Processing a received voicemail message
First Claim
1. In a digital voice communication environment operative to transmit a voicemail message to a client associated with a callee, a method of providing the callee with access to a summary of the voicemail message, the method comprising:
- providing a user interface used to interact with the voicemail message that includes controls used in modifying audio attributes of the voicemail message;
displaying on the user interface a bass control for adjusting a bass of the voicemail message, a treble control for adjusting a treble of the voicemail message and a volume control for adjusting a volume of the voicemail message;
displaying on the user interface an overlay button that when selected is used to determine an electronic audio file to multiplex with the voicemail message;
displaying on the user interface a from field that identifies an author of the voicemail message, a to field that identifies recipients of the voicemail message, and a carbon copy field that identifies any further recipients and a subject field and a summary textbox;
determining a type of client device that is accessing the voicemail message;
wherein the voicemail message comprises contextual data packets and conversational data packets;
indexing the conversational data packets of the voicemail message used for navigation within the voicemail;
determining when the summary will be created and when the summary will not be created for the voicemail message, comprising accessing a first set of preferences when the type of the client device is a limited-feature device to determine whether or not to create the summary and accessing a second set of preferences when the type of the client device is a feature-rich device to determine whether or not to create the summary;
when the summary is to be created, performing actions, comprising;
identifying when the voicemail includes a specified term;
identifying a set of data that will be included in the summary;
wherein the type of client device that is accessing the voicemail message is used in identifying the set of data to be included in the summary;
extracting the set of data that will be included in the summary from the voicemail message; and
making the summary available on the client.
2 Assignments
0 Petitions
Accused Products
Abstract
Aspects of the present invention are directed at software for processing a received voicemail message to provide enhanced features in a voicemail system. In one embodiment, a user interface is provided where a callee may generate events to modify audio attributes of a received voicemail message. When an event to modify the audio attributes of the received voicemail message is received, aspects of the present invention obtain a set of event data that describes input generated by the callee. Then, a media player program is used to modify attributes of the data packets in the voicemail message in accordance with the input received from the callee.
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Citations
20 Claims
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1. In a digital voice communication environment operative to transmit a voicemail message to a client associated with a callee, a method of providing the callee with access to a summary of the voicemail message, the method comprising:
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providing a user interface used to interact with the voicemail message that includes controls used in modifying audio attributes of the voicemail message; displaying on the user interface a bass control for adjusting a bass of the voicemail message, a treble control for adjusting a treble of the voicemail message and a volume control for adjusting a volume of the voicemail message; displaying on the user interface an overlay button that when selected is used to determine an electronic audio file to multiplex with the voicemail message; displaying on the user interface a from field that identifies an author of the voicemail message, a to field that identifies recipients of the voicemail message, and a carbon copy field that identifies any further recipients and a subject field and a summary textbox; determining a type of client device that is accessing the voicemail message;
wherein the voicemail message comprises contextual data packets and conversational data packets;indexing the conversational data packets of the voicemail message used for navigation within the voicemail; determining when the summary will be created and when the summary will not be created for the voicemail message, comprising accessing a first set of preferences when the type of the client device is a limited-feature device to determine whether or not to create the summary and accessing a second set of preferences when the type of the client device is a feature-rich device to determine whether or not to create the summary; when the summary is to be created, performing actions, comprising; identifying when the voicemail includes a specified term; identifying a set of data that will be included in the summary;
wherein the type of client device that is accessing the voicemail message is used in identifying the set of data to be included in the summary;extracting the set of data that will be included in the summary from the voicemail message; and making the summary available on the client. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-readable storage medium, excluding a signal, containing computer-readable instructions which, when executed in a client performs a method of allowing a callee to modify audio attributes of a voicemail message, the method comprising:
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providing a user interface used to interact with the voicemail message that includes controls used in modifying audio attributes of the voicemail message; displaying on the user interface a bass control for adjusting a bass of the voicemail message, a treble control for adjusting a treble of the voicemail message and a volume control for adjusting a volume of the voicemail message; displaying on the user interface an overlay button that when selected is used to determine an electronic audio file to multiplex with the voicemail message; displaying on the user interface a from field that identifies an author of the voicemail message, a to field that identifies recipients of the voicemail message, and a carbon copy field that identifies any further recipients and a subject field and a summary textbox; determining a type of client device that is accessing the voicemail message;
wherein the voicemail message comprises contextual data packets and conversational data packets;indexing the conversational data packets of the voicemail message used for navigation within the voicemail; determining when the summary will be created and when the summary will not be created for the voicemail message, comprising accessing a first set of preferences when the type of the client device is a limited-feature device to determine whether or not to create the summary and accessing a second set of preferences when the type of the client device is a feature-rich device to determine whether or not to create the summary; when the summary is to be created, performing actions, comprising; identifying when the voicemail includes a specified term; identifying a set of data that will be included in the summary;
wherein the type of client device that is accessing the voicemail message is used in identifying the set of data to be included in the summary;extracting the set of data that will be included in the summary from the voicemail message; and making the summary available on the client. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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18. A system, comprising:
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a processor and a computer-readable storage medium, excluding a signal; a user interface used to interact with the voicemail message that includes controls used in modifying audio attributes of the voicemail message; displaying on the user interface a bass control for adjusting a bass of the voicemail message, a treble control for adjusting a treble of the voicemail message and a volume control for adjusting a volume of the voicemail message; displaying on the user interface an overlay button that when selected is used to determine an electronic audio file to multiplex with the voicemail message; displaying on the user interface a from field that identifies an author of the voicemail message, a to field that identifies recipients of the voicemail message, and a carbon copy field that identifies any further recipients and a subject field and a summary textbox; determining a type of client device that is accessing the voicemail message;
wherein the voicemail message comprises contextual data packets and conversational data packets;indexing the conversational data packets of the voicemail message used for navigation within the voicemail; determining when the summary will be created and when the summary will not be created for the voicemail message, comprising accessing a first set of preferences when the type of the client device is a limited-feature device to determine whether or not to create the summary and accessing a second set of preferences when the type of the client device is a feature-rich device to determine whether or not to create the summary; when the summary is to be created, performing actions, comprising; identifying when the voicemail includes a specified term; identifying a set of data that will be included in the summary;
wherein the type of client device that is accessing the voicemail message is used in identifying the set of data to be included in the summary;extracting the set of data that will be included in the summary from the voicemail message; and making the summary available on the client. - View Dependent Claims (19, 20)
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Specification