Methods, systems, and computer-readable media for generating a report indicating job availability
First Claim
1. A method for generating a report indicating job availability, comprising:
- receiving a selection of an assignment group from a plurality of assignment groups, each of the assignment groups representing a geographic area, the report being limited to the selected assignment group;
displaying, in the report, the selected assignment group;
determining a quantity of status messages received by a technician in the selected assignment group, each of the status messages expressly notifying the technician that no jobs are available for the technician;
displaying, in the report, a first numeric value of the quantity of status messages received by the technician in the selected assignment group;
determining an amount of lost time associated with the technician in the selected assignment group, the lost time comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job; and
displaying, in the report, a second numeric value of the amount of lost time associated with the technician in the selected assignment group, the report comprising a spreadsheet-formatted report having a plurality of rows, each of the plurality of rows specifying one of a plurality of technicians, the first numeric value corresponding to the one of the plurality of technicians, and the third second numeric value corresponding to the one of the plurality of technicians.
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Accused Products
Abstract
Methods, systems, and computer-readable media provide for generating a report indicating job availability. According to embodiments, a method for generating a report indicating job availability is provided. According to the method, a selected assignment group is displayed. A number of status messages received by a technician in the selected assignment group is displayed. The status messages indicate that no jobs are available for the technician. An amount of lost time associated with the technician in the selected assignment group is determined. The lost time includes a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job. The amount of lost time associated with the technician in the selected assignment group is displayed.
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Citations
20 Claims
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1. A method for generating a report indicating job availability, comprising:
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receiving a selection of an assignment group from a plurality of assignment groups, each of the assignment groups representing a geographic area, the report being limited to the selected assignment group; displaying, in the report, the selected assignment group; determining a quantity of status messages received by a technician in the selected assignment group, each of the status messages expressly notifying the technician that no jobs are available for the technician; displaying, in the report, a first numeric value of the quantity of status messages received by the technician in the selected assignment group; determining an amount of lost time associated with the technician in the selected assignment group, the lost time comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job; and displaying, in the report, a second numeric value of the amount of lost time associated with the technician in the selected assignment group, the report comprising a spreadsheet-formatted report having a plurality of rows, each of the plurality of rows specifying one of a plurality of technicians, the first numeric value corresponding to the one of the plurality of technicians, and the third second numeric value corresponding to the one of the plurality of technicians. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for generating a report indicating job availability, comprising
a memory for storing a program containing code for generating the report indicating job availability; a processor functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program and operative to; receive a selection of an assignment group from a plurality of assignment groups, each of the assignment groups representing a geographic area, the report being limited to the selected assignment group, display, in the report, the selected assignment group, determine a quantity of status messages received by a technician in the selected assignment group, each of the status messages expressly notifying the technician that no jobs are available for the technician, display, in the report, a first numeric value of the quantity of status messages received by the technician in the selected assignment group, determine an amount of lost time associated with the technician in the selected assignment group, the lost minutes comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job, and display, in the report, a second numeric value of the amount of lost time associated with the technician in the selected assignment group, the report comprising a spreadsheet-formatted report having a plurality of rows, each of the plurality of rows specifying one of a plurality of technicians, the first numeric value corresponding to the one of the plurality of technicians, and the third second numeric value corresponding to the one of the plurality of technicians. - View Dependent Claims (9, 10, 11, 12, 13)
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14. A computer-readable storage device having instructions stored thereon for execution by a processor to perform a method for generating a report indicating job availability, the method comprising:
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receiving a selection of an assignment group from a plurality of assignment groups, each of the assignment groups representing a geographic area, the report being limited to the selected assignment group; displaying, in the report, the selected assignment group; determining a quantity of status messages received by a technician in the selected assignment group, each of the status messages expressly notifying the technician that no jobs are available; and displaying, in the report, a first numeric value of the quantity of status messages received by the technician in the selected assignment group; determining an amount of lost time associated with the technician in the selected assignment group, the lost time comprising a difference between a time at which the technician received one of the status messages and a time at which the technician is dispatched to a next job; and displaying, in the report, a second numeric value of the amount of lost time associated with the technician in the selected assignment group, the report comprising a spreadsheet-formatted report having a plurality of rows, each of the plurality of rows specifying one of a plurality of technicians, the first numeric value corresponding to the one of the plurality of technicians, and the third second numeric value corresponding to the one of the plurality of technicians. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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Specification