Interactive voting or survey

• US 8,380,566 B2
• Filed: 08/07/2012
• Issued: 02/19/2013
• Est. Priority Date: 04/07/2000
• Status: Expired due to Fees

• Current Assignee: James William Piper, Zyzeba Holdings Limited
• Original Assignee: Zyzeba Holdings Limited
• Inventors: Smith, Glen David
• Primary Examiner(s): Lastra, Daniel
• Application Number:
  US13/568,727
• Publication Number:
  US 20120303460A1
• Time in Patent Office: 196 Days
• Field of Search: 705/14.1
• US Class Current: 705/14.1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0245 Surveys
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G09F 19/00 Advertising or display means not otherwise provided for
• CPC Class Codes: G09F 27/00 Combined visual and audible advertising or displaying, e.g. for public address
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
• CPC Class Codes: H04W 84/042 Public Land Mobile systems, e.g. cellular systems

Abstract

An interactive direct response system combines the use of short text message systems (SMS) via cell phones (100) with a database (102) and website to enable advertisers to view in real time customer responses to a direct response campaign. Customers are invited to respond to a defined advertisement on for example a billboard by responding to a single telephone number associated with the website by sending a text message linked to that particular advertisement, i.e. a single word (104,106). A computer receives and analyses the responses and sends an acknowledgement message to the customer.

Claims

1. An interactive voting system utilising short message service (SMS) short text messages, the interactive voting system comprising:

broadcasting at least one question inviting a response from the public,

indicating voting options in each said question by presenting to the public a number of predetermined SMS short text messages, each of the short text messages providing a defined answer to the broadcast question,

inviting the public to participate by responding by SMS text message to an advertised destination number with a message that contains one of the voting options,

receiving the incoming text messages from participants and counting them on a computer and providing information to the broadcaster, based on the number of votes for each of the predetermined replies.

2. A method as claimed in claim 1, wherein the questions are broadcast by television or radio and the television or radio broadcaster receives information on the number of votes cast, in real time.

3. A system as claimed in claim 2, wherein the results are broadcast in real time in order to update voters and/or to encourage more people to vote.

4. A method as claimed in claim 3, wherein the computer system sorts the incoming short text messages, records them in a database, and counts a vote on a particular question, once only from a particular cell phone number.

5. A method as claimed in claim 4, wherein the predetermined short text messages includes an identifier for that particular question, as well as an indicator of a vote for or against that particular question.

6. A method as claimed in claim 4, wherein if the question involves the selection of one or more answers from a plurality of candidates, then a number of votes for each candidate is recorded and broadcast either as a percentage, or numerical count, so that the participants can see or hear the number of votes cast for their chosen candidate.

7. A method as claimed in claim 4, wherein the computer is programmed to send a reply message to each voter, acknowledging their vote.

8. A method as claimed in claim 7, wherein the reply message includes details of the votes cast.

9. A method as claimed in claim 8, wherein the reply message includes details of a web site related to the question.

10. A method as claimed in claim 9, wherein the web site provides real time display of the votes cast.

11. A method as claimed in claim 10, wherein the web site provides advertising or products or services, alongside the results.

12. An interactive system utilizing Short Message Service (SMS) short text messages, the interactive system comprising:

a first advertisement and a second advertisement each advertising an identical product or service via non-SMS based media, wherein each advertisement invites one or more participants to respond via a communication device to a single predetermined phone number, wherein each advertisement includes distinct content not present in the other advertisement, and wherein each advertisement includes instructions requesting the one or more participants to respond to the advertisement by sending a predetermined SMS short text message to the single predetermined phone number; and

a computer system for receiving a short text message sent from the one or more participants by SMS to the predetermined phone number, the computer system adapted to identify the received short text message as being in response to either the first advertisement or, the second advertisement and not the other advertisement by searching a content of the received short text message and locating at least a portion of the distinct content associated with the first or second advertisement which the responder is responding to in the content of the received short text message.

13. The system of claim 12, wherein the distinct content of the first advertisement indicates that the first advertisement was presented in a first predetermined area and wherein the distinct content of the second advertisement indicates that the second advertisement was presented in a second predetermined area different than the first predetermined area in which the first advertisement was presented.

