Method and apparatus for communicating via virtual office telephone extensions

• US 8,380,245 B2
• Filed: 01/28/2010
• Issued: 02/19/2013
• Est. Priority Date: 06/14/2000
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Ascendent Telecommunications Incorporated (Blackberry Limited)
• Inventors: Forte, Stephen P.
• Primary Examiner(s): Maung, Nay A
• Assistant Examiner(s): PEREZ, ANGELICA
• Application Number:
  US12/695,650
• Publication Number:
  US 20100124904A1
• Time in Patent Office: 1,118 Days
• Field of Search: 455/555, 455/445, 379/266.09, 379/242, 379/211
• US Class Current: 455/555
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/4234 Remote access to features of PBX or home telephone systems-teleworking in a PBX

Abstract

A system for (and a method of) selectively establishing communication with at least one wireless device associated with a single telephone number serving as a virtual office extension is provided. In a preferred embodiment, the system includes a wireless connect unit in communication with an enterprise private branch exchange (PBX) network. The wireless connect unit preferably serves as a gateway between the PBX and one or more remote communication devices, including at least one wireless device, associated with a virtual extension telephone number. The remote wireless device can be used as a standard PBX office telephone for both inbound and outbound telephone calls. Thus, features of the PBX network (e.g., voice mail, direct extension dialing, corporate calling plan, etc.) are available to the remote wireless device even though it is not physically connected to the PBX. When the system receives an incoming call, it can route the call to a remote wireless device associated with a virtual extension, or to combination of devices simultaneously, or as desired by the user.

Claims

1. A method of providing access to an enterprise telecommunication network to a wireless telephone, said method comprising:

receiving a first telephone call from the wireless telephone;

identifying a wireless telephone number of the wireless telephone;

using the wireless telephone number to retrieve an enterprise telephone extension associated with the enterprise telecommunication network;

generating a simulated dial tone;

sending the simulated dial tone to the wireless telephone in response to the first telephone call from the wireless telephone to indicate the wireless telephone'"'"'s connection to the enterprise telecommunication network; and

providing the wireless telephone with telecommunication access to the enterprise telecommunication network for a second telephone call while the wireless telephone is connected to the enterprise telecommunication network and the simulated dial tone is provided.

2. The method of claim 1, wherein the method further comprises:

retrieving at least one user preference and at least one enterprise preference associated with the retrieved enterprise telephone extension,

wherein providing the wireless telephone with telecommunication access to the enterprise telecommunication network for a second telephone call is based on the retrieved at least one user preference and the retrieved at least one enterprise preference.

3. The method of claim 2, wherein the at least one enterprise preference comprises an access group defining authorized outbound call access rights for a user of the wireless telephone.

4. The method of claim 1, further comprising allowing the wireless telephone to place a call using the services of the enterprise telecommunication network to another extension of the enterprise telecommunication network.

5. The method of claim 2, wherein said at least one user preference comprises a dial tone timeout period, wherein a user of the wireless telephone is prevented from placing a call through the enterprise network after the dial tone timeout period expires.

6. The method of claim 1, further comprising allowing the wireless telephone to place a call using the services of the enterprise telecommunication network to a telephony device not associated with the enterprise telecommunication network.

7. A telecommunication device comprising:

a storage medium for storing access data; and

a telephony interface coupled to the storage medium and the enterprise telecommunication network,

said telephony interface being adapted to;

receive a first telephone call from a wireless telephone, identify a wireless telephone number of the wireless telephone,

use the wireless telephone number to retrieve a first enterprise extension telephone number associated with an extension of the enterprise telecommunication network and with the wireless telephone,

determine whether the wireless telephone can be provided access to services of the enterprise telecommunication network based on the access data,

and if it is determined that the wireless telephone can be provided access to services of the enterprise telecommunication network, the interface is further adapted to generate and send a simulated dial tone to the wireless telephone in response to the first telephone call from the wireless telephone to indicate the wireless telephone'"'"'s connection to the enterprise telecommunication network to and thereby alert the wireless telephone that access to the enterprise telecommunication network has been granted for a second telephone call, the second telephone call being available while the wireless telephone is connected to the enterprise telecommunication network and the simulated dial tone is provided.

8. The device of claim 7, wherein the access data comprises at least one user preference and at least one enterprise preference associated with each extension of an enterprise telecommunication network and the telephony interface is further adapted to retrieve the at least one user preference and enterprise preference associated with the retrieved first enterprise extension telephone number from the storage medium.

9. The device of claim 7, wherein if it is determined that the wireless telephone cannot be provided access to the services of the enterprise telecommunication network, the interface is further adapted to perform unauthorized call processing.

10. The device of claim 7, wherein if it is determined that the wireless telephone cannot be provided access to the services of the enterprise telecommunication network, the interface is further adapted to play a message to the wireless telephone indicating that the wireless telephone cannot be provided access to the services of the enterprise telecommunication network.

11. The device of claim 7, wherein if it is determined that the wireless telephone cannot be provided access to services of the enterprise telecommunication network, the interface is further adapted to disconnect the call from the wireless telephone.

12. The device of claim 8, wherein said at least one enterprise preference comprises an access group defining authorized outbound call access of a user of the wireless telephone.

13. The device of claim 7, wherein the interface is further adapted to allow the wireless telephone to place a call using the services of the enterprise telecommunication network to another extension of the enterprise telecommunication network.

14. The device of claim 7, wherein the interface is further adapted to allow the wireless telephone to place a call using the services of the enterprise telecommunication network to a telephony device not associated with the enterprise telecommunication network.