaying a user interface at the mobile device based on the user interface information including displaying at least some of the information to be displayed from the profile, the user interface soliciting a user input;
receiving the user input via the user interface at the mobile device;
prior to receiving a response from the interactive service, the mobile device updating the user interface based upon the user input, and including displaying at least some of the information to be displayed;
the mobile device processing the user input in accordance with the profile to generate an SMS message;
sending the SMS message to the SMS address associated with the profile, the sent SMS message initiating an interaction with the interactive service;
receiving a responsive SMS message at the mobile device; and
after receiving the responsive SMS message from the interactive service, updating the user interface at the mobile device based upon the responsive SMS message.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for interacting with an interactive communication system include processing a profile associated with an interactive communication system; generating a user interface based on the processing of the profile to solicit a user response correlating to a response required by the interactive communication system; receiving the user response via the user interface; updating the user interface using the profile based on the user response; and sending a signal to the interactive communication system based on one or more user responses.
57 Citations
30 Claims
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1. A method for a mobile device to interact with a plurality of interactive services from one or more interactive response services using the short message service (SMS) and profiles stored on the mobile device, each profile storing information related to one or more of the interactive services, the method comprising:
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receiving at the mobile device a user'"'"'s selection of one of the profiles stored on the mobile device; processing at the mobile device the selected profile, the profile having an SMS address associated therewith and user interface information associated with the interactive service, the user interface information including information to be displayed on the mobile device, the profile being one of a plurality of profiles stored on the mobile device, each profile having information specific to one or more of the plurality of interactive services for providing interactions with the services via the mobile device; prior to receiving a response from the interactive service, generating and displaying a user interface at the mobile device based on the user interface information including displaying at least some of the information to be displayed from the profile, the user interface soliciting a user input; receiving the user input via the user interface at the mobile device; prior to receiving a response from the interactive service, the mobile device updating the user interface based upon the user input, and including displaying at least some of the information to be displayed; the mobile device processing the user input in accordance with the profile to generate an SMS message; sending the SMS message to the SMS address associated with the profile, the sent SMS message initiating an interaction with the interactive service; receiving a responsive SMS message at the mobile device; and after receiving the responsive SMS message from the interactive service, updating the user interface at the mobile device based upon the responsive SMS message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A mobile device having a system for interacting with an interactive response system via a short message service (SMS), the mobile device comprising:
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a profile processing application which processes a profile stored on the mobile device and associated with an interactive response system, the profile having an SMS address associated therewith and user interface information associated with the interactive response system including information to be displayed, the profile being one of a plurality of profiles stored on the mobile device, each profile having information specific to one or more interactive response systems for providing interactions with one of the interactive response systems via the mobile device; a user interface module configured to at least receive at the mobile device a user'"'"'s selection of one of the profiles stored on the mobile device, prior to the mobile device sending a text message to the interactive response system, generate a user interface based on the processing of the profile, including displaying at least some of the information to be displayed from the profile, the generated user interface soliciting a user response correlating to an input required by the interactive response system, receive the user response via the user interface, process the user response in accordance with the profile, prior to the mobile device initiating an interaction with the interactive response system, cause an updated user interface to be generated based upon the profile and including the display of at least some of the information to be displayed contained in the profile, after receiving a response from the interactive response system, updating the user interface at the mobile device based upon the response from the interactive response system; and a sending module which generates a text message based on the user response and based on the profile and sends the text message to an SMS address associated with the profile, the sent text message initiating an interaction with the interactive response system. - View Dependent Claims (14, 15, 16)
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17. A method for a mobile device to interact with a plurality of interactive communication systems using the short message service (SMS), with each interactive communication system having an associated profile, the method comprising:
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receiving at the mobile device a user'"'"'s selection of a profile from a plurality of profiles stored on the mobile device, the profile associated with one of the plurality of interactive communication systems and wherein the profile defines a plurality of menus configured to provide choices to a user of the mobile device for interacting with the associated interactive communications system; processing on the mobile device the selected profile; prior to the mobile device transmitting an SMS message to the interactive communication system, generating at the mobile device a user interface including displaying one or more of the plurality of menus defined in the profile based on the processing of the profile to solicit at least one user response correlating to a response required by the interactive communication system; receiving the at least one user response via the user interface; the mobile device generating and transmitting a text message, via the SMS, to the interactive communication system based on the at least one user response and information in the profile; receiving at the mobile device, a text message from the interactive communication system; and the mobile device updating the user interface based on the received text message and information in the profile. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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Specification