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Generating context aware data and conversation's mood level to determine the best method of communication

  • US 8,380,794 B2
  • Filed: 01/09/2009
  • Issued: 02/19/2013
  • Est. Priority Date: 01/09/2009
  • Status: Active Grant
First Claim
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1. A computer-implementable method for providing information related to a user address, comprising:

  • selecting, by a message sender, a message recipient for a message;

    retrieving, for display on a client of the message sender, first previously-stored information associated with a user address of the message recipient, the first previously-stored information comprising;

    at least one tag;

    for each of the at least one retrieved tag, a preferred communication method; and

    any associated auto-message;

    creating the message, by the message sender;

    transmitting the message to the message recipient; and

    responsive to receiving the transmitted message at the message recipient, performing;

    retrieving, for display on a client of the message recipient, second previously-stored information associated with a user address of the message sender, the second previously-stored information comprising;

    at least one tag;

    for each of the at least one retrieved tag, a historical amount of communication time; and

    for each of the at least one retrieved tag, a historical tone of communication, wherein the historical tone of communication, for each of the at least one tag in the second previously-stored information, is associated with communications of the message sender in a plurality of messages with which the tag is associated and is determined by performing linguistic analysis on the plurality of messages with which the tag is associated.

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