Vehicle email notification using templates

• US 8,386,115 B2
• Filed: 12/29/2006
• Issued: 02/26/2013
• Est. Priority Date: 12/31/2005
• Status: Active Grant

• Current Assignee: General Motors LLC (General Motors Company)
• Original Assignee: General Motors LLC (General Motors Company)
• Inventors: McCutchen, Shane, Graham, Mark D.
• Primary Examiner(s): Tarcza, Thomas
• Assistant Examiner(s): PIPALA, EDWARD J
• Application Number:
  US11/618,210
• Publication Number:
  US 20070179706A1
• Time in Patent Office: 2,251 Days
• Field of Search: 701 29- 33, 701 35- 36, 701/99, 701114-115, 701/1, 340/425.5, 340/438, 340/439, 340/500
• US Class Current: 701/29.1
• CPC Class Codes: G06F 3/0484 for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0278 Product appraisal
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/085 using electronic data carriers
• CPC Class Codes: Y10S 370/908 Local area network

Abstract

A vehicle email notification system and method in which templates are used to automatically generate email messages that provide the recipient with diverse types of dynamic vehicle information. The email notifications are triggered by different events, some of which are independent of the vehicle (e.g., a monthly trigger), and others of which occur at the vehicle, such as a mileage or low oil life trigger. The notification system selects an appropriate template based on the type of trigger and uses that template to build and send to the subscriber an email message that contains the dynamic vehicle information and identifies any detected vehicle condition for which action is needed. In addition to trigger type, different templates can be defined for each combination of vehicle type (e.g., make of vehicle), trigger type, and a language preference (e.g., English, Spanish).

Claims

1. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) accessing vehicle data using a telematics unit of the vehicle;

(b) transmitting the vehicle data from the telematics unit to a central data system;

(c) selecting a message template that controls the visual appearance of a notification message from among a plurality of message templates;

(d) constructing the notification message using the selected message template and at least some of the vehicle data; and

(e) sending the notification message to a recipient via an electronic messaging system.

2. The method set forth in claim 1, wherein step (d) further comprises constructing the notification message so that it contains (1) at least some of the vehicle data represented in language characters, (2) vehicle identification information unique to the vehicle, and (3) a diagnostic result indicating whether some action is required to address one or more of the vehicle conditions.

3. The method set forth in claim 2, wherein step (d) further comprises constructing the notification message as an email message using a markup language.

4. The method set forth in claim 1, further comprising the step of providing a software-implemented administrative tool that permits configuration of one or more message parameters, and wherein steps (d) and/or (e) are carried out in accordance with the message parameter(s).

5. The method set forth in claim 1, wherein step (c) further comprises selecting a message template based on selection criteria.

6. The method set forth in claim 5, wherein step (c) further comprises selecting a message template based on vehicle type.

7. The method set forth in claim 1, further comprising the step of carrying out steps (a) and (b) in response to occurrence of a trigger.

8. The method set forth in claim 7, wherein the trigger is one of a plurality of different types of triggers, and wherein step (c) comprises selecting a message template based on the trigger type.

9. The method set forth in claim 8, wherein step (c) further comprises selecting a message template based on vehicle type, trigger type, and a language preference.

10. The method set forth in claim 1, wherein the message template defines a plurality of different sections that can be used in the notification message, and wherein step (d) further comprises constructing the notification message using only those different sections that are applicable to the vehicle.

12. The method set forth in claim 1, wherein the step of establishing one or more triggers further comprises establishing the trigger(s) in the vehicle by wirelessly transmitting the trigger(s) to the vehicle.

13. The method set forth in claim 12, wherein the step of providing vehicle data further comprises transmitting the vehicle data to a central data system.

11. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

establishing one or more triggers;

monitoring for the occurrence of a trigger and, in response to determining that the trigger has occurred;

providing vehicle data concerning one or more vehicle conditions to an electronic message generating system;

selecting a message template that controls the visual appearance of a notification message using the trigger, a vehicle type, or a language type;

constructing the notification message using the message template along with information concerning the one or more vehicle conditions; and

sending the notification message to the recipient via an electronic messaging system.

14. The method set forth in claim 11, wherein the trigger(s) include a time-based trigger and an oil life trigger, and wherein the step of selecting a message template further comprises selecting a different message template depending upon whether the trigger is the time-based trigger or the oil life trigger.

15. The method set forth in claim 11, wherein the step of selecting a message template further comprises selecting a message template based on vehicle type, trigger type, and a language preference.

16. The method set forth in claim 15, further comprising the step of receiving the language preference from a subscriber.

17. The method set forth in claim 11, further comprising the step of providing a software-implemented administrative tool that permits configuration of one or more message parameters, and wherein the steps of constructing and/or sending the notification message are carried out in accordance with the message parameter(s).

18. The method set forth in claim 11, wherein the message template defines a plurality of different sections that can be used in the notification message, and wherein constructing the notification message further comprises using only those different sections that are applicable to the vehicle.

19. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) providing a software-implemented administrative tool at a central data system;

(b) selecting a template based on a type of vehicle or a type of trigger;

(c) inputting static notification message content via the administrative tool using the selected template;

(d) accessing vehicle data using a telematics unit of the vehicle;

(e) transmitting the vehicle data from the telematics unit to the central data system; and

(f) generating a notification message containing at least some of the vehicle data and static notification message content based on the selected template and sending the notification message to a recipient via an electronic messaging system.

20. The method set forth in claim 19, wherein step (c) further comprises defining at least one message template containing predefined text using the administrative tool.

21. The method set forth in claim 19, wherein step (c) further comprises inputting one or more configurable parameters via the administrative tool.

22. The method set forth in claim 21, wherein step (c) further comprises inputting any one or more of the following configurable parameters:

type of notification message, number and/or timing of resent notification messages following delivery failure of a notification message, and vehicle ignition state required for transmitting vehicle data to the central data system.

23. The method set forth in claim 21, wherein step (e) further comprises transmitting the vehicle data in accordance with the configurable parameter(s).

24. The method set forth in claim 21, wherein step (f) further comprises generating and sending the notification message using at least one configurable parameter.

25. A method of providing vehicle information to an owner or other recipient, comprising the steps of:

(a) accessing vehicle data using a telematics unit of the vehicle;

(b) transmitting the vehicle data from the telematics unit to a central data system;

(c) accessing a message template that defines a plurality of different sections which can be used in constructing a notification message;

(d) constructing the notification message using the message template such that the notification message includes only sections that are applicable to the vehicle; and

(e) sending the notification message to a recipient via an electronic messaging system.

26. The method set forth in claim 25, further comprising the step of receiving from a subscriber an identification of which of a number of particular sections are to be included in the notification message and wherein step (d) further comprises constructing the notification message such that it includes the particular sections identified by the subscriber for inclusion and does not include the particular sections not identified by the subscriber.

27. The method set forth in claim 25, wherein the notification message comprises an email that includes different regions and subsections in at least some of the regions, and wherein the different sections defined by the message template comprise the regions and/or subsections of the email.

28. The method set forth in claim 25, further comprising the step of carrying out steps (a) and (b) in response to occurrence of a trigger.

29. The method set forth in claim 28, wherein the trigger is one of a plurality of different types of triggers, and wherein step (c) comprises selecting a message template based on the trigger type.

30. The method set forth in claim 29, wherein step (c) further comprises selecting a message template based on vehicle type, trigger type, and a language preference.