14. The system of claim 13, wherein the distinct content of the first advertisement indicates that the first advertisement was presented during a first predetermined time slot and wherein the distinct content of the second advertisement indicates that the second advertisement was presented during a second predetermined time slot different than the first predetermined time slot in which the first advertisement was presented.

15. The system of claim 12, wherein the distinct content of the first advertisement indicates that the first advertisement was presented by a first advertising entity and wherein the distinct content of the second advertisement indicates that the second advertisement was presented by a second advertising entity separate from the first advertising entity.

16. The system of claim 12, wherein the product or service is a polling service requesting a response to a survey question.

17. The system of claim 12, wherein the first advertisement is of a first type of media and the second advertisement is of a second type of media different than the first type of media.

18. The system of claim 17, wherein the first and second types of media are selected from a group consisting of television, radio, printed material, billboard, film, and internet.

19. The system of claim 12, wherein the computer system is adapted to automatically send a response via SMS to the received short text message containing additional information related to the product or service.

20. The system of claim 19, wherein the response includes instructions to access an internet website related to the product or service.

21. The system of claim 19, wherein the product or service is a polling service and the predetermined short text message includes an answer to a survey question, and wherein the computer system is adapted to automatically record a number of responses made by the one or more participants having a first predetermined answer and also record a number of responses made by the one or more participants having a second predetermined answer, and wherein the automatically sent response includes an indication of whether more respondents have answered the survey question with the first predetermined answer or the second predetermined answer.

22. The system of claim 12, further comprising a third advertisement advertising via non-SMS based media a, different product or service than advertised by the first and second advertisements, wherein the third advertisement invites one or more participants to respond via a communication device to the single predetermined phone number, wherein the third advertisement includes distinct content not present in the first or second advertisements, and wherein the computer system is adapted to identify the received short text message as being in response to either the first, second, or third advertisement and not the other advertisements by searching the content of the received short text message and locating at least a portion of the distinct content associated with the first, second, or third advertisement which the responder is responding to in die content of the received short text message.

23. The system of claim 14, wherein the first and second advertisements are sponsored by a first entity and the third advertisement is sponsored by a second entity separate from the first entity, wherein the computer system is adapted to automatically route the received short text message received via SMS to either the first entity or the second entity based on whether the portion of the distinct content identified by the computer system in the content of the received short text message is associated with the first, second, or third advertisement.

24. The system of claim 14, wherein the distinct content is a single word or a single string of characters.

25. The system of claim 14, wherein the first advertisement and second advertisement each invite the one or more participants to enter a draw to win a prize by responding to the first or second advertisement by texting via SMS the predetermined short text message to the predetermined phone number.

26. An interactive system utilising short message service (SMS) text messages, the system comprising:

presenting a request for a vote between different possibilities,

inviting a participant to respond with one of a number of different defined short text message via SMS,

computerised means for comparing and matching the participants'"'"' short text messages with one or more retained reference records, wherein in operation, if a participant'"'"'s short text message matches any of the one or more retained reference records, information from the message is stored in a database.

27. A system as claimed in claim 26, wherein the request invites participants to respond to a common “

reply to”

telephone number.

28. A system as claimed in claim 26, wherein all requests associated with the system use the same common “

reply to”

telephone number but each request campaign uses distinct pre-allocated short text message(s) and the computerised means analyses and displays the incoming replies and sorts them into their associated requests.

29. A system as claimed in claim 26, wherein the means of presenting a request is selected from television, magazines, newspapers, billboards films and/or the Internet.

30. A system as claimed in claim 26, wherein the request is broadcast on radio or other non-visual means.

31. A system as claimed in claim 26, wherein the computerised means for comparing and matching the participant'"'"'s short text message response is a computer database which is connected by a virtual private network via the Internet to the SMS provider.

32. A system as claimed in claim 26, wherein the computerised means also includes means for recording the number of votes made by participants.

33. A system as claimed in claim 26, wherein the computerised means can accommodate a number of phone numbers and/or groups of reference records corresponding to different requests or surveys conducted and a record is kept of the frequency of responses to a particular request each phone number or group of records, so that quantitative data such as the frequency or total number of voting response to a particular request or survey can be obtained.

34. A system as claimed in claim 26, wherein the short text message response of a participant is a single word which can be compared and matched against a reference list of “

correct”

words stored on the computer database.