Web server and method for hosting a web page for presenting location based user quality data related to a communication network

• US 8,379,532 B2
• Filed: 10/06/2009
• Issued: 02/19/2013
• Est. Priority Date: 10/06/2008
• Status: Active Grant

• Current Assignee: Root Wireless Incorporated (Ziff Davis, Inc.)
• Original Assignee: Root Wireless Incorporated (Ziff Davis, Inc.)
• Inventors: Griff, Paul, Dicklin, Ron, Browne, Jason
• Primary Examiner(s): SINKANTARAKORN, PAWARIS
• Application Number:
  US12/574,655
• Publication Number:
  US 20100091677A1
• Time in Patent Office: 1,232 Days
• Field of Search: 370/252, 370/253, 370328-338, 4554561-457, 709223-226
• US Class Current: 370/252
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 43/06 Generation of reports
• CPC Class Codes: H04L 43/0823 Errors, e.g. transmission errors
• CPC Class Codes: H04L 43/10 Active monitoring, e.g. heartbeat, ping or trace-route

Abstract

A web-server communicates wireless networking performance data that reflects the true user experience of a mobile device operating in a particular location and operating on a particular wireless network.

Claims

1. A method of processing wireless networking performance data, comprising:

retrieving a set of geographically based wireless networking performance data from a first computing device, the set of geographically based wireless networking performance data derived from at least one mobile device provisioned for typical operation on a wireless communication network;

parsing the set of geographically based wireless networking performance data according to a set of key performance indicators; and

calculating a geographically based composite score representative of wireless networking performance quality from at least some of the key performance indicators, the composite score formulated by mathematically combining a plurality of factors including a signal quality factor, a data quality factor, and a network reliability factor, the signal quality factor including a signal quality weighting factor, the data quality factor including a data type weighting factor and a data speed weighting factor, and the network reliability factor including a no-data connect weighting factor and a zero-signal weighting factor, each of said plurality of factors associated with a same geographic area; and

formatting the composite score for display on an output device.

2. The method of processing wireless networking performance data of claim 1, further comprising:

communicating the formatted composite score to a second computing device.

3. The method of processing wireless networking performance data of claim 1, further comprising:

displaying the formatted composite score.

4. The method of processing wireless networking performance data of claim 1, further comprising:

retrieving a second set of geographically based wireless networking performance data from the first computing device, the second set of geographically based wireless networking performance data derived from at least one mobile device provisioned for typical operation on a second wireless communication network;

calculating a second geographically based composite score representative of wireless networking performance quality from at least some of the key performance indicators; and

formatting the second composite score for display on the output device.

5. The method of processing wireless networking performance data of claim 4, further comprising:

comparing the geographically based composite score and the second geographically based composite score; and

formatting the results of the comparing for display on the output device.

6. The method of processing wireless networking performance data of claim 5 wherein the wireless communication network is a first wide area wireless telecom network configured to provide wireless telecom service to a plurality of mobile devices in a metropolitan area and the second wireless communication network is a second wide area wireless telecom network configured to provide wireless telecom service to a second plurality of mobile devices in the metropolitan area, the wide area wireless communication network distinct from the second wireless communication network.

7. The method of processing wireless networking performance data of claim 4 wherein the wireless communication network is a first wireless telecom network configured to provide wireless telecom service to a plurality of mobile devices in a metropolitan area and the second wireless communication network is a second wireless telecom network configured to provide wireless telecom service to a second plurality of mobile devices in the metropolitan area, the wireless communication network distinct from the second wireless communication network.

8. The method of processing wireless networking performance data of claim 1 wherein the set of geographically based wireless networking performance data was collected from the at least one mobile device during a particular time period.

9. The method of processing wireless networking performance data of claim 1 wherein the composite score is formed as a single value representative of overall quality of the wireless communication network, the composite score configured for comparison to a second composite score, the second composite score formed as a single value representative of overall quality of a second wireless communication network.

10. The method of processing wireless networking performance data of claim 1, further comprising:

calculating the geographically based composite score by mathematically combining the plurality of factors including the network reliability factor including a swing-signal weighting factor.

11. A computing server, comprising:

a central processing unit (CPU);

an input/output port;

a memory associated with the computing server, the memory configured to store a software application, the software application configured to;

receive, via the input/output port, a set of key performance indicators representative of at least one user experience of a mobile device previously operated in an identified geographic location on a wireless communication network;

calculate with the CPU, a geographically based composite score representative of wireless networking performance quality from at least some of the key performance indicators in the set, the composite score formulated by mathematically combining a plurality of factors including a signal quality factor, a data quality factor, and a network reliability factor, the signal quality factor including a signal quality weighting factor, the data quality factor including a data type weighting factor and a data speed weighting factor, and the network reliability factor including a no-data connect weighting factor and a zero-signal weighting factor, each of said plurality of factors associated with a same geographic area; and

format the composite score for output.

12. The computing server of claim 11 wherein the set of key performance indicators includes network signal strength, data transfer speed, data latency, and a measurement of dropped calls.