×

Customized solicitations of product suggestions and product recommendations

  • US 8,386,336 B1
  • Filed: 03/30/2011
  • Issued: 02/26/2013
  • Est. Priority Date: 03/30/2011
  • Status: Active Grant
First Claim
Patent Images

1. A computer-implemented method of providing a product recommendation, the method comprising executing instructions in a computer system to perform the operations of:

  • receiving a review of a first product from a customer;

    determining, by a processor, whether the review of the first product was favorable or unfavorable;

    in response to determining that the review of the first product was favorable, soliciting a suggestion from the customer of a second product related to the first product;

    in response to determining that the review of the first product was unfavorable, soliciting a suggestion from the customer of a third product substitutable for the first product; and

    storing data identifying the second product or the third product for use in recommending the second product or the third product to another customer.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×