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Method and apparatus for improved customer direct on-line reservation of rental vehicles

  • US 8,396,728 B2
  • Filed: 01/30/2012
  • Issued: 03/12/2013
  • Est. Priority Date: 06/14/2002
  • Status: Active Grant
First Claim
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1. A method of facilitating the booking of rental vehicle reservations through a plurality of user interface screens for display on a user computer to interact with a user of the user computer to create a rental vehicle reservation with a rental vehicle service provider, the method comprising:

  • providing a general aviation (GA) rental vehicle reservation creation path through the user interface screens for customers whose rental vehicle needs are based upon plans to travel via GA, the GA rental vehicle reservation creation path comprising a subplurality of the user interface screens that are configured to request a plurality of types of data input for processing by a server to create a rental vehicle reservation, with at least one of the user interface screens within the GA rental vehicle reservation creation path identifying a fixed based operator (FBO) corresponding to the user'"'"'s plan to travel via GA, the FBO having an account with the rental vehicle service provider, the FBO account defining at least one rental vehicle reservation characteristic;

    automatically applying the at least one rental vehicle reservation characteristic from the FBO account to the rental vehicle reservation for the user;

    providing a commercial aviation rental vehicle reservation creation path through the user interface screens for customers whose rental vehicle needs are based upon plans to travel via commercial aviation, the commercial aviation rental vehicle reservation creation path comprising a subplurality of the user interface screens that are configured to request a plurality of types of data input for processing by the server to create a different rental vehicle reservation, wherein the types of data input and data processing required for the commercial aviation rental vehicle reservation creation path are different than the types of data input and data processing required by the GA rental vehicle reservation creation path; and

    wherein the method steps are performed by the server.

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